We had a good experience overall. They kept us informed throughout the process. Some feedback the communication between office and installers could be slightly better. The product and the end result... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent service from start to finish. The sales rep was friendly and helpful, the fitters did a fantastic job installing a new back door, and the follow-up satisfaction call was a really nice touch.... See more
Company replied
From start to finish, they were all professional, honest, polite and thorough.We also felt that there was nothing hidden from us. The door fitters were very professional, courteous and clean and tidy... See more
Company replied
I was thinking of updating my Porch, Conservatory and a couple of window panes that had blown. The sales rep were in the area so I got a quote. Despite my initial reservations about the company being... See more
Company replied
Company details
Written by the company
Aventus Home Improvements specialises in transforming your home with premium-quality windows, doors, and roofline services. With a commitment to exceptional craftsmanship and attention to detail, we ensure your property not only looks stunning but is also energy-efficient and secure. Our experienced team works closely with you to deliver tailored solutions that enhance the aesthetics and functionality of your home. Whether you're upgrading your windows, installing a new door, or replacing roofline features, Aventus Home Improvements provides reliable service with a personal touch. Discover how we can help you create a home you love. Visit aventushomeimprovements.co.uk for more information or to request a free, no-obligation quote.
Contact info
United Kingdom
- aventushomeimprovements.co.uk
4.5
Excellent
94 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Outstanding Service
⭐️⭐️⭐️⭐️⭐️ Outstanding Service
New windows and front door fitted by Aventus, and the whole experience has been exceptional from start to finish. From initial contact with the sales team, the the office team — Taylor, Ben, and others behind the scenes who kept me updated throughout the process.
The fitters, Curtis and Dinsmore arrived on time, worked efficiently, and treated my home with care and respect.
It’s rare to find a company where every part of the team genuinely takes pride in what they do. I wouldn’t hesitate to recommend them to anyone looking for high‑quality windows and a trustworthy, hardworking team.
11 February 2026
Unprompted review
Reply from Aventushomeimprovements
Thank you for your fantastic review and for choosing Aventus Home Improvements.
We’re delighted to hear that your experience was exceptional from start to finish. It’s great to know that our sales and office teams, including Taylor and Ben, kept you well informed throughout, and that everything ran smoothly.
Curtis and Dinsmore will be especially pleased to hear your kind comments. We take great pride in the care and respect our team show in customers’ homes, so it’s wonderful to see this reflected in your experience.
Your feedback about the whole team working together and taking pride in what they do means a great deal to us.
Thank you again for your recommendation and for trusting Aventus with your home improvements.
First class experience
Just had a new front door and flat window replaced with a bow window. The window and door are both of a very high quality right down to the stainless steel letter box
From start to finish this company has been a pleasure to deal with. Nothing has been too much trouble and have just been back today to put right a few places where silicone had got missed.
The lads that did the installation (Wade, Ben and two others who I didn't get the names of) were extremely pleasant, very efficient and professional. They never stopped working even for lunch!
If there was one thing they could possibly improve on then it would be a quick call or text just to confirm that the work would be going ahead on the day it was booked for.
As we had never used Aventus before and we had taken them on after a cold call, we were a little apprehensive that we had had no contact from them since December when we had booked it in for 2 and 3 March. In the end all was well and we couldn't be happier. I have mentioned this to them
We would not hesitate to use them again and more than happy to recommend them. All I have to do now is persuade my husband that, yes, we do need a new back door and patio door!
Thank you Aventus
2 March 2026
Unprompted review
Reply from Aventushomeimprovements
with your new front door and bow window, and that the quality of the products met your expectations.
It’s great to know that the whole experience was a positive one for you. Wade, Ben and the rest of the installation team will really appreciate your kind comments about their professionalism and hard work.
We’re also pleased we were able to return quickly to take care of the finishing touches. Attention to detail is important to us, and we always want to make sure everything is completed to the right standard.
Thank you as well for your feedback about confirming installation dates. We really value comments like this as they help us continue to improve the experience for our customers.
We truly appreciate your recommendation and are glad you chose Aventus Home Improvements. And when you do manage to persuade your husband about that new back door or patio door, we’ll be more than happy to help!
REFRESHINGLY GOOD COMPANY
l had not heard of Aventus prior to their contact , was sceptical at first but l was willing to see pictures of their product in situ and listen to their sales pitch .
Unlike other replacement window companies who have been in the game a long while and are somewhat long in the tooth , Aventus are a relatively new company with new ideas , new drive and up-to-date and good looking products .
My experience with Aventus has been positive , smooth and productive with an experienced all round team , from the lovely Katrina , who could not do enough to help , the office staff when needed and the installation team .
A good experience , and l am so pleased with the style of the windows , that l thoroughly recommend Aventus .
4 March 2026
Unprompted review
Reply from Aventushomeimprovements
Thank you for your thoughtful review and for giving Aventus the opportunity, especially when we were new to you.
We’re really pleased to hear that your experience with the team was positive from start to finish. Katrina and the rest of the team will be delighted to hear your kind comments, and we’re glad everyone was able to support you throughout the process.
It’s fantastic to know that you’re so pleased with the style and finish of your new windows. We’re proud of the products we install and always aim to provide a smooth, professional experience for our customers.
Thank you again for your recommendation and for choosing Aventus Home Improvements.
Sofits, fascias and guttering
Just had our guttering sofits and fascias done by Aventus, cracking job guys, so pleased with it! We had our windows and doors by aventus last year as well and an absolutely cracking job done with those also!
A lovely bunch of lads that are always approachable and willing to help if you've got any issues. Would recommend to anyone!
24 February 2026
Unprompted review
Reply from Aventushomeimprovements
Thank you for your fantastic review. We’re really pleased to hear how happy you are with your new soffits, fascias and guttering.
It means a lot to us that you came back to Aventus after having your windows and doors fitted last year, and we’re delighted that you’ve been happy with both projects.
Our team will really appreciate your kind comments, we always aim to be approachable, helpful and to deliver a high standard of work on every job.
Thank you again for your continued support and for recommending Aventus Home Improvements.
New windows new outlook
28 years is a long time to hate your windows and now thanks to Aventus that no longer is the case.
From the first experience of booking the quote and throughout the entire process (quote, survey, installation and follow up) the company have been exemplary.
The quotation visit was relaxed and genuine and I didn’t feel pressured to agree to anything, all options with regard to the quote were explained to me and I particularly liked the transferable guarantee as standard should I decide to move home eventually. The price for my entire house (10 windows and a front door) was competitive and reasonable. The staff took everything into account when offering dates and honoured my prior commitments.
The survey visit was swift and efficient and I was kept informed of the progress of my windows manufacture at all times.
The fitting team led by Curtis were polite, respectful of my property and worked hard in horrendous weather to ensure the job was completed on time.
As with all projects of this nature it didn’t go entirely as expected…..a window frame arrived damaged and the incorrect door panel was also fitted meaning my cats couldn’t use the cat flap without a trampoline!
Cue the arrival of Sam - problem solver, fixer and part-time philosopher who; found a new window frame on the day and brought it over, created and fitted a solution to the door issue whilst my new panel was being made, refitted the new panel and cat flap and also fixed the other couple of minor snags with handles and a seal which you would expect from such a large project. Time had no meaning as he worked until it was finished (including a Friday eve in the dark) to his own high standards whilst conducting fascinating and entertaining conversations about life the universe and everything - every company should have a Sam.
This was a major project for myself and I was apprehensive however I shouldn’t have worried as Aventus delivered exactly what they promised and the result is fantastic - gone are my dated and dingy leaded monstrosities and now I have a light airy vista - even my plants have perked up! Did it go smoothly - not entirely - but the way issues are dealt with speaks volumes about a company and I cannot fault them in this respect.
4 February 2026
Unprompted review
Reply from Aventushomeimprovements
Thank you so much for taking the time to leave such a thoughtful and detailed review. We’re absolutely delighted to hear how pleased you are with your new windows and door, and that the whole process, from booking the quote through to installation and follow-up, met your expectations.
It’s great to know that you felt comfortable during the quotation stage and that everything was clearly explained without any pressure. We always aim to make the process straightforward and transparent for our customers, so that feedback means a lot to the team.
We’re also very proud of our installation team, and Curtis and the fitters will really appreciate your kind comments about their hard work and respect for your home, especially in such difficult weather conditions.
Thank you as well for your understanding regarding the issues that arose during the project. While we always aim for everything to run perfectly, we believe how problems are resolved is just as important. Sam will be particularly pleased to hear your comments, he takes great pride in making sure everything is finished to the highest standard.
It’s wonderful to hear that the transformation has made such a difference to your home. Thank you again for trusting Aventus with such a major project and for sharing your experience.
Efficient and understandable
The sales representative that visited us was very thorough with her explanations of how the company work and details of how the process works. They were not pushy in any way and we felt comfortable to make the decision we wanted to make.
The fitters were very efficient and very good with tidying up. They also let us know the process as we went along.
There was a problem with our windows as once fitted they did not open fully due to the lip on our soffits. The office called and re-arranged for our windows to be remade and then refitted 2 weeks later. This was all dealt with very quickly and at no extra cost to us as it was not our error.
We are very pleased with the finish product and would definitely recommend the company to other people.
23 January 2026
Unprompted review
Reply from Aventushomeimprovements
Thank you for taking the time to leave such a detailed review. We’re really pleased to hear that you felt comfortable throughout the process and that our sales representative explained everything clearly without any pressure.
It’s also great to hear that the installation team kept you informed during the work and left everything tidy. We take pride in making the whole experience as smooth and straightforward as possible for our customers.
We appreciate your understanding regarding the issue with the window openings. While it wasn’t the result we initially wanted, we’re glad the team was able to resolve it quickly by remaking and refitting the windows at no extra cost.
Thank you again for your recommendation and for choosing Aventus Home Improvements. We’re delighted that you’re happy with the final result.
Thrilled with our new front door
Thrilled with our new front door. The service was always very professional and we are so happy with our finished product. We had an issue where the wrong glass was fitted but it was rectified within two days. Also gives peace of mind to know that it is guaranteed for ten years.
18 February 2026
Unprompted review
Reply from Aventushomeimprovements
Thank you for your kind review. We’re delighted to hear how pleased you are with your new front door and that you were happy with the service throughout the process.
We appreciate your understanding regarding the glass issue, and we’re glad our team was able to resolve it quickly for you. Ensuring our customers are completely satisfied with the final result is always our priority.
The lads that have carried out the work…
The lads that have carried out the work were absolutely fantastic. Never stopped working rain and everything they just carried on.
My new roofline looks wonderful and really has transformed my home.
20 February 2026
Unprompted review
Reply from Aventushomeimprovements
Thank you for your lovely review. We’re really pleased to hear how happy you are with your new roofline and that it has made such a difference to the look of your home.
It’s great to hear that the team’s hard work and dedication stood out, even working through the rain to keep everything moving. We take real pride in the effort our installers put in, and your feedback will mean a lot to them.
Thank you again for choosing Aventus Home Improvements. We truly appreciate your support.
New windows
Just had our whole house windows replaced. Could not recommend Aventus enough. From start to finish they have been great, in total it took a little over a month to install.
Simon and mayson, both very professional and great to have installing our windows. Both demonstrated high standards of workmanship and quality, keeping the house clean and tidy, even quickly removing old glass and frames. During the finial finishes, they went the extra mile by ensuring all sealing was properly performed and even placing new trims on the internals. 10/10 would recommend
17 February 2026
Unprompted review
Reply from Aventushomeimprovements
Thank you for taking the time to leave such a fantastic review. We’re delighted to hear that you’re happy with your new windows and with the service you received from start to finish.
Simon and Mayson will be really pleased to hear your kind comments. We take great pride in the standard of workmanship our team delivers, so it’s great to know their professionalism, attention to detail, and care in keeping your home clean and tidy stood out.
Replacing all the windows in a home is a big project, and we’re glad the whole process ran smoothly for you and that the finishing touches met your expectations.
Thank you again for your recommendation and for choosing Aventus Home Improvements.
We had our kitchen windows fitted and i…
We had our kitchen windows fitted and i was very impressed with the service start to finish, i really wanted to get them done and finished before Christmas and they delivered. Windows were brilliant and i love them and the 2 lads that came and fitted them were really nice, respectful and took care with everything. We will definitely be using Aventus for the rest of our house and extension, Top job!!
22 December 2025
Unprompted review
Reply from Aventushomeimprovements
Thank you so much for your kind review. We’re really pleased to hear how happy you are with your new kitchen windows and that everything was completed in time for Christmas.
It’s great to know the installation team made a positive impression as well , we always aim to be respectful, tidy and careful in our customers’ homes, so your feedback will mean a lot to them.
We really appreciate you choosing Aventus Home Improvements and we look forward to helping with the rest of your house and extension in the future.
Thanks again for your support!
We have used Aventus Home Improvements…
We have used Aventus Home Improvements to carry out another job on our property. After having used them in the past we were very impressed with the quality of the work and workmanship, Very delighted with our new windows that have made our home warmer more secure and up to date.
9 February 2026
Unprompted review
Reply from Aventushomeimprovements
Thank you for your continued trust in Aventus Home Improvements. We’re delighted to hear you’re so pleased with your new windows and that they’ve made your home warmer, more secure, and updated.
It’s wonderful to know that the quality of our work and workmanship continues to meet your expectations. We really appreciate your support and recommendation.
Professional and High Quality
I was thinking of updating my Porch, Conservatory and a couple of window panes that had blown. The sales rep were in the area so I got a quote. Despite my initial reservations about the company being so new, I was impressed by the professionalism of everyone I came into contact with. The work was completed quickly and efficiently. The Porch and windows before Christmas and the Conservatory in the New Year, despite the awful weather. The quality of the work and materials is very high and there were no snags. Overall I'm very pleased with the work and the company as a whole. I would highly recommend.
5 February 2026
Unprompted review
Reply from Aventushomeimprovements
Thank you for taking the time to leave such a detailed and thoughtful review. We’re really pleased to hear that, despite your initial reservations, our team’s professionalism gave you confidence in choosing Aventus.
It’s great to know the work was completed efficiently and to a high standard, especially with projects spanning different times of year and challenging weather conditions. We’re delighted there were no snags and that the quality of both workmanship and materials met your expectations.
Thank you for your recommendation — it truly means a lot to us, and we’re grateful for the trust you placed in Aventus Home Improvements.
Great experince from start to finish.
Great experince from start to finish.
Installers did an excellent job.
Very pleased with my new windows and door
28 January 2026
Unprompted review
Reply from Aventushomeimprovements
Thank you for your great feedback. We’re really pleased to hear you had a positive experience from start to finish and that our installers did an excellent job.
It’s wonderful to know you’re very pleased with your new windows and door. Thank you for choosing Aventus Home Improvements.
Brilliant work
The builder's were so nice and they got the job done rapidly. Our porch was rebuilt in 2 days, pretty much had it done on 1 day. The work is brilliant and the windows and doors we got a really good quality. We were very impressed.
Everyone at Aventus is very nice and professional.
10 November 2025
Unprompted review
Reply from Aventushomeimprovements
Thank you for your brilliant review. We’re delighted to hear how impressed you were with the speed, quality, and overall workmanship of your porch rebuild. Completing a project like that so efficiently is something our team takes great pride in.
It’s also lovely to hear such positive feedback about our builders and the wider Aventus team. Thank you for choosing Aventus Home Improvements we really appreciate your kind words and support.
Great prompt and friendly service
Great prompt service, and everyone was very friendly. The installers were very professional and did a great job. We're very happy with our windows and door, everything looks great, a massive improvement!
19 January 2026
Unprompted review
Reply from Aventushomeimprovements
Thank you for such a fantastic review. We’re delighted to hear you found our service prompt and friendly, and that our installers were professional and delivered a great job.
It’s especially nice to know you’re very happy with your new windows and door and that they’ve made such a big improvement to your home. Thank you for choosing Aventus Home Improvements — we really appreciate your support.
The installers were friendly
The installers were friendly, professional and cleared up well.
8 January 2026
Unprompted review
Reply from Aventushomeimprovements
Thank you for your feedback. We’re really pleased to hear that our installers were friendly, professional, and left everything clean and tidy.
We appreciate you choosing Aventus Home Improvements and taking the time to share your experience.
What it says on a tin
It was so easy. From first contact they did exactly what you expected them to do. From start to finish. The installers were also very pleasant.
6 January 2026
Unprompted review
Reply from Aventushomeimprovements
Thank you for your excellent review. We’re really pleased to hear everything was straightforward and met your expectations from first contact through to completion.
It’s also great to know our installers made a positive impression. We truly appreciate you choosing Aventus Home Improvements and taking the time to share your experience.
Door sticking
Spoken to aventus, as the back door we had installed is now stick. Arranged for the installer to visit, no one bothered to turn up, no call. Tried ringing was waiting for a call back again nothing. Is this what we can expect for the future aftercare (or lack of it) really very disappointed so really can not recommend this company to anyone.
5 December 2025
Unprompted review
Reply from Aventushomeimprovements
We’re very sorry for the initial inconvenience when our installer didn’t turn up as planned and for the lack of communication. This is not the standard we aim for.
We’re pleased to confirm the issue with your back door was resolved within a few days of the works being completed.
We truly value your feedback and are taking steps to improve our aftercare and communication for all customers.
Quick and prompt service
Quick and prompt service. Used dust sheets to prevent any mess. Happy with the whole experience
2 December 2025
Unprompted review
Reply from Aventushomeimprovements
Thank you for your great feedback. We’re pleased to hear you found our service quick and prompt, and that the team took care to keep everything clean and tidy.
We’re really glad you were happy with the whole experience and appreciate you choosing Aventus Home Improvement.
Window & door fix
Really pleased with the finish & workmanship
A few hiccups sorting dates before fitting but now it’s finished very happy & has got attention from a few neighbours
2 December 2025
Unprompted review
Reply from Aventushomeimprovements
Thank you for taking the time to leave us such a positive review. We’re really pleased to hear you’re happy with the finish and workmanship, and it’s great to know the completed work has attracted positive attention.
We do appreciate your patience while we finalised the fitting dates and we’re glad everything came together in the end. Thank you for choosing Aventus Home Improvement — we truly value your support and recommendation.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.