AYAKO SUSHI Reviews 

7,262
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I'm a huge fan of sushi and I've checked out all the top spots in my area. But these guys are just on another level. Even something as simple as their California rolls tastes unique and amazing. Not o... See more

Company replied

Rated 3 out of 5 stars

Staff very nice Sushis average Ginger dry :( Skewers very average In summary : average sushi place.

Company replied

Rated 5 out of 5 stars

It most tasty sushi I tried this year, just wow! U guys know how to provide good service with excellent taste of food!!

Company replied

Rated 5 out of 5 stars

I'm not the great sushi eater, but these were amazing! Tasty rolls and pleasant stuff!

Company replied

Company details

  1. Restaurant

Information provided by various external sources

Chez AYAKO SUSHI, nous accordons une attention particulière à la fraîcheur de nos produits et à leur préparation réalisée par des chefs expérimentés. Ce goût pour le travail soigné se retrouve dans l'accueil de nos clients et le cadre de nos restaurants. Tout est fait pour que vous y passiez un moment unique et dépaysant, une pause agréable, saine et décontractée. L'équipe AYAKO SUSHI

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4.5

Excellent

TrustScore 4.5 out of 5

7k reviews

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Replied to 35% of negative reviews

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4.5

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(7,262)

425 reviews in the last 12 months

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Rated 2 out of 5 stars

Nourriture industrielle

Nourriture industrielle, temps d'attente trop long,etc...
À éviter !

26 October 2019
Unprompted review
AYAKO SUSHI logo

Reply from AYAKO SUSHI

Bonjour,
Nous sommes navrés que vous n'avez pas bien passé chez nous.
Pourriez-vous nous dire c'est lequel restaurent vous avez passé, s'il vous plaît? Nous communiquerons avec le responsable pour les améliorer dans le futur. Par contre, notre nourriture est préparée tous les jours pour garder la fraîcheur, les sushis et les brochettes aussi.
Vous pouvez aussi nous envoyer un mail de réclamation au contact@ayakosushi.fr
Tout l’équipe Ayako demande l’excuse.
Nous espérons vous revoir prochainement.

Bien cordialement,
L'équipe Ayako

Rated 4 out of 5 stars

Good

Good product possible to order online

2 August 2019
Unprompted review
AYAKO SUSHI logo

Reply from AYAKO SUSHI

Thank you so much! ;) glad you like it et hope see you again soon!

Rated 5 out of 5 stars

Au top !

Resto Jap génial ! :D

2 April 2016
Unprompted review
AYAKO SUSHI logo

Reply from AYAKO SUSHI

Bonjour, Nous sommes très contents de vous apprécier notre produit et le service, et votre satisfaction est apprécié par nous. Merci beaucoup!

Rated 1 out of 5 stars

Deplorable Service from Directress & other senior Management

I have been there a few times to the branch in Grenoble but I will not go back again.
OK food good OK prices Bad service from seniors

I don't like then the manager deals with as many customers at the same time. It seems a bit rude but I guess they don't see it that way. The manager was taking money from everywhere which makes them look greedy.

It just feels like a factory in a rush to take money. The other staff seem OK but they seem to be very cold. I think for me is that the atmosphere is not what one would expect from a sushi restro.

I did see one woman leave without ordering because they didn't seem to give her any attention after giving her the menu. It was clear that she needed help but the manager just was more interested in taking money.
There is no rapport feeling with manager/ staff and customers.

The waiting time is good but the food is nothing special at all.
Adieu

Also you need to update your opening and closing times on Google if you want money. It says you open at 10.30 on Sundays but in fact you open at 12 noon.

You see I am not the only one who said that the Manageress is rude!
Le service est détestable, la patronne ne nous a même pas rendu notre "Bonsoir" et nous avons été oubliés pendant au moins 20 minutes une fois placés. C'est vraiment dommage, nous n'y retournerons pas! PAS RECOMMANDABLE du tout

If you have a several Managers who are not polite, then how can you expect the staff to be any better? What will happen to your customers in a few years time?

6 May 2015
Unprompted review
AYAKO SUSHI logo

Reply from AYAKO SUSHI

Dear STAR

We thank you for your commentaries.

Fristly, we regret that our restaurant not give you a wonderful dinner, and we are shocked by that. Bacause our service's objet is let everyone feels like in the home when they enjoy in our cates, obviously you do not felt good for your last time, we are very sorry.

Then, we will research the problem that you said in this restaurant. If you could give us some details about servers or others staffs, we think that is easy for resolve the problem in this restaurant, we will response you as soon as possible.

Truely, we have researched in this restaurant. Our custormes are satisfied our service. We have some problem in the preparatory work for command on Internet. But there are not report for the manner of manager and server.

Finally, once again, we are sorry for any inconvenience caused. Hope you can accept my reputation. All our staffs invite cordially you to come into this restaurant again. You will not be regret and angry once more. Thank's very much!

yours sincerely

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