Auxbeam Lighting Reviews 332

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 156 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the helpfulness and positive attitude of the staff, who are quick to resolve issues and provide support. Many people appreciate the high quality of the products, noting their effectiveness and durability, and are impressed with the company's commitment to standing behind their offerings. Reviewers frequently mention the quick response times and efficient handling of inquiries, making the overall experience smooth and satisfactory. However, some customers also noted occasional issues with product fitment or initial defects, such as bulbs not working or switchpods causing dimming. Though some experienced delays in receiving products or difficulties with installation, the company generally addressed these concerns promptly by offering replacements or solutions.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many customers expressing satisfaction with... See more

Customer service

Users consistently describe positive interactions with customer service, highlighting their helpfulness,... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the high quality of... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the quick and efficient... See more

Service

People report positive experiences with service, often describing it as highly recommended, fantastic, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have ordered multiple different sets of lights from Ms. Dorthy & she always provides great customer service. Anytime I have an issue which is rarely she has been awesome help. My last set of headlig... See more

Rated 5 out of 5 stars

Awesome products and outstanding customer service! I had a pod light/ditch light burn out, and couldn't find a warrenty for them, I let Auxbeam know about the issue, and they said they would sent me a... See more

Rated 5 out of 5 stars

We are a small UTV Shop and ordered some lights and switch panels for a customer. When FEDEX delivered the package, it had been torn open and taped shut, then torn open again. Turns out we were miss... See more

Rated 5 out of 5 stars

I have custom outfitted a Jeep Wrangler and Overland Camping trailer with several of your lights and the AR800 Switchpod. These include a light bar, 2 amber A Pillar Lights, side lights under the Roo... See more


Company details

  1. Car accessories shop
  2. Auto Accessories Wholesaler
  3. Auto parts shop
  4. Car Equipment Accessories Store

Written by the company

Auxbeam, established in 2008, specializes in high-performance LED bulbs, smart switches, and off-road vehicle lights. With innovative technology and quality service, Auxbeam is dedicated to providing exceptional lighting solutions for customers, offering high cost-performance products to the market.


Contact info

4.9

Excellent

TrustScore 5 out of 5

332 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Customer service Dorothy was excellent…

Customer service Dorothy was excellent to work with answered every problem i had. Absolutely the best customer service i have had with any company period... would highly recommend there products because they will go above and beyond to help there customer.

27 July 2025
Unprompted review
Rated 5 out of 5 stars

Great product,superb customer service

I purchased LED headlights a few months ago, and was quite pleased with price and product. A fairly easy instal and a nice bright white glow on the road. As my luck would have it, i had to purchase a new vehicle and the first thing I did was purchase Auxbeam GXs for the new ride..9012 bulb size..got those and just could not get them installed..i realized the previous owner changed headlight assemblies which used 9005 bulbs. I consulted with Auxbeam Dorothy and we came to a very reasonable solution,even though Auxbeam sent the correct size as per specs for my vehicle..Ultimately the instal took less than 10 minutes. I am very pleased with the lights and highly impressed with the customer service dept

26 July 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

I haven't had much time to test the product, so far it's going well. Had and issue with shipping and customer service was extremely helpful. I really appreciate when a company takes care of the customers. Dorothy was very kind and helpful.

18 July 2025
Unprompted review
Rated 5 out of 5 stars

H11 double colour model

H11 double colour model, works perfect in wk2 fog housing, excellent beam pattern, brightness on same level as my headlight, i think best replacement for incandescent bulbs

18 July 2025
Unprompted review
Rated 5 out of 5 stars

Happy Returning Customer

Got some 5inch VULTRA pods for my truck. GREAT product. Had some issues with a resent purchase and their quick customer service took care of it without hesitation.

10 July 2025
Unprompted review
Rated 5 out of 5 stars

Bought a set of auxbeam bulbs

Bought a set of auxbeam bulbs, I got sent one that was defective. After a quick email and a picture of the bulb, auxbeam arranged for another set to be shipped to me. Great customer service, great products I’ve been using for years.

8 July 2025
Unprompted review
Rated 5 out of 5 stars

Great Product and Customer Service

I ordered my light bar. It was very great quality at a very reasonable price. Their customer service and support is amazing. I will definitely continue to do business with them.

8 July 2025
Unprompted review
Rated 5 out of 5 stars

Best company to work with

I’ve been using auxbeam for years now, so many different vehicles, lots and lots of different lights, and they never cease to amaze me. I’ve only had a couple minor issues out of all the lights I’ve ordered, and they make it right every single time. Will forever be a customer here with them!

4 July 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service!!

I bought a pair of aux lights and one of them was defective. Only partial illumination. After a couple of quick pictures and 2 emails to customer service Auxbeam sent me a new pair no questions asked. That kind of customer service will bring me back.

23 June 2025
Unprompted review
Rated 5 out of 5 stars

Always a great experience

Always a great experience with the lighting best around led headlights are so bright and look great! Lighting bars look great and are also so bright! Customer service is top notch always great to work with! Won't buy anywhere else!

2 July 2025
Unprompted review

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