Incorrect part sent after placing order.l, but the after sakes service was excellent. I got in touch with the sales team and duly got a reply from Olivia who arranged for both the delivery of the corr... See more
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Review summary
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Reviews shaping this summary
Was not sure which replacement motor required and CS responded quickly. Ordered, arrived and now installed. Also filter sent but incorrect, again CS replaced by courier the next day. Excellent- you c... See more
Having been let down badly by Dyson and another Sebo supplier, I came across Avern Cleaning Supplies on the internet. Their price for a Sebo X7 automatic pet vacuum cleaner was very competitive.... See more
Company replied
I ordered 280 gauge refuse sacks and this is exactly what arrived. Very strong sacks and I am very pleased that what I ordered I got. I have ordered from various companies claiming they are sending me... See more
Company details
- #33 of 58 best companies in Cleaning products supplier
- #15 of 30 best companies in Appliance parts supplier
- #5 of 8 best companies in Industrial Supermarket
- #4 of 5 best companies in Industrial vacuum equipment supplier
- #6 of 8 best companies in Janitorial equipment supplier
- #10 of 18 best companies in Vacuum Cleaner Shop
About Avern Cleaning Supplies (Internet) Ltd
Written by the company
We offer NEXT DAY delivery on selected machines & same day collection for majority of our items in stock. NEXT DAY MACHINES spares & accessories BOOK A machine DEMO janitorial
Our Vision
At Avern Cleaning Supplies, our vision is to create cleaner, safer, and healthier environments for everyone. We believe that cleanliness is not just a task; it's a way of life. We aspire to be the go-to source for cleaning products that empower individuals and organizations to achieve cleanliness and hygiene goals efficiently and sustainably.
Contact info
Unit E6/7 Blackpole Trading Estate East, WR3 8SG, Worcester, United Kingdom
- 0800 9788 499
- Sales@averncleaningsupplies.com
- averncleaningsupplies.com
4.6
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great value and fast delivery,whats not…
Great value and fast delivery,whats not to like ! Thanks guys.
20 April 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Brendan,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Fast delivery time
Fast delivery time. Easy to order online. Product in perfect condition and delivered with care.
17 April 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Elizabeth,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Great company and customer service
Great company and customer service! I have ordered 3 scrubber dryers and 2 wet vacuums for my business which were recommended to me by Nag. We had a demonstration on the scrubber dryers to make sure I get the right one. Prompt delivery and great Quality. 10/10.
20 April 2026
Unprompted review
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi,
Thank you for your great review, we're glad you found the demonstrations helpful! We look forward to your continued support.
Kind regards, Avern
Customer service were really helpful…
Customer service were really helpful helping me choose the best hoover for my needs. Will definitely use them again
21 April 2026
Unprompted review
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Olivia,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
You sent me the wrong size product
You sent me the wrong size product. I wanted 60 x 50 cm
17 April 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hello Peter,
Sorry you have received a wrong item. I have just checked and unfortunately we have not had any communication from yourself.
Our sales & support team is available via email or phone to resolve any issues. Please email us at sales@averncleaningsupplies.com and we will get you a replacement or a refund sorted :)
Regards,
Aqua
Hoover bags
Great service got what I ordered in very good time will be back for definitely 👍
17 April 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Clive,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Fast Delivery on time thank you
15 April 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Stephen,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Elaine,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
All good with quick delovery
13 April 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Darren,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Replacement pressure washer gun arrived…
Replacement pressure washer gun arrived promptly and exactly as described. Will use Avern again.
13 April 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Andrew,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi John,
Thank you for your positive feedback, we're pleased to hear you've had a positive experience with us and look forward to your continued support.
Kind regards, Avern
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Simon,
Thank you for your positive feedback, we're pleased to hear you've had a positive experience with us and look forward to your continued support.
Kind regards, Avern
Brilliant delivery
10 April 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Robert,
Thank you for your positive feedback, we're pleased to hear you've had a positive experience with us and look forward to your continued support.
Kind regards, Avern
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Jim,
Thank you for your positive feedback, we're pleased to hear you've had a positive experience with us and look forward to your continued support.
Kind regards, Avern
Unfortunately it took over 1 month for…
Unfortunately it took over 1 month for the item purchased to be delivered and I had to chase them several times for answers on where the product was. Thankfully they were quite quick to respond back to me however the 3-5 business days stated when I purchased the items were way off.
7 April 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hello,
Thank you for your feedback. The part that you have ordered does normally take up to 5 working days, however in your case it was delayed by the manufacturer. As you mentioned, we have chased it for you a few times and communicated it promptly.
Even though we do not normally face delays like this, we are sorry this has happened to you. We will be looking into this to find out what caused the delays and we will do everything to avoid this in the future.
Kind regards,
Avern
Competitive pricing and great service
It was my first time buying from Avern Cleaning Supplies and it was a very positive experience. The price was great and the delivery was very swift. I will use this company again. Many thanks for a first class service.
8 April 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Lindsay,
Thank you for your positive feedback, we're pleased to hear you've had a positive experience with us and look forward to your continued support.
Kind regards, Avern
Just what I wanted and arrived just…
Just what I wanted and arrived just when I needed it
8 April 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Paul,
Thank you for your positive feedback, we're pleased to hear you've had a positive experience with us and look forward to your continued support.
Kind regards, Avern
First class service
I received good clear advice on the product I wanted to buy. Speedy service. Genuine quality product.
7 April 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Richard,
Thank you for your positive feedback, we're pleased to hear you've had a positive experience with us and look forward to your continued support.
Kind regards, Avern
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi,
Thank you for your positive feedback, we're pleased to hear you've had a positive experience with us and look forward to your continued support.
Kind regards, Avern
Very fast posting and delivery
Very fast posting and delivery. Good communications. Nice item. Will use again.
7 April 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Kevin,
Thank you for your positive feedback, we're pleased to hear you've had a positive experience with us and look forward to your continued support.
Kind regards, Avern
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