While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Web hosting company

Written by the company

AvenaCloud is a high-performance cloud infrastructure provider delivering reliable KVM VPS/VDS, dedicated servers, and advanced networking solutions for developers and businesses worldwide. Built on enterprise-grade hardware with ultra-fast NVMe storage, our platform ensures consistent speed, stability, and uptime for real workloads. We use true KVM virtualization with dedicated resources, full root access, and no overselling, giving customers complete control and predictable performance. Servers can be deployed in minutes and easily scaled as projects grow. Our advanced network supports IPv4 BGP announcements, providing routing flexibility and independence for demanding setups. AvenaCloud focuses on transparency, performance, and technical excellence. We continuously invest in premium hardware and network capacity to maintain high standards of reliability and service quality. Trusted by system administrators, developers, and growing companies, AvenaCloud delivers cloud hosting designed for production, not shared compromises.


Contact info

2.8

Average

TrustScore 3 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

This isn't bad hosting

This isn't bad hosting. But right now i have a problem with my VPS. I opened ticket no response from support. I can't use my server. Can you please answer me. But it's really cheap and used it year to host my sites.

10 July 2025
Unprompted review
Rated 1 out of 5 stars

Support isn't just slow

Support isn't just slow, it doesn't come at all.
I sent a support ticket and email because communication with the server was interrupted, but I haven't received a response even after 12 hours.
This is dishonest.

10 April 2026
Unprompted review
Rated 1 out of 5 stars

I have just purchased a monthly…

I have just purchased a monthly subscription for a Windows VPS at USD 3.5.

However, after the purchase, I received a VPS installed with Linux (Ubuntu) instead of Windows.
On your website, it is clearly specified that this price corresponds to a Windows VPS.
The custumers services did not answer, with email and 2 tickets in their platform.
It seams cheap but it is not windows server as desscribed in their site , it is only Linux.

26 January 2026
Unprompted review
AvenaCloud logo

Reply from AvenaCloud

Hello GERALD L.,

Thank you for your feedback — we truly appreciate you taking the time to share your experience, and we’re sorry for the confusion this situation created.

The $3.5 VPS plan is designed as a lightweight configuration and is intended for Linux operating systems only. Windows is not available in the OS selection list for this plan because Windows Server requires significantly more RAM and resources to run properly and reliably. For this reason, Windows templates are enabled starting with higher-RAM VPS plans (4GB+), where performance is acceptable.

In your case, the server was deployed with Ubuntu because that is the supported OS for this configuration and it is first on the OS list for that plan.

We also sincerely apologize if you experienced a delay in support responses — this is not the level of service we aim to provide. If you open (or reopen) a ticket now and reference this review, we will prioritize your case and can offer you either:
• a quick upgrade path to a Windows-compatible plan, or
• a solution that fits your needs better.

We value every customer and would be glad to make this right for you.

— AvenaCloud Support Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look