Auto World has the best selection of slot cars. The only issue is with the lack of parts for the new "can motor" chassis that are being offered in the new Auto World race sets. If a customer buys a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have made multiple purchases (model kits and diecast cars) from Auto World. Very good products and good service. When a recent model kit had a manufacturing defect, replacement parts were sent out... See more
Easy website to navigate the many Different Products. Ordering was quick and easy. Products ship fast and arrive in excellent condition sure to great care in packing and shipping. Prices are very re... See more
A purchased kit was missing a part. E-mailed Customer Service. Immediate response. A whole replacement kit was shipped the same day. Received just a few days later. Great Customer Service. Great... See more
Company details
Written by the company
Autoworld Store - Your source for diecast, model kits, and slot cars
Contact info
4073 Meghan Beeler Court , 46628, South Bend, United States
- 1-888-910-2889
- support@autoworldstore.com
- autoworldstore.com
4.6
Excellent
12k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It took 3 weeks to fill my order and…
It took 3 weeks to fill my order and send it out.only ordered 1 car. Tried to contact company about ordering other things. No one will answer me.
16 April 2026
thanksAAAAAAAAAAA
17 April 2026
The models that I ordered
The models that I ordered, arrived very fast and in
perfect condition. The models were carefully protected for shipment. Your store has a very excellent amount of models to choose from. I look
forward to doing business with your store again.
16 April 2026
I like that the shipping is covered…
I like that the shipping is covered after a certain purchase amount saves me money because I buy lots of diecast from different companies and shipping kills
16 April 2026
Your service was courteous &…
Your service was courteous & professional. The time in transit was faster than I anticipated. Thank you.
Stu Lang
16 April 2026
Disappointed...
I was very disappointed that one die cast truck I ordered was not delivered. It was in-stock when I ordered it but because my order sat for about a month, when it came time to ship my order, it was out of stock. That really stinks. You held my entire order for two pre-orders. I've purchased a lot of products from you. Doubtful I will continue.
16 April 2026
Came bent
Paid 21$ for a truck, came in the mail bent...like cmon guys do better with the packaging..
16 April 2026
Great product and service
16 April 2026
I gave the FIVE stars to customer…
I gave the FIVE stars to customer service. The guy that packed my first box gets ONE STAR.
16 April 2026
This is the second delivery in a row…
This is the second delivery in a row that half of the cars I ordered, the backing cards, showed up damaged. Paying 4-5 dollars more per car than what it costs at Walmart or Target, I would think that they would be packed better. Unless they were packed already damaged. They were put in a box with two pieces of paper. That doesn't stop anything from being damaged during shipment. Sorry but I don't think I'll be buying directly from Autoworld again.
15 April 2026
My last order I received an Ultra Red.
My last order I received an Ultra Red.. WOW was I surprised.And I collect all MFRs 60s & 70s muscle cars..Sometimes it's better to purchase direct rather than seeing what the retail stores put out.
15 April 2026
Outstanding customer service
Outstanding customer service. That says a lot about the company.
10 April 2026
They always send the right product in…
They always send the right product in an Expediant fashion very happy with their selection also
10 April 2026
Great Selection
Shipping was quick and reasonable. My items were packaged very carefully and everything arrived in perfect condition.
15 April 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.