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Ayla Reviews 

1,258
•
TrustScore 4.5 out of 5

4.7

Health and beauty shop
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Rated 5 out of 5 stars

What an amazing company! Their staff is top-notch and BEYOND WONDERFUL to deal with, by every measure. They are helpful, knowledgeable, creative and responsive. I live on the east coast, and although... See more

Company replied

Rated 5 out of 5 stars

Ayla is truly a treasure of beauty and self care in San Francisco. Dara has created a haven of wonderfully curated products from around the world. I so appreciate the personal attention and sincere re... See more

Company replied

Rated 5 out of 5 stars

I have been buying skincare products from Ayla/Dara for more than 12 years, almost since Dara first started Ayla Beauty. Every item I have purchased has been excellent. The team does great product... See more

Rated 5 out of 5 stars

They were super nice, and so helpful. The items were hand picked by industry veteran founder for its healthy ingredients! I think a great beauty shop shouldn't jus deliver the most effective nontoxic... See more

Company details

  1. Health and beauty shop
  2. Beauty product supplier
  3. Facial spa
  4. Wellness centre

Written by the company

At Ayla, we think that a great beauty shop shouldn’t just deliver the most effective non-toxic products in the world. So we also deliver the most well-informed, personalized guidance — turning the simple search for a product into an enlightening journey. Browse our expert-curated range of the most effective and good-for-you beauty products from around the world: each one was chosen for our shelves for a specific reason. If you'd like more guidance at any point, take a bespoke journey with us by ordering custom samples created just for you. You can also get a list of personalized recommendations from our rigorously trained Guides. Either way, we're always available to help you get the best results. Call, email, or visit us at our San Francisco studio — our current store hours are M-F from 10am-5pm, and we're located at 1825 Bush Street in San Francisco. Please note that we are not related to a company based in Australia with a similar name.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(1,258)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Beautiful better for you beauty care

This skin care boutique is a true hidden gem! The location was a pleasant surprise as were the warm and open attitudes of the entire staff. Ayla carries a vast selection of luxurious beauty products that are also healthier for us and for the environment.

15 January 2025
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Reply from Ayla

So glad you could make it in :)

Rated 5 out of 5 stars

Great experience

They have great products and give very personalized service. Called me on the phone to check if they understood my order correctly.

11 March 2025
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Reply from Ayla

Thanks for the kind feedback

Rated 5 out of 5 stars

I've been a repeat customer for years

I've been a repeat customer for years . From the personalized customer service and products, everything I have ever purchased is consistently good. I love Dara's recommendations . It feels like the products were made for me!

10 February 2025
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Reply from Ayla

Thanks for being such a loyal Ayla Person :)

Rated 5 out of 5 stars

Risewell recommended by dentist

Risewell recommended by dentist. Great product...a healthier way of keeping your teeth strong and cavity free w/o fluoride. Received the package fairly quickly and with a nice note inside appreciative of my business.

4 March 2025
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Reply from Ayla

Risewell is awesome! Glad to hear it works for you!

Rated 5 out of 5 stars

Lovely personal touch

Good prices, esp on shipping, and lovely notes and tips in my box when it arrived.

3 March 2025
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Reply from Ayla

glad you enjoyed the note- let us know if you need anything!

Rated 5 out of 5 stars

Ayla carries unique products

Ayla carries unique products, which I have found to be far superior to the more well-known brands. Better ingredients, produce better results! I highly recommend shopping at Ayla. Try something new! Your skin will thank you!

14 February 2025
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Reply from Ayla

Thanks Dianna!

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