The team at Axminster are truly customer centric. I had an issue with one of the two packages not arriving due to the courier company and Tony at Axminster was following up daily. Nevertheless I ended... See more
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See what reviewers are saying
Quality products at reasonable prices, with no problems from ordering to delivery. Happy customer here every time I've made any purchases.
The jig works well, as expected. The box containing the screws was broken in transit and part of the jig had surface damage caused by parts rubbing together. Not the end of the world but disappoint... See more
Company replied
Axminster not only provide excellent value tools and machinery, but their after sales service is first class. When a renowned delivery company delivered my new lathe smashed in transit, they immediat... See more
Company details
- #39 of 91 best companies in Tool shop
- #11 of 19 best companies in Woodworking Supply Shop
About Axminster Tools
Written by the company
Built on a foundation of strong customer service values, Axminster Tools are a family business located in the South West of England and distributing across the globe. Axminster Tools has established itself as a market leader in the mail order woodworking tools and machinery industry offering an award-winning friendly and personal service to many thousands of customers ranging from trade professionals and businesses to amateur DIY and hobby enthusiasts.
Contact info
Unit 10 Weycroft Avenue, EX13 5PH, Axminster, United Kingdom
- 03332 406406
- cs@axminstertools.com
- axminstertools.com
4.7
Excellent
102k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Great efficient service.
23 April 2026
Efficient Company
They provide a quick efficient and have a website which is easy to navigate.
23 April 2026
Axminster Tools never disappoints
Axminster Tools never disappoints. Great range of products, quick delivery, and everything arrives in perfect condition. Always a good experience shopping with them.
30 March 2026
I have bought from Axminster before and…
I have bought from Axminster before and I have always been happy with my purchases .
Highly recommend Axminster Poer Tools
22 April 2026
Shopped around for this item with no…
Shopped around for this item with no success. Found it at Axminster Tools.
22 April 2026
Excellent fast dispatch/delivery…
Excellent fast dispatch/delivery service, I was informed via email of how my order was progressing, item was competitively priced. Box arrived open but all parts were within, box being open will have happened during transit via Evri.
22 April 2026
Simply what I ordered from a solid company
Simply what I ordered from a solid company. Dispatch and delivery very good with regular communications
21 April 2026
Great quality and fast shipping
Great quality and fast shipping, always a good experience 🙂
20 April 2026
Purchased a lawn feed/universal…
Purchased a lawn feed/universal spreader. Arrived well packed in under a week. Competitively priced. I would buy from this company again.
21 April 2026
Just what I needed on the website and…
Just what I needed on the website and delivered on time . Parts are top quality too
21 April 2026
The people at Axminster are very…
The people at Axminster are very professional and friendly. Especially Lucy in customer services.
21 April 2026
My home is in Cork
My home is in Cork, southern Ireland. I placed an on line order with Axminster on Thursday afternoon, 16th April '26. The order was delivered to my home at 11.30AM on Saturday 18th April '26. The fastest delivery I have ever received from Axminster.
Well done Axminster.
16 April 2026
Ordering and payment was easy and item…
Ordering and payment was easy and item arrived well packed however l do not like Evri as a courier.
21 April 2026
Latest delivery from Axminster
Pretty much a standard answer now for Axminster, everything tickety boo,as described,on time,no worries no dramas.
21 April 2026
Right product quickly
21 April 2026
Fantastic service from start to finish…
Fantastic service from start to finish with excellent delivery times, there was a slight issue with my order which was promptly resolved with an email to customer service, I will definitely be returning
21 April 2026
Excellent service
Ordered a medium sized machine late on Monday evening. Received on Wednesday morning. Usual excellent service from Axminster. This should be the norm but many retailers do not meet this standard. Axminster never disappoints
21 April 2026
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