AV Xpert Reviews 

116
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The team were professional and polite. They provided a seamless service and any glitches were sorted out without fuss.

Company replied

Rated 5 out of 5 stars

Very short notice request for a compact speaker to play music outside onto patio for a family party, and also a water effect lighting unit. As usual excellent advice received and speaker was perfect f... See more

Company replied

Rated 5 out of 5 stars

We hired AV Xpert to provide AV support at our wedding. They provided excellent service from start to finish and we would highly recommend them to anyone planning an event. Lucija, Daisy and... See more

Company replied

Rated 5 out of 5 stars

As a technophobe needing music & PA for my 70th birthday party, the team were brilliant from my initial phone call with the delightful Rosie (so reassuring) to the follow up after the event. The kit g... See more

Company replied

Company details

  1. Audio-visual equipment supplier

Written by the company

AV Xpert is an experienced audio-visual equipment installation and hire specialist working with customers throughout Cambridgeshire, East Anglia, London, the South East and nationwide on large projects. We are trusted commercial audio-visual system designers and installers, with specialist knowledge in commercial PA systems, boardroom AV equipment and video conferencing systems. We provide equipment rental and event production for private and corporate customers, offering sound systems, video conferencing equipment, creative lighting, DJ equipment, visual effects, party and wedding lighting etc. Call us on 01223 755944 or 01480 587556 to speak to us about your event or other AV requirements.


Contact info

4.9

Excellent

TrustScore 5 out of 5

116 reviews

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4.9

All reviews

(116)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Smooth and great service -Focusrite 18i20 hire

I hired a Focusrite 18i20. Communication with the AV Xpert team was quick and easy, answering the questions I had. The price was good and everything arrived on time. I will use them again for my audio hiring needs.
Many thanks AV Xpert

14 August 2023
Unprompted review
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Reply from AV Xpert

Dear Chris, Thank you for leaving us your review! I am pleased to hear you were happy with pricing and our communication. It was lovely to work with you and we look forward to seeing you again!

Rated 5 out of 5 stars

Great last minute help

Helpful, quick and friendly

5 August 2023
Unprompted review
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Reply from AV Xpert

Dear Rosie, Thank you for your review! We are pleased to hear you were happy with our service. We enjoyed working with you and we hope to see you again.

Rated 5 out of 5 stars

We couldn’t fault the service!

So efficient nothing was too much to ask and when we needed leads last minute they were immediately sorted.
Everything came with clear set up instructions what more could we ask for?!

22 July 2023
Unprompted review
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Reply from AV Xpert

Dear Beverley, Thank you for leaving us this lovely review. It is great to hear you were happy with our service! And we were happy to help :) We look forward to hearing from you in the future.

Rated 5 out of 5 stars

Great service from the team with advice…

Great service from the team with advice and guidance on what to rent and guidance on how to use. Great kit. Made the party.

14 July 2023
Unprompted review
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Reply from AV Xpert

Thank you Nick, for leaving us this lovely review. It is great to hear you were happy with our equipment, service and recommendations! I am glad it made the party!
We enjoyed working with you and hope to see you agian soon!

Rated 5 out of 5 stars

AV Xpert are a 5 star company! Amazing!

My experience with AV Xpert could not have gone any better. The staff at AV Xpert are extremely polite and helpful. The equipment was perfect and I had lots of time to pick up and return. Highly recommend this brilliant company!

26 June 2023
Unprompted review
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Reply from AV Xpert

Thank you TJ Townend, for leaving us this lovely review! It is great to hear you are happy with our customer service and our equipment! We enjoyed working with you and we hope to see you again soon!

Rated 5 out of 5 stars

Great product, exactly as required and impeccable service

I hired the JBL EON ONE PRO portable PA system and microphone package for my wedding and the experience was amazing! Communication was exemplary from consultation, to quote sign off to pickup and use. When we needed a little help we were able to phone them and get a resolution immediately (user error of course!)

I have no hesitation in recommending AV Xpert and will certainly be using them again if the opportunity arises.

1 July 2023
Unprompted review
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Reply from AV Xpert

Dear T Harper, Thank you for leaving us this lovely review. It is great to hear you were happy with our service, our team and equipment. It was a pleasure working with you and I am pleased you had an amazing experience working with us! We look forward to hearing from you in the future.

Rated 5 out of 5 stars

Very dependable

Very dependable, excellent customer support as well as a brilliant team of technicians to set the equipment up! Were also great on advising us on what to use!

24 June 2023
Unprompted review
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Reply from AV Xpert

Dear MCR, Thank you for leaving us this lovely review. It is great to hear you were happy with our service and recommenations!
We enjoyed working with you and hope to see you agian soon!

Rated 5 out of 5 stars

Couldn’t ask for more

Excellent service and high quality equipment as well as very good value!

9 June 2023
Unprompted review
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Reply from AV Xpert

Dear Anonymous, thank you for leaving us this review. It is wondergul to hear you were happy with our services and equipment. We hope to see you again soon!

Rated 5 out of 5 stars

Hiring a sound system

Excellent customer service

29 April 2023
Unprompted review
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Reply from AV Xpert

Thank Shahid, for leaving as a review! We are happy that you were pleased with our customer servicet! We hope to see you again soon!

Rated 5 out of 5 stars

Excellent Service All Round

Great customer service, honest, reliable, friendly, low cost, great product!

4 March 2023
Unprompted review
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Reply from AV Xpert

Thank you Lee, for leaving us this lovely review! It is great to hear you are happy with our customer service and our products! We enjoyed working with you and we hope to see you again soon!

Rated 5 out of 5 stars

Great communication all around

Great communication all around, would recommend.

18 February 2023
Unprompted review
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Reply from AV Xpert

Dear Dan, Thank you for your review! We are pleased to hear you were happy with our communication. We enjoyed working with you and we hope to see you again soon.

Rated 5 out of 5 stars

Excellent company

Excellent company, brilliant communication throughout and the equipment I hired was set up perfectly - with extra cables provided too that I wasn't expecting. Highly recommended.

23 February 2022
Unprompted review
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Reply from AV Xpert

Thank you, Martin, for leaving us this review. It is great to hear you were happy with our services and I am glad that the additonal cabling included with your order was useful. We hope to see you again soon!

Rated 5 out of 5 stars

King's College Carol Service.

Nick and the AVXpert Team recently worked with us to provide audiovisual equipment for the King's College Carol Service for Primary and Secondary Schools. From our first correspondence Nick and his colleagues were very professional working with us to create a package that suited the needs of our large scale event. During the Service itself the team operated the cameras allowing the school children attending the Service, seated in the Ante-Chapel, to continually see the wonderful performance by the Choir in the other end of the Chapel. We were very pleased with the service we received and look forward to building a continued partnership with AVXpert. - Cambridgeshire Music

6 December 2022
Unprompted review
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Reply from AV Xpert

Dear Cambridgeshire Music team, Thank you for leaving us this lovely review. It is great to hear you were happy with our service and our team. It was a great pleasure working with you and being part of this prestigious event! We look forward to assisitng you with your future projects.

Rated 5 out of 5 stars

Ideal end to end.

Ideal end to end.

My request and help from AV Xpert was faultless.

I covered off what sort of party we were having, and they advised on the equipment to have.

I picked it up as planned and all worked as expected.

I can highly recommend using Av Xpert for any Party equipment hire.

Thanks for the equipment and making the party special for the birthday boy.

Thanks
Neil

25 November 2022
Unprompted review
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Reply from AV Xpert

Dear Neil, thank you for leaving us this lovely review. We are glad to hear you are happy with our equipment and service. We enjoyed working with you and we hope to see you again!

Rated 5 out of 5 stars

Party Lighting

Needed lighting for daughters birthday party and sought advice from AV. Their recommendations were perfect for the occasion and easy to set-up. The lighting effects gave a very professional appearance. The service was excellent and plan to use AV again next Summer for a future event.

26 November 2022
Unprompted review
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Reply from AV Xpert

Dear John, Thank you for leaving us this lovely review. It is great to hear you were happy with our recommenations and service!
We enjoyed working with you and we are excited to see you again next Summer!

Rated 5 out of 5 stars

Excellent

Excellent communication. Quick, easy, and friendly delivery/set up and collection. Equipment worked perfectly.

24 November 2022
Unprompted review
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Reply from AV Xpert

Thank you, Hannah, for leaving us a review. It is great to hear you were happy with our equipment and service. We enjoyed working with you and we hope to see you soon!

Rated 5 out of 5 stars

Review

AV Xpert were recommended to us by Land Family Business from their recent Conference. From the initial discussions and booking we have found them to be extremely efficient and helpful and experienced. On the set up day prior to our event we encountered a few issues and challenges with the venue but the technicians on site were extremely professional and made sure all equipment was working before they left the site. We can't thank AV Xpert enough for all their help and we will definitely be using them for future events we hold and will definitely recommend them going forward.

21 November 2022
Unprompted review
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Reply from AV Xpert

Dear Vanessa, Thank you for leaving us this lovely review. It is great to hear you are happy with our service and our team. It was a great pleasure to be part of your event an we look forward to working with you on your future projects.

Rated 4 out of 5 stars

A positive experience

We worked with AV Xpert to livestream, record, and generally facilitate AV setup for a quartet of live events in September 2022. Communications including about the nature of the services required were generally efficient. The team on site were patient and understanding with our event participants and respectful of those who preferred to stay off camera. The quality of service was exactly as needed and those participating remotely (as audience and/or speakers) were very positive in their feedback to us. The resulting videos are a great asset to us, as a memento of the event and to share content with those who could not join us at the time.

5 September 2022
Unprompted review
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Reply from AV Xpert

Thank you IC Hine, for leaving us this review! We are glad to hear you had positive experience with us as well as remote participants at your event. We enjoyed working with you and hope to see you again soon.

Rated 5 out of 5 stars

Exceptional customer service

From the first email about the dry hire of a very large screen, sound set up and video recording equipment for our wedding, AV Xpert's customer service was second to none.

The team went the extra mile to make sure we were looked after in every way. This continued all the way up to our wedding day and out the other side.

Katie and Lucija are both so friendly and accommodating, with incredible advice if you have limited AV experience. The engineering team were positive, helpful and courteous in their set up and the team went above and beyond to make sure our footage was the best quality it could be.

Thank you to everyone at AV Xpert for a fabulous experience.

27 August 2022
Unprompted review
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Reply from AV Xpert

Dear Mrs MS, thank you for leaving us this lovely review. It is great to hear you are happy with our service and our team. It was a pleasure to be part of your wedding an we hope to see you again with your future celebrations!

Rated 5 out of 5 stars

Very professional job.

Quotations arrive onetime.
Crew arrive onetime and finish assembling equipment onetime as advised.

Collection onetime with very tidy work

1 October 2022
Unprompted review
AV Xpert logo

Reply from AV Xpert

Thank you Mr Chowdhury, for leaving us review! It is great to hear the job was carried out as expected!
We enjoyed working with you and we hope to see you next time!

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