AVIDLOVE Reviews 398

TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 5 out of 5 stars

1st you didn't ignore me, always answered quickly,I'd order again,very courteous and professional,keep up the good work thank you

Rated 4 out of 5 stars

Update: The company reached out and apologized for the delay in the shipping process and refunded me for the extra shipping. I really appreciate that they took it seriously and resolved the issue.... See more

Company replied

Rated 5 out of 5 stars

The website has very good pictures that details the outfits both front and back. Delivery was quicker than I expected and the material is so soft. My girlfriend was very happy. I had to return part of... See more

Rated 5 out of 5 stars

Tons of great options to choose from! Great fabric quality! I did have an issue with my own size selection. The customer service was amazing, responded very quickly, was very helpful, and didn't make... See more

Company details

  1. Lingerie shop

About AVIDLOVE

Written by the company

We shape intimates and desires fit for you. Choose your styles and choose how you want to be. Be lots of things, all at once. No judgment. No labels. No limits.

Founded in 2015, our mission is to support every woman to appreciate and adore the best part of herself – from the inside and the outside. It all begins with a great piece of lingerie and we are constantly offering a variety of lingerie for a variety of needs. We have served more than 20M clients around the world and we aim to take care everyone’s desire.

We are the epitome of muse. Wear it right the very first time and rouse the muse inside
you.We will help you find designs that dazzle and ensure that you will live life in style.

Let us embark on this magical journey together,where Design Meets Desire.

Visit our website

Contact info

4.2

Great

TrustScore 4 out of 5

398 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Worst company I ever ordered from

You not only sent the wrong item you also sent the wrong size and then said it would cost more to send it back to just reorder so I did and I will not be ordering anything from you guys ever again

12 June 2024
AVIDLOVE logo

Reply from AVIDLOVE

We are sorry that you were not satisfied with the product you received. We understand how frustrating this must be, and we deeply regret any inconvenience it has caused you.

To address your concerns, our customer service team has contacted you by Email, if you did not receive reply please check the spam folder.

Your satisfaction is our top priority, and we assure you that we will take your feedback seriously and work on improving our processes to prevent similar issues in the future.

If you have any further questions or if there is anything else we can assist you with, please don't hesitate to reach out to us. We are here to help.

Rated 4 out of 5 stars

The lingerie was too short, got refund

Update: full refund was given. We loved the outfit quality, it was just too short for my 5'11 wife. While the experience of seeing her confident and sexy in it didn't happen, Avidlove was great at refunding us. P.S. there are lots of tall women, make tall sizes. Even if you have to pay a little more for it, people will pay as your outfits look amazing.

The lingerie was too short. My wife knew immediately. So, I looked up the return policy, it said email and explain and you can exchange sizes or colors. I emailed on day 1, no one has emailed me back. We were so excited about this lingerie, but now we are looking elsewhere for lingerie for tall ladies. Why, because no one responded to me if there's a way to get tall sizes!

7 August 2024
AVIDLOVE logo

Reply from AVIDLOVE

We are sorry that you were not satisfied with the product you received. We understand how frustrating this must be, and we deeply regret any inconvenience it has caused you.

To address your concerns, our customer service team has contacted you by Email, if you did not receive reply please check the spam folder.

Your satisfaction is our top priority, and we assure you that we will take your feedback seriously and work on improving our processes to prevent similar issues in the future.

If you have any further questions or if there is anything else we can assist you with, please don't hesitate to reach out to us. We are here to help.

Rated 1 out of 5 stars

Never received this merchandise

Never received this merchandise. I ordered it for valentines and still get to receive it but would really like my money back

9 February 2024
AVIDLOVE logo

Reply from AVIDLOVE

Hi there,

We sincerely apologize for the frustration and disappointment you have experienced due to not receiving your items. We understand how important it is to receive your order promptly, and we regret that we have not met your expectations in this regard.

Please be assured that we are actively working to resolve this issue and provide you with a satisfactory resolution. If there is anything else we can do to assist you or if you have any further concerns, please do not hesitate to reach out to us. We are here to help and want to ensure that you have a positive experience with us.

Thank you for your understanding and patience. We appreciate your trust in us, and we hope to have the opportunity to serve you better in the future.

Warm regards,

Rated 5 out of 5 stars

Quality products

Web site works well and a good variety of quality, beautiful, sexy products to choose from.

6 August 2024
Unprompted review

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