I inquired about a custom order and a representative reached out to me the same day with some product suggestions. I was able to select an award within my price range and was provided with a proof rev... See more
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Review summary
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Reviews shaping this summary
Our company has used Awards.com for about 8 months and their glass service awards we use to recognize our milestone employees are a good quality and attractive product. I like working with the team at... See more
I LOVE working with Awards.com! Melissa, our account manager, reached out to ask if we needed to order awards again this year. From sending her our order details, proofing, and delivery, the entire ti... See more
We were thrilled with the whole process. It was for a Retirement of 26 Years and was Perfect!! Ordering was easy, getting a work up of our order and a final look before going to production. Cust... See more
Company details
About Awards.com
Written by the company
Awards.com is a distinguished provider of custom awards, known for their extensive array of elegant recognition awards. They specialize in crafting bespoke crystal awards, which serve as timeless tokens of appreciation, and glass awards that combine contemporary design with classic elegance. Their catalog also features a variety of plaque awards, from traditional to modern, perfect for honoring any achievement. For commemorating steadfast commitment, their service awards for employees are tailored to celebrate milestones and contributions. In addition, Awards.com offers an impressive selection of acrylic awards, prized for their durability and clear, glass-like appearance. Every piece from Awards.com is meticulously designed to convey a message of excellence and is an outstanding way to acknowledge the hard work and dedication of individuals and teams alike.
FREE Shipping*
Written by the company
- on orders over $500 within the US & Canada*
- FREE UPS Ground Shipping on minimum merchandise purchase of $500 to one Contiguous US and Canada (excluding Yukon, Northwest Territories, and Nunavut) shipping address. Limited to US & Canadian orders. Other exclusions may apply. See site fore details.
100% Satisfaction Guarantee
+ Lowest Price Guarantee
100% Satisfaction GUARANTEE
We guarantee that the products you received are as advertised and manufactured at the highest quality and delivered at our lowest advertised price. If you are not 100% satisfied with your Awards.com purchase within 30 days of receipt, we will exchange your item or refund your money. We'll do whatever it takes to make it right!
Contact info
6421 Congress Ave Ste 206, 33487, Boca Raton, United States
- 1-800-429-2737
- contactus@awards.com
- awards.com
4.7
Excellent
1k reviews
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From Start to Finish
From Start to Finish - superb customer service and product quality!
20 April 2026
Reliable and professional service!
16 April 2026
It was our first time using this…
It was our first time using this company and the service was exceptional. Communication was on point and the final product was exactly what we were looking for. Highly recommend.
14 April 2026
Wonderful customer service
I LOVE working with Awards.com! Melissa, our account manager, reached out to ask if we needed to order awards again this year. From sending her our order details, proofing, and delivery, the entire timeline was less than 2 weeks. The awards arrive in excellent packaging, and we are always satisfied with the quality.
14 April 2026
Elle Antoine was a pleasure to work…
Elle Antoine was a pleasure to work with and the design team did a great job in a limited amount of time
13 April 2026
Quick and easy online ordering
Quick and easy online ordering. Fast turn around times with good communication using online chat customer service.
13 April 2026
Best Awards Ever!
Our organizations first time order with Awards.com and it was flawless, we ordered 3 different crystal awards for different levels and each one was perfect. Quality even exceeded our expectations. We will be ordering from them every year!
13 April 2026
EXCEPTIONAL PRODUCT AND COMMUNICATION
13 April 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I asked for the same award as the…
I asked for the same award as the previous year. The ones I received are 70% smaller.
Awards.com just tried to convince me I asked for the smaller size. Which I didn’t. Would change to 0 stars if I could.
9 April 2026
Reply from Awards.com
After reviewing the order and prior communications, you specifically requested item AWD2851-H-L (2.5” x 3”), whereas your previous order was for the larger 4” x 6” version (AWD2854-H-L). While both are part of the same product line, they are different sizes and priced accordingly.
We’re always happy to help ensure repeat orders match exactly, but we do rely on the item details provided at the time of order, as needs can change year to year. That said, we’re sorry for the disappointment.
If you’d like, we’re happy to assist with a discounted reorder in the larger size.
Update to edited review: No one was trying to “convince” you of anything. As part of our standard process, we reviewed the order details to understand what happened and prevent future issues. That review included your email directing our team to order the smaller size, along with the corresponding SKU.
We understand that mistakes can happen, and we’re happy to help by offering a discounted replacement in the larger size to make this right.
Absolutely Not...
The product I received is absolutely not like the design files I emailed. Not to mention there's no top etching at all. The complete design was sent through repeated email communications. Total failure. When this is rectified, it will be my pleasure to update this review with positive comments. I need this corrected immediately please. Thank you.
6 April 2026
Reply from Awards.com
Thank you, Antonio, for your feedback. We’re sorry to hear you’re unhappy with the final product.
Your order was produced based on the artwork provided and the approval process followed. If there was any misalignment in expectations, we’re happy to work with you on a resolution. Our team can offer a discounted redo to ensure the final product meets your needs.
Please reach out to our customer service team so we can review the details and assist you further.
Rock Stars!
Rock Stars!! You are the best! Thanks for a great recognition product for my staff!
7 April 2026
Great service and excellent product!
7 April 2026
Timely and happy with my plaque!
6 April 2026
Quick replies and great communication
Quick replies and great communication. Accurate and timely changes and updates to proofs. Beautiful awards.
6 April 2026
The support from Megan was awesome
The support from Megan was awesome. Things came quickly and correctly.
The awards were beautiful that we ordered. People loved them at the conference.
6 April 2026
Staff very helpful and patient finding my Ccount and setting up my Ward
Staff very helpful and patient. I I could actually talk to a human being.
19 March 2026
Gorgeous & proof process was easy!
Incredible quality- proof process was seamless, prices are expensive but worth it/reasonable for how nicely everything is done!
2 April 2026
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