Avesmarine Ltd Reviews 

128
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Alan phoned me to help me on a Saturday evening in fiji which was a total surprise Hevgave me excellent advice and followed up with diagrams and step by step setup information I believe that to b... See more

Rated 5 out of 5 stars

Locally I NL bought A KP-39, after 2 year the Warning screen remained on. Local supper could not help. ONWA Taiwan advised to contact Avesmarine UK. I obtained great support from Alan with detailed i... See more

Company replied

Rated 5 out of 5 stars

I bought a KP39 from Aves Marine to fit in my bunk on a 55ft trawler several years ago , Alan supplied a longer than usual heavier coax extension for the aerial, with this it still receives full sa... See more

Company replied

Rated 5 out of 5 stars

Why can’t all companies be as helpful as Aves Marine and Onwa. During the 2 1/2 year ownership of my KP708 they have helped with showing me how to transfer WPs and Routes from Navionics to the plot... See more

Company replied

Company details

  1. Sailing shop

Written by the company

Aves Marine is authorised by Onwa Marine Electronics to sell its products in the UK and Europe. We are an approved UK re-seller and Distributor providing sales and support. We have been selling Onwa products since 2014 and our experience of Onwa products is probably greater than any other company operating in the UK. We hold a large stock of Onwa spares although we rarely need them as the product is superbly reliable. Onwa produce a large range of marine electronic navigation aids at affordable prices. Products include: multi-function chart plotters with Class B+ AIS transceivers, fish-finder/sounders, auto-pilots and professional grade radar. All new products have a 24 month warranty and all have CE and EU approval. All sales and service is carried out by AVES Marine in our premises in the ancient Tower of Udstonhead (circa 1605) in Strathaven Scotland.


Contact info

4.9

Excellent

TrustScore 5 out of 5

128 reviews

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4.9

All reviews

(128)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great assistance

Great assistance. Competence and cooperation. I could have bought directly from China, but I wouldn't have has such a first class service

12 January 2024
Rated 5 out of 5 stars

Innovative products at competitive prices

Innovative products at competitive prices combined with excellent customer service. Very useful and informative web site and speedy delivery. Overall I have been very pleased with the transaction.

4 January 2024
Avesmarine Ltd logo

Reply from Avesmarine Ltd

Thank you Steve, enjoy your KP39A

Rated 5 out of 5 stars

Aves marine

Very good service Alan was very helpful, will be back again

29 December 2023
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Reply from Avesmarine Ltd

Thank you Aaron, I do appreciate your comments. I hope the fishing is good.

Rated 5 out of 5 stars

Unsurpassed customer service.

Excellent customer service and the products are good value, enjoying using my KP708A.
Aftercare is excellent, thank you Alan.

21 March 2023
Unprompted review
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Reply from Avesmarine Ltd

Thank you very much for your review, enjoy your KP708A
Alan

Rated 5 out of 5 stars

Fantastic service

Fantastic service, first rate communication and help. A1.

10 September 2023
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Reply from Avesmarine Ltd

Thank you Mark, your review is much appreciated.

Rated 5 out of 5 stars

In awe of thier aftersales service

I used to be a buyer for a large company it was my job to secure the best price, I learnt over the years that the aftersales service is just as important. I purchased a unit (plotter) from Avesmarine and exprienced a problem of my own fault , 18 months out of warrenty. Avesmarine came to my rescue immediatly, free of charge no hassle. I am humbled by thier aftersales service. .....Second to None

13 September 2023
Unprompted review
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Reply from Avesmarine Ltd

Thank you Michael, Pleased to be able to help.

Rated 5 out of 5 stars

Outstanding customer service

All of my dealings with Avesmarine have been totally positive. The service Alan provides is nothing short of outstanding and is rarely matched by other marine suppliers. I would always use Avesmarine in the future if they stock what I need.

4 September 2023
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Reply from Avesmarine Ltd

Thank you so much Antony, your review is most kind. It has been my pleasure to have assisted.

Alan

Rated 5 out of 5 stars

I had some problems with Onwa…

I had some problems with Onwa AIS-device installation and presettings. Avesmarine checked the device without delay and gave good advice for installation procedure. All worked fine, altough my boats location is in Finland. Thanks!

4 September 2023
Unprompted review
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Reply from Avesmarine Ltd

Thank you Pasi, your comment is appreciated.

Rated 5 out of 5 stars

friendly and helpfull

quick reply on order and when they found out my email was not working they called me up to give shipping details. Nice and friendly.

23 August 2023
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Reply from Avesmarine Ltd

Thank you Kees, Alan

Rated 5 out of 5 stars

Top Class service

This company is what Britain is all about the service is second to none.
They helped in every way they could.
Well done Aves Marine.

21 July 2023
Unprompted review
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Reply from Avesmarine Ltd

Thank you Steve, your comments are appreciated.
Alan

Rated 5 out of 5 stars

Very helpful and pragmatic

Very helpful over the phone with me working out what I actually needed, and explaining the pros and cons of the different options.

4 May 2023
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Reply from Avesmarine Ltd

Thank you Matt, hope your Glomex install went well.
Alan

Rated 5 out of 5 stars

Great service

Great service, really fast, would certainly recommend them.

21 April 2023
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Reply from Avesmarine Ltd

Thank you Sandra, our comment is very much appreciated.
Alan

Rated 5 out of 5 stars

The care and consideration of my needs…

The care and consideration of my needs with regards the equipment being purchased. Item arrived in good time with full instructions, am looking forward to a seamless install. Best regards Simon O’Loughlin

27 March 2023
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Reply from Avesmarine Ltd

Thank you Simon. The install docs should ensure the install goes well but any problems, however small, call me on 01357 680054. Alan

Rated 5 out of 5 stars

Always great service and advice

Always great service and advice, good deals too, why spend thousands on the top names when this will do the job at a fraction of the price, and very reliable too.

15 March 2023
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Reply from Avesmarine Ltd

Thanks Andrew, your recommendation is very welcome and appreciated. Alan

Rated 5 out of 5 stars

First Class Product & Service

A first class product, complete with excellent installation instructions and a timely and efficient service. I would highly recommend this vendor.

3 March 2023
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Reply from Avesmarine Ltd

Thank you Stuart, I'm very glad that you are pleased with your Glomex RA111AIS aerial kit.

Alan

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