I wanted to get a lehenga delivered in sydney 10 days before the estimated delivery date. Ayesha was very helpful during the entire process. She patiently got in touch with the vendor and kept me in l... See more
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Aza curates the finest in Indian fashion and represents the pinnacle of modern luxury and service. Founded in 2005 by Dr. Alka Nishar, Aza has become a leading fashion authority in India. We envision bringing Indian craftsmanship to the forefront of global retail, and are committed to delivering an extraordinary shopping experience. Every season, our experienced merchandisers handpick the most fashion forward, trendsetting pieces from each designer’s latest collection, selecting outfits crafted in the most luxurious fabrics with flattering silhouettes and immaculate tailoring. Aza clients enjoy personalized attention from trained fashion consultants who help select and style each outfit. Aza houses an extensive range of bridal, couture and prêt collections for men and women, as well as accessories, footwear, and jewellery. Our boutiques carry the latest creations by India’s most prominent and acclaimed designers, including Manish Malhotra, Sabyasachi, Anamika Khanna, Anju Modi, Neeta Lulla, Varun Bahl, Rohit Bal, Gaurav Gupta, Rajesh Pratap Singh, Rahul Mishra & more.
Naman Midtown, A Wing, 18th Floor, Dr. Ambedkar Nagar, Senapati Bapat Marg, Elphinstone Road, Mumbai , 400013, Mumbai, India
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I had a very good experience with Aza Fashions customer service.
Ayesha was extremely kind, patient, and helpful throughout the whole process. She assisted me with changing one of the dresses in my order and explained everything very clearly.
The communication was quick and professional, and she made the process very easy for me.
Thank you again, Ayesha, for your excellent support! 😊
Ludivine

Reply from Aza Fashions
Update: finally I received my package, though it was a bit late. I was pretty upset initially.But the employee for AZA went out of her way and made sure that FedEx deliver my package on time. I was truly impressed with the quality of her customer service. Thanks Bhageshri ! I am now changing my review from 1 star to 5 star for your outstanding customer service.
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I bought a kurta from AZA for an event and they have promised me of early delivery. It's very disappointing that my order has not arrived yet, but the event is over and I had to buy something else for that event. Still they are unsure about my delivery.

Reply from Aza Fashions
Ayesha was very nice and helped me out place my order very smoothly

Reply from Aza Fashions
Great experience with Atish. All queries answered, old measurements retrieved from a previous order, liasion with the designer very fast. Took no time at all to place my order. Thank you!

Reply from Aza Fashions

Reply from Aza Fashions
Initially when I tried to place the order online it said I would receive my dress on July 1st but Ayesha helped me to place the order and has guaranteed a delivery date of May 15th.

Reply from Aza Fashions
It was a great experience with AZA fashion client Mr Atish has given all the queries about outfit on the

Reply from Aza Fashions
Atish provided good customer service to modify the shipping window

Reply from Aza Fashions
I highly Recommend To Buy From Aza Fashion’s .Recently I ordered velvet suit set It’s really awesome Very nice fitting and material.Packing is really good Handled with care delivered . You should never miss to shop , I would Definitely plan to buy More . Customer Services are really good and co-operative with any Orders .

Reply from Aza Fashions
I had an issue with my recent purchase and contacted the customer service. It’s resolved and I appreciate their customer service for going an extra mile to resolve my issue.

Reply from Aza Fashions

Reply from Aza Fashions
I wanted to order a gift for Mother’s Day and contacted the chat support team for assistance. Ms. Ayesha helped me throughout the entire process and made everything extremely quick and hassle-free. From selecting the perfect gift to completing the payment, the whole process was finished in just 10 minutes.
She was very patient, professional, and responsive throughout the conversation, and made sure all my queries were answered properly. Her excellent customer service and quick support made the shopping experience smooth and convenient.
Really appreciate the outstanding assistance provided by Ms. Ayesha. Thank you for making the experience so easy and pleasant.
Now just waiting for my package to reach on time for mothers day❤️

Reply from Aza Fashions
I needed to make a custom order and Ayesha helped me do that. She was very quick to respond and clear with her explanations. Ayesha provided great service!

Reply from Aza Fashions
Ayesha was wonderful to deal with while placing my order. She was friendly, patient, and made the whole process smooth and easy. She answered all my questions clearly and made sure everything was sorted before we wrapped up. Thank you, Ayesha — excellent service!

Reply from Aza Fashions
I had some concerns needed to be addressed and Nidhi took care of most of them. Nidhi was patient and very professional. However a picture of the back of the dress was missing. So far, Iam satisfied, I’ll reserved my final judgement until I see the finished product.

Reply from Aza Fashions
I had earlier given a 5 star but after buying it, I experienced that the fit is not good and tried calling multiple times but no one has answered my calls. The after service is really bad and thus I take back the 5 stars I earlier gave for prompt support when the order had to be placed.

Reply from Aza Fashions
Twinkle made everything simple quick and efficient. She was able to make the changes I needed to my outfit and was able to communicate effectively with the original designers as I wanted a duppata added. So far so good! She also has listened to my request of asking if the outfit can be dispatched asap.
10/10 service so far!

Reply from Aza Fashions
Atish was very helpful in contacting the designer and letting me know the earliest delivery date.

Reply from Aza Fashions
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