AutoscratchReviews 

1,598
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 180 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, politeness, and efficiency, often highlighting their friendly and helpful demeanor. The service provided is frequently described as excellent, with many appreciating the convenience of at-home repairs and quick response times. People are highly satisfied with the quality of the work, noting that repairs make their vehicles look brand new, with perfect color matching and invisible damage. Reviewers also found the pricing to be fair, reasonable, and competitive, offering great value compared to traditional body shops. The overall sentiment indicates a strong recommendation for the company's services, with many expressing their intent to use them again for future needs.

What people talk about most

Service

Consumers find service to be positive, with many reviewers highly recommending the repair service for its... See more

Staff

People report positive experiences with staff, consistently praising their professionalism, efficiency, and... See more

Quality

Customers consistently note positive experiences with quality, often stating that repairs are so good you... See more

Price

Reviewers consistently express satisfaction with the pricing, often describing it as fair, reasonable, and... See more

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had my car repaired today by Terry. Extremely professional and very polite. He has done an amazing job on my Mercedes rear bumper scuff. I have always been apprehensive about allowing anyone to c... See more

Rated 5 out of 5 stars

We had Tom visit us this afternoon for an underneath scrape on our car. He was very polite, turned up exactly on time, gave an estimate on how long the job would take and gave clear instructions on w... See more

Rated 5 out of 5 stars

Craig arrived early and in poor weather too! Very pleasant guy who gave me sound advice before repairing my badly scratched bumper. Did a fantastic job and made it look brand new!Excellent work at a g... See more

Rated 5 out of 5 stars

Saw the reviews online so gave Autoscratch a try. Scratches on 2 panels needed fixing and contacted company by WhatsApp. Quick response and quote. Just needed to send some pics. Booked me in quickly.... See more


5.0

Excellent

TrustScore 5 out of 5

2k reviews

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No history of asking for reviews

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5.0

All reviews

(1,598)

167 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional service

I had my car repaired by Craig today. he has done a great job the service was professional and he kept in contact. Video shown of the work completed afterwards. Would definitely recommend

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Amazing paintwork

Craig was amazing - did some paintwork on my car after it was hit into and did a cracking job! Really efficient and kind would really recommend again!

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent work

We were so impressed professionalism of Craig and Autoscratch. The outcome well exceeded our expectations and we would certainly use Autoscratch again.
A first class job.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic work!

Fantastic customer service & workmanship! Very pleased with how good the car looks again. Craig came highly recommended to me and I would recommend him to others too!

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Craig came to repair the scratches to…

Craig came to repair the scratches to the tail gate on my car at my work place, He was on time and introduced him self and got on with the job. He was very professional and done a fantastic job to repair the damage. I cannot recommend Craig enough. If anyone needs anything doing Craig is the guy to get it done. Brilliant job, thanks Craig.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Craig was great

Craig was great. Got my car done so quickly and to such a high standard. The scratches are gone and it looks good as new. Thank you Craig!

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Thank you Craig for an excellent repair.

Craig made an excellent repair to a damaged near side front bumper & wing.
As well as being very skilled at his job, he was very professional, polite & friendly.
The work was completed on time & at a competitive price.
I would certainly use the company again if the need arises.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

Great Service, repaired the two scratches on my car perfectly and looks good as new, highly recommend

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I had some bumper damage on my car due to a minor accident. I requested a quote on Sunday and was booked in, the same week.

Craig was professional, friendly, and very efficient. He came out to my home to repair the damage and the whole job was done within a few hours. The quality of his work is absolutely impeccable – you honestly wouldn’t know there was ever any damage there.

The mobile service was extremely convenient for me. I couldn’t be happier and would highly recommend!

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Craig arrived on time. Friendly, efficient, and professional. Perfect job. All scratches are done and gone. Looks like new again.
A very good and fair price, job done on my own drive so no inconvenience at all.
Definitely recommending.

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Great

Thr came out to my house polite and very professional the job was fix within a hour would highly recommended them

12 January 2026
Unprompted review
Rated 5 out of 5 stars

£450 instead of over £1500? Yes,pls!

Craig came today to repair a few scratches on my Volvo XC60. He did an excellent job and saved me a significant amount of money compared to taking the car to a body shop. He also fixed a couple of stone chips I hadn’t noticed beforehand. Highly recommended.

14 January 2026
Unprompted review

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