have a lifetime membership from way back and just recently wanted it back. Thought it would be a hassle as in other companies. Was amazed at how they sent a new ser: number almost instantly resolv... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Auto-renewal, no account creation, they save your credit card. Hidden way of cancelling subscription - no warning - no link to cancel subscription after 1st purchase. Link comes only after 2nd auto wi... See more
Company replied
From 1 stars to 5. Bought the software via YouTube link and didn't see a choice between MacOs and Windows subscription so my code didn't work (got mac, accidentally bought Windows). After I kicked up... See more
Company replied
This software is one of the best and delivers exactly as promised. We have been searching for a video upscaler/enhancing software to remaster some old dvd concert footage from 20 years ago. After tryi... See more
Company details
Written by the company
AVCLabs is a software company focused on developing AI-powered video and image enhancement, editing, and restoration tools. Its product ecosystem is designed to help users improve, repair, and creatively edit visual content using deep learning technology, without requiring professional editing skills. The company’s core product line includes tools such as AVCLabs Video Enhancer AI, Photo Enhancer AI, and related AI video editing solutions. These products are designed to improve visual quality by using deep learning models that analyze and process media frame by frame. The technology can upscale low-resolution videos, reduce noise, restore old footage, enhance facial details, and improve overall sharpness and color accuracy. In addition to enhancement tools, AVCLabs also develops specialized AI editing software such as AVCLabs Video Blur AI, which focuses on privacy protection and object anonymization. It can automatically detect and blur or remove faces, license plates, backgrounds, and moving objects using AI tracking. It also supports object removal and frame-level editing for more precise video cleanup. For image editing, AVCLabs offers AVCLabs PhotoPro AI, an all-in-one AI photo editor that enhances image quality, upscales resolution, restores old photos, removes unwanted objects, replaces backgrounds, colorizes black-and-white images, and performs intelligent face retouching. It also supports AI-based generative editing, allowing users to replace or create new visual elements from text prompts. Across its product line, AVCLabs is expanding toward online and cloud-based AI tools, enabling users to enhance and edit videos and images directly in a browser without installing software. This includes lightweight AI enhancement workflows and emerging generative capabilities for faster, more accessible content creation. Overall, AVCLabs positions itself as an AI visual technology company that combines video enhancement, image restoration, privacy editing, and generative AI tools into a unified ecosystem for both casual users and content professionals.
Contact info
United States
- support@avclabs.com
- avclabs.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 57% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
the website interface is straight…
the website interface is straight forward and the video enhancer is top notch. Took me video from super blurry to quite literally almost clear!
Amazing product
Been using avc for about 18 years now
Been using avc for about 18 years now, love it. I mostly use it for downloading videos and some format conversion. Cant say enough good things about this software. I would recommend this software.
Very promising AI for improving old photos
AVCLabs AI Image Enhancer & Upscaler does a solid job of improving image quality, especially with older, low-resolution digital images, enhancing detail and reducing noise without much manual effort.
Its AI-driven adjustments produce crisp, clean results, making it ideal for users looking for quick improvements.
Batch processing is smooth, saving time on multiple images.
However, the software could benefit from faster processing speeds and more advanced customization options.
Overall, it's a capable tool, but it would excel with increased speed and user control over the adjustments.
We can also wish for less cartoonish treatments with certain types of photos or improved skin textures, but that will hopefully come with updates and improvements.
I used this app to up-res and colorize…
I used this app to up-res and colorize a 16mm film I had transferred and it really brought it to life! It was fascinating to watch as it worked its magic too!
Great app to enhance photos
Bought, got code... CODE DOESN'T WORK
From 1 stars to 5. Bought the software via YouTube link and didn't see a choice between MacOs and Windows subscription so my code didn't work (got mac, accidentally bought Windows). After I kicked up a fuss because was chasing deadline I was offered a new code for MacOs. Software works great. It's very AI'y. But better this than super grainy footage 720p upscaled to 4k in a normal fashion. Anyway shout out and thanks Bella for putting up with me when I was very upset. SO BEWARE: BUY THE SOFTWARE FROM THEIR OWN WEBSITE AND CHOOSE THE OPTION FOR THE RIGHT OPERATING SYSTEM.

Reply from AVCLabs
Unusable software for me
The software runs super slow in my M1 Pro Apple Silicon MBP when processing.
I see 64% of CPU usage, four performance cores at almost unused, GPU at only 30%!
Result: conversion speed around 4-5 frame per second.
I would not invest money on this. Also, now that I want to delete it, there is not a software delete utility. I am afraid the installer has put some sw components in my Mac outside of the app folder.
Thumbs down!

Reply from AVCLabs
Excellent site that makes everything…
Excellent site that makes everything perfect and beautiful
Thee worse pice of sh!t company.
Thee worse pice of sh!t company you'll ever come across. They offer no help and will steal your money. I have a PC running a RTX 4090 GPU and a i9 14900KS CPU and this crappy software will not run whatsoever. After 300hrs the software still can't render 1%. Then PayPal allows them to steal your money and walk away like the crooks they are. You've been warned, stay away from these scammers.

Reply from AVCLabs
Good application
Excellent!!!
great experience with AVClabs , nice image quality and improve image quality
great experience with AVClabs, good quality image
Enhanced old photos
Just what I needed. Not a great time, there never is for a funeral, but getting the images together for a visual tribute can be hard when looking over old photos. I needed to up the file size and have create a better dpi and this did the job. Colours were better, images sharper. I just tried the once, enhancing 100% but will play around with it and see what the results are when enhancing 400%.
It can colorise b&w photos but b&w photos tell a time period for me so that's not an option I'll use.
Easy to use with just a few tabs to choose from. Going to use it for all the visual tribute pictures to make it look as good as possible. AI is pretty useful these days.
Process is quick and easy and yields…
Process is quick and easy and yields great results!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







