Australian Wholesale Oils (AWO) Reviews 

2,792
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, reviewers overwhelmingly had a great experience with this company. Buyers consistently mention that the ordering process is simple, websites are easy to navigate, and customer orders arrive promptly at their destinations. People frequently discuss the exceptional quality of the natural oils, noting that they are beautifully packaged and presented. Shoppers also express deep satisfaction with the helpful customer support and the wonderful variety of available items. Some reviewers were not happy with product issues, noting unusual oil smells, defective bottle lids, and missing aromas. Other customers experienced significant difficulties with tightly sealed containers and disappointment when trying to extract the contents.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the high standards, great... See more

Delivery service

Reviewers express great satisfaction with the delivery service, frequently highlighting fast, accurate, and... See more

Quality

Clients share positive opinions on quality, consistently highlighting the superb standards and reliable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered 5kg shea butter (to be send from the Eastern states of Australia to Perth) and it arrived in a week. That impressed me because if you order from the other side of the country it usually ta... See more

Rated 5 out of 5 stars

I have been buying my oils from AWO for many years; the products and service are incredible. I highly recommend all of the products. I'm a loyal customer, would not buy anywhere else. And of course,... See more

Rated 5 out of 5 stars

AWO has the particular (unusual) oil we were needing and shipped it without delay. The product is both high quality and beautiful and we are very happy to have discovered this company. Many thanks.

Rated 5 out of 5 stars

Firstly, all about supporting Australian Businesses owned and manufactured in Australia.🇦🇺 I only trust buying pure 100% organic oils from AWO. I have tried many in the distant past. AWOs :... See more


Company details

  1. Aromatherapy Supply Shop

Written by the company

Australian Wholesale Oils Pty Ltd (AWO) is your friendly and helpful supplier for all your aromatherapy and natural DIY ingredients. Our aim is provide an exceptional customer experience by providing quality products, helpful education and a wide product range. So why not ditch your overpriced, internationally owned supplier who treat you like a number, rather than a partner - and give our Aussie owned and run business a go.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(2,792)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always happy with the quality and price…

Always happy with the quality and price of oils from Australian Wholesale Oils. Having the option of organic oils is a bonus. It's also refreshing to receive a useful thank you gift instead of the sweets that so many other companies mindlessly hand out. Thank you AWO. Buying from you is a pleasure.

16 May 2023
Rated 4 out of 5 stars

I love the products

I love the products, unfortunately my mandarin essential oil was leaking when it arrived though. I also found when I ordered the cap stickers, there was not a Vanilla one. I also find that you only get 1 free gift when spending over twice the $75 amount.

16 April 2023
Rated 5 out of 5 stars

Great company and trustworthy.

The products are great quality and price is good too. The oils arrive in a lovely tube to protect them from damage as well as being well packed.
The delivery was reasonably quick and the whole process of purchasing from this company was smooth and trouble free.
Love this company!

5 May 2023
Unprompted review
Rated 5 out of 5 stars

Five-star service

High-quality essential oils. Fast delivery. Excellent service.
Very happy with provided services! I would strongly recommend Australian Wholesale Oils (AWO) to my friends and anyone who needs their services.

2 May 2023

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