Koch Gruppe Automobile AG Reviews 

Very disappointing experience.

I ordered an MG car, but four weeks later my family faced unexpected financial hardship and I had to cancel. I ultimately paid a negotiated 10% cancellation fee, which I accepted.

What disappointed me not this but was how dramatically the tone changed once I was no longer a straightforward sale. Instead of empathy or understanding, I felt pressured and treated as though the priority was to extract as much money as possible from a family already going through hardship.

There is a difference between enforcing a contract and showing basic human understanding. This experience made me decide that I didn’t want a long-term relationship with this dealership.

I paid the 10% and moved on. What I won’t forget is how I was treated when circumstances became difficult.

If you are considering an electric car, I would strongly recommend comparing the overall customer experience and flexibility with alternatives such as Tesla before making your decision.

Very disappointing experience. I would not do business with this dealership again.

We want buy Volvo XC60, we check some cars in Germany, but all was with hi km and so far from Czech republic.I contacted my friends Jost Schulz from Koch automobile in Berlin, Jost prepared everything with seller Robin Konkol, big thanks to Jost and Robin, professional communication, professional selling process. All was perfect and absolute top customer services. Jost and Robin big, big thanks for all, you are best team! Next car only from Koch automobile. Pavel and Filip from Prague Czech republic