Axia investments Reviews 91

TrustScore 1.5 out of 5

1.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

I had a terrible experience with them. They let me make deposits but withdrawals never come through. I eventually got assistance in retrieving my funds they stole, it's important to seek help (carillo... See more

Company replied

Rated 1 out of 5 stars

Atención Estafa Total AXIA TRADING es una estafa y no solo son estafadores si no que un tal Federico es un grosero que me trato super mal aparte de quedarse con mi dinero.... ESTAFADOR FEDERICO,... See more

Company replied

Rated 1 out of 5 stars

This platform pretends to be based in Uruguay, but that's not true. I requested a withdrawal and they haven't returned my money. I’ve sent multiple emails, and I'm still waiting for a response. M... See more

Company replied

Rated 1 out of 5 stars

Dear sir/madam Axia license is fake license & Seychelle FSA does not have authority to give license in trading & forex. You can return to authorized members by writting iosco members in goog... See more

Company replied

Company details

  1. Finance broker

Written by the company

One platform for an astonishing financial future Challenge the markets and achieve your investment goals on an award-winning platform!


Contact info

1.4

Bad

TrustScore 1.5 out of 5

91 reviews

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Replied to 75% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

I had a terrible experience with them

I had a terrible experience with them. They let me make deposits but withdrawals never come through. I eventually got assistance in retrieving my funds they stole, it's important to seek help (carillon financial) if you are in the same situation.

14 March 2026
Unprompted review
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Reply from Axia investments

FAKE REVIEW!!!

Rated 1 out of 5 stars

if available less than 1 star i will…

if available less than 1 star i will give it them.
dont trust them and stay away
its just auto reply everyone knows that you will do nothing
you took my money and didnot allow me to take my profit without any reason.
and after that you legal department called me and informed that you lost your money and that is not true.

already i have contacted you directly and you did nothing except told me you lost your money in the market and that is not true my money was in my account and i tried to withdraw it from the available balance and you cancelled after few days you closed my account and your legal advisor told me yu cant do anything even if you go to the legal action.

update review:
still i didn't get proper solution from AXIA only they offer me to refund 942$ from the wallet value more than 30,000 $ and they ask me to remove all bad reviwes online amount i did not loos in the tradrs amount was available in my account and simply they said you lost it in trades which is not true.

All my information is with you, but this is my account number with you: 5220015, as per your request.

Please note that I am not trying to tarnish the company's reputation. I am simply stating facts that you prefer not to discuss publicly because they are unacceptable and show a complete lack of respect for the customer, business principles, and integrity.

Initially, I accepted the offer to return $942, as I was forced to do so and there was no other fair solution. However, after reviewing the terms, which stipulate the removal of all negative comments, I rejected this condition because its purpose is unethical.

Please cease your threatening tone, which you use as if you have a right to demand something you don't. There is no signed agreement between us imposing fines for not trading or withdrawing funds from the wallet due to unacceptable conditions and false statements from the account manager, whose claims have proven inaccurate. When I consulted your legal representative, he simply stated that the account manager had left and that they were unaware of any agreement between us. It is assumed that... Go back to your recorded calls and take responsibility for the words of the employee who manages the account if you want to show good faith and not manipulate the words.
Send feedback

I think it's quite clear how much negative feedback there is from customers about your service, and I don't need to add anything more. You talk about work ethics and integrity, but unfortunately, you don't practice them. The solutions you offer are simplistic and merely a pathetic attempt to save face.

14 October 2025
Unprompted review
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Reply from Axia investments

Hi Khaled,

Let’s just be clear on a few points:
1. We NEVER threatened you
2. When you trade with 90% of company money, you can’t expect to get 100% of the profits.
3. You came here looking for a solution and we gave you one. You were never forced to take it.

This offer was made in good faith, and you agree to it immediately. You only retracted when you realized you would not be able to slander our name anymore, which only shows your own lack of good faith and integrity.
Believe it or not, we do have the right to ask you not to talk badly about us, you may think it’s not fair, we just think it’s common sense.
You, on the other hand, made it very clear that it is your intention to keep tarnishing our reputation, and for someone who claims to be so concerned about ethics, that is anything but ethical behavior on your part.
As for your claim that there is not signed agreement between us, know that by checking the mandatory box when you registered for your account, you explicitly accepted the client agreement which is an actual legally binding contract. It is your responsibility to understand it or see clarification if you don’t. With all due respect “I didn’t know” is not a valid line of defense.

This will be our last response on this platform; we are not interested in engaging in unproductive conversations. For the record, we have nothing to hide, and we have discussed everything publicly with you, but this has become an extremely inefficient interaction, and you seem more interested in writing bad reviews than actually reach a conclusion in this matter.

-----
Hi Khaled,

As you were already informed by email, you traded for 2 months with 4,000$ of credits and 500$ of your own money, meaning that almost 90% of the total trading capital was made of company issued credits.

At the end of the credit period, we concluded that you did not complete any of the requirements and the profits you generated were not yours to keep.

Your account was inactive for 4 months and we were within our rights to charge inactivity fees and were not obligated to refund them to you. Despite this, we are willing not only to refund the fees but also the profits you generated, *even though you did not complete the volume*.

You accepted this offer immediately, and it seems very opportunistic to now act like it wasn’t fair, only after you realize that you would have to stop slandering our name.
You cannot expect us to give you money that we are within our rights to keep when you clearly intend to continue talking badly about us!

Our offer stands at 942$. If you want to receive this money, you need to sign the agreement and abide by all its clauses, if you do not want to receive this money, please confirm that you are rejecting this offer and we will take it off the table, but you can’t say we did not try to resolve this fairly.

-----
Hi Khaled, we could go on and on updating each other's reply but that doesn't advance the matter in anyway.
Again, we are unable to identify your account by your name on this review, and you have not provided any information, so we do not know if and when you reached out or what happened.
If you do not want to email us directly, at least give us your trading account number so we can try to locate you in our systems and communicate directly.

this is not an auto reply.
We genuinely would like to check your case and assist you to the best of our ability, but we cannot do that without your cooperation as we are unable to find your account without your registration information. If you do want us to look into the issue, we kindly ask that you contact us directly with your information.

We appreciate your feedback, and we are sorry to hear about your experience. Please contact us at support@axiainvestments.com, and we’ll do our best to assist you.

Rated 1 out of 5 stars

Que pesadilla

Your response reveals the kind of company and people you are. According to your theory, I should have waited until things went badly for my parents before joining? How ridiculous! We joined at the same time, trusting that you were a reputable company that looked after your clients' resources. The way the market works is one thing, but having a serious and professional company that safeguards clients' resources by conducting risk analyses, profiling clients, mitigating risks, and not investing in dubious projects is another. We were pressured in a coercive manner, regardless of the delicate health circumstances my father and I were experiencing. We also have everything documented. I know you have more money; without me, you won't lose any more. Everything you do will be useless. You don't set the conditions here; I (Federico) do. This type of transaction is also registered here by clients such as: Maria Alejandra Aranda (PY), Edwin H (CO), Gabriela J Dalin Vargas Martinez, Rafael Miranda (PY), Veronica Esteban, Hugo Ortiz, Orlando Arias (CO), just to name a few. Regarding the alleged transfer of money from Brazil to Colombia, who is responsible for monitoring this? The client or the AML teams of reputable banks or financial institutions? They cannot operate in Brazil and are registered with the CVM. They are not regulated in the United States or by other reputable agencies where legitimate companies providing this service are located. This was suggested by Federico himself, and it was useless because we lost everything. What a shame to have fallen into the hands of these psychopathic bandits.

14 January 2026
Unprompted review
Rated 1 out of 5 stars

The Worst experience i have ever had

The Worst experience i have ever had, easy to deposit but they extremely hard to withdraw, it has been 2 months and they are rejecting my withdrawal request.
Scammers and Liars

10 October 2025
Unprompted review
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Reply from Axia investments

Hello Abdullah, we appreciate your feedback however we are unable to locate an account in your name. Please contact us directly at support@axiainvestments.com, and we’ll do our best to assist you.

Rated 1 out of 5 stars

Scammer

Bad recommendations
Scammer
I'm just lost 58000$ without any refund on my account because the account manager is not realable and there's no honesty.

A lot of open trades were in my account and went to loose all the funds

12 October 2025
Unprompted review
Rated 1 out of 5 stars

AXIA is FRAUD and SCAM

AXIA is FRAUD and SCAM. stay away from it.
AXIA is the worst platform you can think of, it is ultimately scam and fake trading platform. They simply trick people to steal their money.
Send me all you questions on private and will explain you how AXIA is a significant fraud.
I will not stop exposing this AXIA and show their fraudiness on innocent people.

1 February 2025
Unprompted review
Rated 1 out of 5 stars

These people are 100% fake and…

These people are 100% fake and continuosly calling from different numbers to get you frusctrated...they are big scam....dont inverst single dollar with them..

6 August 2025
Unprompted review
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Reply from Axia investments

Hi Jimmy.
You opened your trading account over 3.5 years ago, your last deposit was made about 2 years ago and no trading activity took place since then. Submitting a complaint concerning trades that occurred 2 years ago falls well outside a reasonable timeframe.

Rated 1 out of 5 stars

Return back my money

Today is Wednesday 27th August 2025

Still Waiting for your threats and promises Dear Axia scammer

In reality you just creative on lies ,nothing else.

You are the one that control all of your platform & know even victims passwords.The positions that you opened appear & disappear like the second position "oil position" ,that your scam manager opened for me.

I can easly open fake platform by java or even frontpage in previous & clone from real platform & seize victim's money,llike what did you do.

You are the one that force us to send all what we have & reached with you to push us to borrow from bank & sell our cars & houses under fake promises & shouts as what I had when (the first scam manager finished his first duties & kept me sent $24000 then other scammers called me & asked to sell my car & send the money but I refused ,last scammer who give him self the name of Nasseb & with each call he change his job ,asked me to take a loan from the bank & send it,he promised to return some lost positions also!!!) & even if we do that you also open fake loose positions at the end.

Dear scammer in Axia

Kindly return my money back

I sent for you proofs showing that you are the one that control your platfornm by your selves

The margin was 183.7% & I got continuous messages from your platform saying that the margin was low send money or stop the position that has most losses(I directly sent an email to your scam manager at that time asking about this matter,his reply was don't worry don't worry**I sent for you this email right?),If your platform synchronized with meta5 as you said then it is impossible to get this massage with 183.7%..stop cheating people & return their money back to them.

By the way I grouped of your subscriber around the world )specially in the case the ones available in Gulf (All of them from un-experience people & don't know anything in trading,(all of them also have the margin story with you & you continuously asking them to add money ,it reaches with you to ask them to take bank loan &sell their car to send money to your fake platform. Even thought,there is no even one real winner with you(except the fake winner tgat mentioned their names in advertisements & in your fake platform.Just open instagram comment facilities which you blocks &vyou will see a lot of victims asking to return their money back.

Return my money back ..I need it

Dear Axia scammer,you know full well your responsible employee threatened to kill me twice in a row unlessstop spreading your manipulation on your platform ..You repeat the margin story with all of your victims around the world.

My question for you is that ,what you will gain if you seize my money while I recorded what happend in your platform & noticed that you are the one that control it(I already sent email at that time asking your staff about this issue & couldn't answer me.Now it is more than two years trying to return back my full money because I got proofs but you sent a settlement to return little ,when I refused those settlements your staff began to call me from different unregistered phone numbers & threatened me two times.I am not your enemy & all what do I want is to return my money back because I sent for you proofs showing that you control every thing in your platform..More than that ,we already visited the location that you mentioned it in both Cyprus & Seychelle/Mahe & didn't find you there.

Waiting your fake legal team impatiently ,I already prepare every thing & you know how many times did I ask you about your real address if you don't want to return my money back but in return you copy paste address from internet to me ,don't only write fake words to keep people trust you,stay for the end.You tried with me with different methods & you know all of those failed with me ,since I have the right I will not stop "never ever".You depend on stealin people's money from different areas ,so that no body will know but we solve this today & know your criteria to steal money,I already send for you proofs,as will as Seychelle FSA showing that you control your platform by your selves with no reaction at all.After a lot of proofs you tried with me to return $5000 ,then expanded it to 15 % then 20 %. ,it reaches now to 35%(in the same time you continue your activities with other people & stole their money) & threatened to kill me if I don't stop my reaction two times ..As I told you before (the only way to stop me is to return back my money ,because I have so many proofs showing that you controlled your platform by your selves & you use different fake methods to hunt victims.

21 July 2024
Unprompted review
Rated 1 out of 5 stars

Stay Away from Samarttool Trading

Stay Away from Samarttool Trading – A Manipulative and Unethical Company

My experience with Samarttool Trading has been an absolute nightmare. This company is nothing more than a scam disguised as a trading platform. Their so-called “Account Manager” manipulated me from day one, constantly advising me to open buy/sell positions that clearly had no strategic or financial logic. The only goal was to pressure me into depositing more and more money, promising recovery and high returns.

Every recommendation turned out to be disastrous, even when I had chance to withy
Obey they delayed it till my balance getting in risk ! and it became painfully clear that they had no interest in my success – only in draining my account. I ended up losing a huge amount of money, all because I trusted their misleading guidance. There was no transparency, no accountability, and definitely no integrity.

Avoid Samarttool Trading at all costs. If you value your money and peace of mind, do not fall into the same trap I did. This company should be investigated for predatory practices and financial manipulation.

30 June 2025
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Reply from Axia investments

Hello Samer
We are absolutely unable to find a registration in your name so we cannot verify your claims. If you wish to bring your claims to us directly, please email us with your registered email address.
Thank you

Rated 1 out of 5 stars

Reply #1

Reply# 2 I was sending the report to trustpilot site so there's a witness. If I send it to you, it's easy for you to lie and stall.

I didn't write that I sent the money from my friend's bank card. I mentioned that I asked my friend to lend me some money, and then I sent the money from my own card, not my father's as you mentioned.
Also,when your account manager asked me to bring clients & in return I will get bonuses,one of my friends that I asked him to subscribe in your fake platform informed me that you are scammer & supplied me with a lot of your victims contact numbers located in my country ,afterthat I checked the availability of your victims outside Oman & I was surprised of that they are a lot & all of them faced Same story with you (you informed them that they will get profits & account manager when they just send $500 then informed them by this amount they will not be able to get account manager ( they must send at least $50,000),some of them already sent this amount using different ways selling their cars & taking bank loans but you asked them to send more & more till the end.

You said that the minimum amount to send is $470, and now you're admitting that I sent $150 and then $350 at intervals. This in itself contradicts your statement

21 May 2025
Unprompted review
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Reply from Axia investments

Hello,

We believe we have finally identified your account and would like to clarify a few important points.

To begin with, you opened your account in April 2024, over a year ago. It's unclear why it took so long for you to raise these concerns, especially if, as you claim, you have "so much evidence".

Let’s review the facts:

1. There is no such thing as being “kicked out” of the platform. At no point was your account access blocked or restricted by us.
2. The minimum required deposit to activate a trading account is $470. You made two deposits: $150 in June 2024 and $350 in July 2024, totaling $500.
3. From that amount, you withdrew a total of $378.85, and a $30 standard withdrawal fee was applied.
The funds were returned in 2 separate transactions, corresponding to your 2 deposits, and each was sent back to the original card used—registered in your father’s name, who you now all of a sudden describe as “a friend.”

Additionally, you claimed we offered to "solve your issue if you stopped sending comments." Despite the fact that there is no evidence of such a claim, It seems we held our end of this supposed agreement, you clearly have not.

When making serious accusations, accuracy is essential. Unfortunately, many of the claims you've made do not align with our records.

Furthermore, please note that Trustpilot operates as a neutral platform and does not intervene in individual disputes. Submitting 13 pages of documentation has no impact on the situation.

Rated 1 out of 5 stars

One way only to return your money if it was little

The only one way to return back your money from this scammer if it is little is to "illusion them that you need your money & in return you will take a loan & send it for them" و this is what happen with me.
I sent for this scammer $500 & they opened win position which I earn from it $20 & asked me to add $5000 so that I can earn more from oil & gold positions …When my husband knew, he searched & asked about them every where,then he informed me that they are scammer & asked to withdraw my money including the profits .. I tried to withdraw my money by different ways but couldn’t.Then , the account manager called me & tried with me to open position but I refused, It reached with me to the point of that they he shouted to me. I informed him after that my husband doubts & informed me that if they returned back my money, he will send a loan for them . After many failed attempts from the fake account manager , I was able to recover my money as "wire transfer!!!", excluding the profits. I received only the money that I sent with little deduction. They began calling 3 to 4 times daily from different Cyprus & even Saudi phone numbers to send the loan that I talked about but I did not answer their calls. Then the account manager began to send for me WhatsApp messages asking to send the loan ,he informed me as before about gold ,oil price & I will gain a lot of profits if I sent the loan, I sent a lot of Painful facts for many victims that my husband compiled and gathered from many victims. After that this account manager ran away for several days & returned again, asking to send money again . After he despaired, he gave this duty to someone else, but I refused to send anything. They called me from time to time till now, but I didn’t answer their call.

30 September 2024
Unprompted review
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Reply from Axia investments

Hi Nahed,
Are you genuinely complaining about having deposited funds, opened a trade that generated a profit and successfully withdrawn both your initial deposit and your earnings within just a few days?

If we understand correctly, you took the time to leave a negative review on an actual positive event.

We must admit, this is one of the most surprising and puzzling situations we have encountered in quite some time.

Rated 1 out of 5 stars

be aware from this scammer

2nd reply to Axia Scammer

Dear Axia scammer ,Let me explain for all your way to seize people’s money.

As shown from victim’s above losses

Most of them loss huge amount ,taking into the account that all of them ignorant trading .They just find your advertisements in all social media mentioned that ,there were a lot of winners with you like Amina won 65% ,Abdulla won 40% extra & registered their names .Then got directed calls from your side asking them to send all what they have by tempting them with the profits .You also use several methods to cheat people using attention-grabbing strategy like posting some fake photos from website & mentioned these photos as your winner & post a lot of fake advertisement about bonuses …etc, in order to catch victims. You play on psychological aspect to hunt victims as well as others like different websites ,your sentence also that this is the last time that you will enter Trustpilot website is type of psychological aspect to arouse sympathy (I guarantee you will be enter it again to read the new victim’s reviews.
You said that “it is mentioned in your site that “there is risk in trading?”,(here I would like to ask one question).Did you give us time to search or ask about your site or even read what is written in your site ??you post fake advertisements & when we registered your staff automatically called from VOIP local numbers first then called mostly from VOIP Cyprus numbers( we couldn’t records the calls at all when we subscribed, from these calls you tempted us by profits & draining our money & it is different from the outward appearance that shown in front of eyes ).

You began calling by informing victims that ,with only $500 you will get a lot of profits & account manager. When the victim send this amount another scammer called & said that with only $500you will not be able to get an account manager & because of that you are unexperienced in trading you must send $50,000 to be gold member or $125,000 for diamond .During the time that the victim send his money most of the positions be win positions & when he send all of his money ,the positions become loose ones !!!..Victims will be asked after that to send extra money with fake permission from your side (like if you take & send loan ,we will return your positions ..etc)

Also ,As I informed you before "I am not Najla,but I am one of your Bahraini victim found 7 Bahraini victims till now & still search about others .

For all of your winners ,they are unfortunately fake winner which you steal there photos from google & posted in your fake platform as winner .You also mentioned some names in YouTube advertisement & mentioned them as your winner to hunt victims.

One question for you…Did you remember Engineer Dalal from UAE, who you seized from her around $ 35000 & can returned 43% from her money ??She return buck to Seychelle FSA for more that one year with fake promises from their side, after that she rely on exposing you on social media to return 43% of her money. Do you need more??

As a group, we collect most of the victims names & details ,we also look for fake winners that you always post & we found that there were fake winners. Never mind to post all victims details including their phone numbers if Trustpilot agree about that ,so that people can return to them & ask them about the way that you luring them to send all of their money, some of them also live a difficult material & psychological life because of your behavior.

Your depend on that, nobody can record your staff voice ,so that nobody can know the pain that befalls us, right?? Today, r creative members can record your voice attached with proofs showing that these voices related to your scammer .

Don't compare Axia for stolen money with other real platform please. By your stealing & laying ,you make bad effect on profession platforms, since you opened Q8 & stole a lot of people's money then run away ,followed by Alvexo ..etc

16 July 2024
Unprompted review
Axia investments logo

Reply from Axia investments

As we do not believe you have been legally appointed as a representative of the individuals you mentioned, we will not disclose any personal information or account-specific details related to them.
That said, we believe some of your concerns do stem from misunderstandings, and we will attempt to clarify below:

First and foremost, we are not the FSA.
There is no such thing as the "location of Axia in Seychelles FSA." The Financial Services Authority of Seychelles (FSA) is an independent regulatory body and has no affiliation with Axia. If you contacted the FSA directly for an appointment and were dissatisfied with their response, be advised that this has nothing to do with us.

If you visit the address listed on our website, you will not find “Axia”. As clearly stated in the footer of every page on our website, axiainvestments.com is operated by Smarttool Trading SC Limited, located at F20, 1st Floor, Eden Plaza, Eden Island, Republic of Seychelles.
You will note that this is standard industry practice. For example, ICMarkets is operated by Raw Trading Ltd (FSA regulated), Exness is operated by Nymstar Limited (FSA regulated), Markets.com is operated by Finalto (BVI) Limited (regulated by the B.V.I. Financial Services Commission).

Regarding the account managers and communication methods question, again those practices are very common occurrence in the industry.
Many brokers assign account managers depending on client tier or deposit level. For instance, eToro assigns account managers from their Silver Tier ($5,000+) and up, and Markets.com does as well.
Web call services are commonly offered to allow cost-free international communication. Brokers like Markets.com offer web calls, while others such as Plus500 or eToro offer only live chat or WhatsApp support.
At Axia, we provide several account types from Bronze to Diamond, each with distinct features and requirements but at no point are clients obligated to upgrade, this decision remains entirely at the client's discretion.

Chargebacks (also known as disputes) are standard international procedures and known worldwide. We don’t know why you would think “there is no such thing in Arab countries”. When a client initiates a chargeback, the funds are frozen by the payment processor until the dispute is resolved. We do not have access to those funds as long as the chargeback is active, therefore we cannot issue any refund until the case is resolved. This procedure can take months to complete and we don’t have any control over it.
This is not a loophole or exploitation. Clients are fully aware when they initiate such a process and if their bank fails to provide proper information, it is a matter between the client and their financial institution.

Every page of our website, along with our legal documentation, contains a risk warning, which clearly states: “Trading CFDs is not appropriate for all investors. You should not deposit more than you are prepared to lose.”

You seem to completely ignore your own free will and your own responsibility over your own actions. Participation is voluntary, and no one is forced to invest or continue investing. If someone had a negative experience in 2021, why they would choose to invest an additional $20,000 in 2025 quite frankly is beyond our comprehension, but it is a personal decision for which we cannot be held accountable.

Finally, we understand the disappointment and always remain open to constructive dialogue, however the absolutely vile and inappropriate manner in which Najla has chosen to express herself crossed the line into harassment. We have a zero-tolerance policy for abusive and offensive language.
Please consider this our final response on this forum.

Rated 1 out of 5 stars

keep your money safe against axia scammer

to all people ,don't send even one dollar to this scammer. They control their platform by their selves & write fake reviews in google play & other site to hunt victims..

their license is fake license .To be sure just type iosco members in google & you will fine all department that can give license in trading..Seychelle FSA is not one of them..this deartment is fake departmet & give fake license with fake address for thieve

27 June 2024
Unprompted review
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Reply from Axia investments

Hi Raed,
Thank you for reaching out. We’re sorry to hear that your experience with Axia has not met your expectations.
We are unable to find a registered trading account with your name so we cannot address your specific issues.
We will however mention that the FSA (Financial Services Authority of Seychelles) is registered on the IOSCO website under "Associate Member".
Axia Trade is operated by Smarttool Trading SC Limited under the license number SD034. This information can also be verified on the FSA website by going to "Capital Markets" and selecting the "Securities Dealer" tab. Our official address is F20, 1st Floor, Eden Plaza, Eden Island, Seychelles.
If you wish to provide us with more details regarding your experience, please send your registration information to support@axiainvestments.com and we will gladly assist.
Thank you.

Rated 1 out of 5 stars

Scam

This platform pretends to be based in Uruguay, but that's not true. I requested a withdrawal and they haven't returned my money. I’ve sent multiple emails, and I'm still waiting for a response.

Meanwhile, they keep sending margin call warnings, trying to scare me into depositing more money. What’s most likely is that they’ll finally respond once the market has "crashed" and they claim there’s no money left to return.

This is not how a serious trading platform operates. Stay away from Axia.

9 April 2025
Axia investments logo

Reply from Axia investments

Hello Edwin, thank you for reaching out.
If you are the owner of the trading account 5282618, please note that your withdrawal request is currently in the processing stage, however you still have open positions on your account therefore the amount you are currently requesting may not be available after those positions close.
Please note that as long as you have open trades, any withdraw of funds from your trading account affects your available margin and it can reach a critical point and lead to your account stopping out, which is a situation we wish to avoid.
You can either manually close your open trades at their current price and withdraw the remaining balance, or you can let them run their course, in which case we will not be able to process your request yet.
You are welcome to contact us directly at support@axiainvesments.com and we will gladly assist.
Thank you.

Rated 1 out of 5 stars

Atención Estafa Total

Atención Estafa Total

AXIA TRADING es una estafa y no solo son estafadores si no que un tal Federico es un grosero que me trato super mal aparte de quedarse con mi dinero.... ESTAFADOR FEDERICO, RODRIGO, Y UN TAL GUILLERMO

7 February 2025
Unprompted review
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Reply from Axia investments

Dear Maria
First and foremost, we wish to apologize on behalf of our employees if you feel that they were rude to you.
While it is unclear why you did not reach out to our support team immediately, rest assured that we will check the matter thoroughly as this kind of behavior is not on par with our company's policy.
While we do not want to share private account information on a public platform, we can say that you currently have one open trade on your account.
As long as part of your funds is currently engaged on the market, it is not possible to withdraw the entirety of the funds as this would lower your margin and cause a stop out.
We can see that you currently have a request to withdraw some of your funds and it will be processed within our standard processing times, provided the amount requested is still available at the time of the actual processing.
If you have any additional questions, you can reach out to us directly and we will gladly assist you.

Rated 1 out of 5 stars

My name is Sara

My name is Sara, an Egyptian. I live in Kuwait. I would like to write my story with Axia. I deposited an amount after Axia promised me that as soon asI send them $500, I will receive profits. I informed them that I do not have this amount & their reply me that they will reduced it to $470I asked my husband to borrow this amount & promised him to return it after few days with profits , as Axia promised me .After I sent the amount, this person from Axia called me asking to send more and to take out a loan and send it, but I refused. When I informed my husband this story, he asked me to withdraw the money because he suspected that Axia were fraudsters.I tried to call the numbers that Axia is calling from, but it appeared to me that the numbers were incorrect, and when I returned to the call center in Kuwait, they told me that these numbers are temporary and not landline. Fraudsters use them so that their location is not known and they steal people’s money after deceiving them.Then I made a withdrawal of the amount from Axia platform, and about a month passed without the amount being returned to me, so I sent many emails to Axia asking them why, and their reply was that I had made a chargeback at the bank and that I had to wait!! Note that I have never used a charge pack at the bank, and I do not know this process, and I did not return to the bank. I did not receive any response from them when I told them about that!!! Please return my amount.

25 September 2024
Unprompted review
Axia investments logo

Reply from Axia investments

Hello Sara
As you were clearly explained about 10 days ago when you reached out to our support department via chat, you initiated a chargeback through your payment provider, either your bank or credit card provider.
For this reason, the funds that were on your trading account are currently held by the payment processor - not by us! - pending the outcome of the chargeback process.
This unfortunately can take a few months to get resolved.

If you had reached out to us directly and requested a withdrawal, the funds would have been processed back to the card you used to deposit within 3 business days, however since you decided to involve the payment system, it is out of our hands until we get information on the outcome of the process.

Regards.

Rated 1 out of 5 stars

Fraud Company

4 October 2024
Unprompted review
Axia investments logo

Reply from Axia investments

Dear Wael
We are sorry that you were not entirely satisfied with your trading experience. It is also unclear why you waited an entire year to contact us indirectly.
For the record, we can see that you tried to chargeback a number of your transactions however you were not successful in doing so.
It is unfortunate that your trading activity did not bear the result you expected however, as we clearly state on our Risk Disclosure Notice, which you accepted at the time of registration, trading CFD is not without risk, and one should consider whether they can afford to take the high risk of losing your investment.

Regards


Rated 1 out of 5 stars

axia trade is similar to alvexo & Q8…

axia trade is similar to alvexo & Q8 ,as well as OBR .They are group pf scammers. They control their platform by themselves & seize all people's money ..Be aware dear sir/madam ,you can subscribe with honest platforms like exness,binance ,ICmarket..etc...Axia(Q8)/OBR are group of scammers no thing else.

For axia which reply about false & fake slander ,as a group we want to inform you that we record everything about your activities & today we collect most of victims ..If it is allowed by Trustpilot to give the victims chance to write their stories with these scammers ,I can ask them to write their stories by hand writing & post it in your site ,so that no body will fall down a gain.

4 June 2024
Unprompted review
Axia investments logo

Reply from Axia investments

Axia is well established broker, authorised and regulated by the Financial Services Authority of Seychelles with license number SD034

Rated 1 out of 5 stars

The issue was not resolved appropriately, but I was exploited by you twice, once by deceiving your employees and once by offering a financial reward that is completely disproportionate to the loss

My name is
ATTIA FARAG

You are a company that does not have enough seriousness to solve the problem. There is a delay in responding to messages that took more than two months, and you have no intention of reviewing the recorded communications in a transparent and honest manner that proves the truth of my complaint. If you have the courage and good intentions, let your response be quick and serious. Procrastination is not a good way to solve the problem.

1 July 2024
Unprompted review
Axia investments logo

Reply from Axia investments

Dear Mr. Farag,

This is a kind reminder that you signed a legally binding contract in resolution of your issue. We do encourage you to re-read this contract and understand the legal ramifications of breaching any of its clauses.

We remain at your disposal should you have any questions on the matter
Best regards

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