The staff at pick-up and the car itself were both fine – no complaints there. However, I'm still waiting for my security deposit to be refunded, 6+ days after returning the vehicle in perfect condit... See more
Location
Switch locationVia Pionieri Aviatori d'Italia, snc, 16154 Genova, Genova, IT
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See what reviewers are saying
I had read some poor reviews but decided to take the risk. Delighted I did. Easy booking. Extremely helpful staff on the hire desk, who did not try overly hard to sell us extras Great car upgrade, at... See more
Company replied
The car was really comfortable. enough space for 9 passengers. My only recommendation is to put a person to explain you in details the car's instructions: for example, where is located the space to pu... See more
Last flight and late in. Rental rep was waiting for me. That is excellent service. Car condition perfect. Simple returns.
Company details
Written by the company
Autovia è una società operante nel settore “automotive” specializzata nel noleggio auto e furgoni. Costituita da tre aree di eccellenza altamente specializzate con un team di professionisti di grande preparazione ed esperienza, Autovia è in grado di affiancare Liberi Professionisti, Aziende, Holding ed Enti Pubblici nella definizione delle loro strategie di utilizzo delle vetture e dei veicoli commerciali in parco, dalla semplice richieste di ottimizzare costi e modi per andare da “A” a “B” alla definizione di una vera e propria Car Policy con un occhio attento al saving aziendale. Scopri di più
Perchè scegliere Autovia?
I nostri punti di forza
Azienda italiana
Ottima reputazione sul web e nel territorio
Crescita aziendale costante
Eco friendly
Visione internazionale
Struttura decisionale di alto livello
Partnership importanti
Network in continua espansione
Servizi e soluzione ad hoc
Azienda leader nel settore
Innovazione e strategia
Contact info
Via Pionieri Aviatori d'Italia, snc, 16154, Genova, Genova, Italy
- +39 010 650 2051
Auto e furgoni
4.2
Great
138 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is the worst company I have rented…
This is the worst company I have rented a car from. I had a problem with the first brake (that's right an item of extreme safety). I warned that I would travel to other cities and they still delivered an “old” vehicle with almost 60,000 miles. I returned the broken vehicle and pick up a new one but with a downgrade, that is, a worse car! I was charged £113.00 to put 3/4 of fuel in a vehicle that wouldn't be £50.00 ie dishonest. Never again and will not recommend to anyone!!!! Bad company!
25 October 2022
Unprompted review
Reply from autovia.it - Genova Aeroporto
Dear Customer, thank you for your review, for us it is very important to improve our service. We’re sorry your experience didn’t live up to his expectations. Our office will analyse your feedback in order to improve our service. Best regards Autovia Srl
All good
No wait to pick up and registration was straightforward and quick. Car was fine. No-one in the office on return despite being advertised as open, so just dropped keys in box as flight was due. As this meant no-one checked the car, for peace of mind it would have been helpful to have subsequent confirmation that deposit prepayment had been cancelled.
15 September 2022
Unprompted review
Reply from autovia.it - Genova Aeroporto
Gentile Cliente, la ringraziamo per la sua recensione positiva, per noi è molto importante per tenere monitorato il nostro livello di servizio al cliente. Autovia srl
Reply from autovia.it - Genova Aeroporto
Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored. Autovia srl
Top car rental!
Quality services, easy car reservation based on e-mail, friendliness and easy pick-up/drop-off. I will rent from “Autovia” again!
29 August 2022
Unprompted review
Reply from autovia.it - Genova Aeroporto
Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored. Autovia srl
Very good service
Very good service. No problems at all.
Will be using Autovia again.
29 August 2022
Unprompted review
Reply from autovia.it - Genova Aeroporto
Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored. Autovia srl
Overall a Good Rental
Initially good experience in hiring an excellent car. On return nobody around to hand back keys or have our car checked for no damage. Rang the telephone number we had been given to be told it was out of service. However happy to use Autovia again but check at the outset the procedure for returning the car
15 July 2022
Unprompted review
Reply from autovia.it - Genova Aeroporto
Dear Customer, thank you for your review, for us it is very important to improve our service. We’re sorry your experience didn’t live up to his expectations. Our office will analyse your feedback in order to improve our service. Best regards Autovia Srl
the size of the car and nobody at the parking lot
It is hard to understand what the size is of the car you will get. Unfortunately there is nobody at the parking lot and if there is a problem you need to go back all the way to the terminal to discuss
3 March 2020
Unprompted review
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