AutoscratchReviews 

1,599
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 180 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, politeness, and efficiency, often highlighting their friendly and helpful demeanor. The service provided is frequently described as excellent, with many appreciating the convenience of at-home repairs and quick response times. People are highly satisfied with the quality of the work, noting that repairs make their vehicles look brand new, with perfect color matching and invisible damage. Reviewers also found the pricing to be fair, reasonable, and competitive, offering great value compared to traditional body shops. The overall sentiment indicates a strong recommendation for the company's services, with many expressing their intent to use them again for future needs.

What people talk about most

Service

Consumers find service to be positive, with many reviewers highly recommending the repair service for its... See more

Staff

People report positive experiences with staff, consistently praising their professionalism, efficiency, and... See more

Quality

Customers consistently note positive experiences with quality, often stating that repairs are so good you... See more

Price

Reviewers consistently express satisfaction with the pricing, often describing it as fair, reasonable, and... See more

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had my car repaired today by Terry. Extremely professional and very polite. He has done an amazing job on my Mercedes rear bumper scuff. I have always been apprehensive about allowing anyone to c... See more

Rated 5 out of 5 stars

We had Tom visit us this afternoon for an underneath scrape on our car. He was very polite, turned up exactly on time, gave an estimate on how long the job would take and gave clear instructions on w... See more

Rated 5 out of 5 stars

Craig arrived early and in poor weather too! Very pleasant guy who gave me sound advice before repairing my badly scratched bumper. Did a fantastic job and made it look brand new!Excellent work at a g... See more

Rated 5 out of 5 stars

Saw the reviews online so gave Autoscratch a try. Scratches on 2 panels needed fixing and contacted company by WhatsApp. Quick response and quote. Just needed to send some pics. Booked me in quickly.... See more


5.0

Excellent

TrustScore 5 out of 5

2k reviews

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5.0

All reviews

(1,599)

169 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

As good as new

Efficient service on WhatsApp. Fixed and as good as new from the comfort of my home. Friendly and a reasonable price, will definitely use again

3 October 2025
Unprompted review
Rated 5 out of 5 stars

Craig in Liverpool was fantastic with…

Craig in Liverpool was fantastic with repainting my little Fiesta. After a stressful weekend competed by a beautiful scratch all over the left passenger side and above the tyre (worth of being displayed in a modern art gallery) I was in a rush to find someone to cover it (since I scratched it after some bad news I couldn't look at the car without the reminder of said news).

Repair was organised efficiently over WhatsApp, attended within 3-4 days and at a reasonable price. The Fiesta is so shiny I can use it as a mirror now.

Craig was very friendly and went above and beyond. Would definitely recommend

2 October 2025
Unprompted review
Rated 5 out of 5 stars

No hesitation. !!!

Craig came and done work on my car. Used him before on another car I had, so no hesitation contacting him again, woukd not use anyone else. 110% recommended.
In the words of Tina Turner..
" SIMPLY THE BEST"
OH.. and he liked my coffee too, ☕ 👍👍👍👍👍

29 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

My bumper was scratched badly. Craig came this morning and repaired it like nothing ever happened. Fantastic.

26 September 2025
Unprompted review
Rated 5 out of 5 stars

Craig repaired the scuffs and heavy…

Craig repaired the scuffs and heavy scratches on our Hyundai. The result was brilliant, as good as new. Craig arrived on time, explained the procedure and set to work. He was extremely polite, friendly, trust worthy and very professional. Very highly recommended.

26 September 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely delighted

Absolutely delighted. My car looks as good as new. Craig was very professional, friendly and worked extremely hard. Would highly recommend. Extremely happy customer!

22 September 2025
Unprompted review
Rated 5 out of 5 stars

I accidentally hit a post on our…

I accidentally hit a post on our driveway. Autoscratch came back with a really good price compared to some of the other companies I went out to. They were able to get us booked in really quickly and Tom was very friendly and had it repaired within a few hours. It was a massive weight off my mind and the repair looked great. Thankyou !!

16 September 2025
Unprompted review
Rated 5 out of 5 stars

Great job done

Craig was friendly, easy to deal with and inspired confidence, which was proven in the end result, he did a great job. I’d have no hesitation in using him again or recommending to others

12 September 2025
Unprompted review
Rated 5 out of 5 stars

Had Chris repair some scratches on my…

Had Chris repair some scratches on my qashqai after a wall jumped out at my wife, absolutely recommend after a superb job, cost and efficiency 100%, shows the dirt on the car after he cleaned and polished the whole door, hope we don't need you again Chris but if we do you will be our first call. Thank you.

4 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Craig came this morning to repair my car after being involved in tiny accident, wing was scratched, he arrived on time and set to work, he did an excellent job, couldn't tell anything had happened to car, he also spotted several other scratches on other side and did those aswell, he was friendly and really polite. Respected people and their properties.
My car is amazing. Highly recommend.

5 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent work.

Craig carried out repairs to my car this morning, respraying scuff marks in the bumper. The work was carried out at home. He ensured the rest of the car was masked to prevent overspray elsewhere, and had a tent with him as drizzle was forecast. The result is fantastic, a perfect result, and I'm unable to see which area was treated. I would highly recommend him. The work was carried out within the quoted time, he arrived punctually and throughout, was courteous and professional.

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Scratch repair

Tom came to repair the scratches on my car this morning did a brilliant job very professional and a nice guy as well, would definitely recommend this company to anyone,

20 August 2025
Unprompted review
Rated 5 out of 5 stars

Craig came out today as planned

Craig came out today as planned.
Wow what a fantastic job he has done. My car is perfect. Craig was very professional, his attention to detail is outstanding. I highly recommend Craig and this company.
Thank you so much. I am so pleased.

19 August 2025
Unprompted review
Rated 5 out of 5 stars

10/10 service

Quick and Prompt reply after my initial enquiry. I was given a quote and booked in with no issues.

Finished work is 10/10 can't even tell there was ever damage to the paintwork. Craig was easy to deal with and very helpful with questions regarding care for the paintwork.

Would recommend and use again.

18 August 2025
Unprompted review
Rated 5 out of 5 stars

Craig was great

Craig was great, he took time to explain that my car colour wasn’t an easy match, and that he was only happy to proceed if I was happy. The finished job is faultless, it was done quickly and Craig is friendly and polite. Would defo recommend.

15 August 2025
Unprompted review

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