Avon Park Care Home Reviews 8

TrustScore 4 out of 5

4.2

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Company details

  1. Assisted living residence

Information provided by various external sources

For over 25 years Avon Park Care Home in Southampton has been welcoming residents from all over the UK into our warm and friendly family. We maintain a homely atmosphere which supports your loved one’s privacy, happiness and security.


Contact info

4.2

Great

TrustScore 4 out of 5

8 reviews

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Rated 5 out of 5 stars

Really good care home

Time to update my review as Mum has now lived at Avon Park for nine years – and still loves it. All the residents enjoy a great quality of life, in a lovely setting, and very positive and life-affirming atmosphere. The team of carers deserve high praise for their unceasing efforts, patience and good humour. The place is kept in immaculate condition – always clean and fresh and welcoming. Residents are helped to do exactly as much as or as little as they choose. For example, Mum likes to keep pot plants on the patio, and play her piano in her room, but meanwhile group activities are going on elsewhere, for the enjoyment and entertainment of all who want to join in. Finally I should mention that the chef does a great job and the food is excellent. I’m very glad we found Avon Park!

15 August 2025
Unprompted review
Rated 5 out of 5 stars

One of the few really good care homes

My grandmother has been at Avon Park for over 2 years now. The atmosphere at Avon Park is warm and welcoming and the care is personal. As a community nurse I visit many care homes in my local area and I can tell you that many of them don't have that vibe about them. The staff are lovely, caring and friendly and really seem to know the residents. Amy the nurse manager is fantastic and really goes out of her way to provide the best care and my grandmother really respects her. The home also make a great effort with all the activities and outings and I can now follow these on their Facebook page. When I visit, I am always offered a meal (which is always delicious) and my grandmother likes to be able to eat lunch with me. Finally Alex the owner is really lovely. I have no hesitation at all in recommending Avon Park.

3 March 2020
Unprompted review
Avon Park Care Home logo

Reply from Avon Park Care Home

Dear Jane,
Thank you for taking the time to give us such a lovely review.
We genuinely enjoy caring for your Nan, she is a delight. In the coming weeks
we will be seeking more of your Nan's input and participation in our daily activities.
So hopefully she should appear more often on our face book page. You might then
like to share her activities with your mother in Australia.
Yours sincerely
Alex

Rated 5 out of 5 stars

Moving to a new home

My mother, due to circumstances beyond her control moved, with no notice, from her home at Tavistock, Devon in April 2019 where she had lived for some 40 years to enable her to be closer to her family in the Southampton/Winchester area. After looking at several homes, the decision was taken with her agreement to move to Avon Park. Now comfortably settled into her new home, she has made new friends and most importantly feels safe and cared for. The staff at Avon Park, led by a very strong and committed management team, are totally resident dedicated. I could not ask for more regarding her care and well-being.

20 February 2020
Unprompted review
Avon Park Care Home logo

Reply from Avon Park Care Home

Dear Martyn,
Thank you for review.
It is a great pleasure caring for your mother, and all our service users. We are passionate about
good care, and the home is dedicated to this cause.
Yours sincerely
Alex

Rated 5 out of 5 stars

Clean, warm and confident in the care my mother gets

My mother has been at Avon Park for three years now, having moved at 92, and after being unable to safely live alone. She never wanted to leave her house but in fact is very happy, and is glad she moved. The staff are very caring (and very patient!). There are always activities taking place. The Christmas party, to which family members are invited, is very enjoyable and demonstrates how proactive the team there are. The home is very clean, very warm and I am very confident in the care my mother receives there.

17 February 2020
Unprompted review
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Reply from Avon Park Care Home

Dear Mr Hand,
Thank you for taking the time to give us such a wonderful review.
We value feedback, and this will inspire us to continue to do our very best for your mother, and indeed all of our residents in providing them with a safe, caring, and a comfortable home.
Yours sincerely
Alex

Rated 5 out of 5 stars

Home from home

My Mum has been at Avon Park for nearly a year. It is a lovely home and always clean and tidy. She is very well looked after by all the staff including excellent activities and entertainment (which the family have also enjoyed). She has been very well fed and the staff go out of their way to cater for her individual diet. A lot of effort goes into celebrating events. My Mum has improved considerably since being there which is a credit to Amy and all the team and shows their passion for the job goes well above and beyond.
We always enjoy visiting everyone in the home as it is a refreshing cheerful environment where staff and residents are happy. This provides us as the family with reassurance our Mum is safe secure relaxed and well looked after

16 February 2020
Unprompted review
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Reply from Avon Park Care Home

Dear Sharon,
Thank you for your excellent review.
Feedback is always important to us. We will continue to do our utmost for your mother and all our service users.
Kind regards
Alex

Rated 4 out of 5 stars

My father has lived at Avon Park for…

My father has lived at Avon Park for over two years and he’s very happy there. The staff are lovely and it’s very reassuring that he’s in safe hands. The only thing dad has mentioned to me is that there aren’t many activities during the day, but given he sleeps most of the afternoon I’m not entirely sure he’d attend them!

15 February 2020
Unprompted review
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Reply from Avon Park Care Home

Thank you for your review Di. Feedback is always important to us and we appreciate people taking the time to share their views. We do have activities every day, many of which are posted on our Facebook page and which are provided by our Activities Co-ordinator and team of volunteers. We will be seeking Dad's views and feedback again though to ensure that there is plenty of choice to suit his needs.
Kind regards
Alex

Rated 5 out of 5 stars

Review Avon Park

My mum has been a resident in Avon Park for nearly 2 years and she has received excellent care
Staff are friendly and competent striving to do their best for each individual
The management team is dedicated to the effective running of the home and we feel mum is safe and well looked after both physically and emotionally - thank you all

15 February 2020
Unprompted review
Avon Park Care Home logo

Reply from Avon Park Care Home

Thank you Gill. It's a genuine pleasure caring for your mother and all of our service users. We do appreciate all reviews and feedback.
Kind regards
Alex

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