I wanted to get a lehenga delivered in sydney 10 days before the estimated delivery date. Ayesha was very helpful during the entire process. She patiently got in touch with the vendor and kept me in l... See more
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Review summary
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Shraddha was so helpful as she could totally understand my requirements and supported me so because of her I placed my complete order successfully and hoping to get delivery in time as she promised 🙏... See more
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Nidhi was very helpful in getting an order placed so that it gets delivered as per my expected delivery date. She patiently worked with me and got confirmation from the designer to make sure my target... See more
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I highly Recommend To Buy From Aza Fashion’s .Recently I ordered velvet suit set It’s really awesome Very nice fitting and material.Packing is really good Handled with care delivered . You should nev... See more
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Company details
Written by the company
Aza curates the finest in Indian fashion and represents the pinnacle of modern luxury and service. Founded in 2005 by Dr. Alka Nishar, Aza has become a leading fashion authority in India. We envision bringing Indian craftsmanship to the forefront of global retail, and are committed to delivering an extraordinary shopping experience. Every season, our experienced merchandisers handpick the most fashion forward, trendsetting pieces from each designer’s latest collection, selecting outfits crafted in the most luxurious fabrics with flattering silhouettes and immaculate tailoring. Aza clients enjoy personalized attention from trained fashion consultants who help select and style each outfit. Aza houses an extensive range of bridal, couture and prêt collections for men and women, as well as accessories, footwear, and jewellery. Our boutiques carry the latest creations by India’s most prominent and acclaimed designers, including Manish Malhotra, Sabyasachi, Anamika Khanna, Anju Modi, Neeta Lulla, Varun Bahl, Rohit Bal, Gaurav Gupta, Rajesh Pratap Singh, Rahul Mishra & more.
Contact info
Naman Midtown, A Wing, 18th Floor, Dr. Ambedkar Nagar, Senapati Bapat Marg, Elphinstone Road, Mumbai , 400013, Mumbai, India
- 12132135273
- contactus@azafashions.com
- azafashions.com
4.4
Excellent
5k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Aza Fashions
Hello,
Thank you for your 5-star review! We appreciate your support and look forward to helping you again in the future.
Regards,
Aza Fashions
Response was prompt but hope they…
Response was prompt but hope they respond soon
11 June 2026
Unprompted review
Reply from Aza Fashions
Hello Amal,
Thank you for your feedback. We're pleased that our initial response was prompt. Our team is working on the matter and will get back to you with an update as soon as possible. We appreciate your patience.
Regards,
Aza Fashions
Good experience
Atish was helpful in arranging for early delivery. Proactive
10 June 2026
Unprompted review
Reply from Aza Fashions
Hello Priya,
Thank you for your wonderful feedback! Your appreciation means a lot to us. We look forward to serving you again.
Regards,
Aza Fashions
Reply from Aza Fashions
Hello Manisha,
Thank you for your 5-star review! We appreciate your support and look forward to helping you again in the future.
Regards,
Aza Fashions
Quick and thorough response by Asif
10 June 2026
Unprompted review
Reply from Aza Fashions
Hello Hina,
Thank you for your kind feedback. Your appreciation means a lot to us, and we look forward to serving you again.
Regards,
Aza Fashions
Reply from Aza Fashions
Hello Raksha,
Thank you for your feedback! We're delighted to hear that Sapna was able to assist you. We look forward to serving you again soon!”
Regards,
Aza Fashions
I had an excellent experience with Aza…
I had an excellent experience with Aza Fashions, and I would especially like to thank Ayesha for her wonderful support. She was polite, helpful, patient, and very professional throughout. Ayesha responded clearly to my queries and made the whole process smooth and stress-free. Her friendly assistance truly made a positive difference. Thank you, Ayesha, for your excellent customer service!
10 June 2026
Unprompted review
Reply from Aza Fashions
Hello Anu,
Thank you for your wonderful 5-star review! We're delighted to hear that you had such a positive experience with us. Your support means a lot, and we look forward to serving you again soon.
Regards,
Aza Fashions
Delivery time expedited
We have agreed on the delivery date of 30 June. Atish assisted and was very proactive and polite.
10 June 2026
Unprompted review
Reply from Aza Fashions
Hello Ritika,
Thank you for your feedback! We're delighted to hear that Atish was proactive, polite, and able to assist you effectively. We're glad the delivery timeline was aligned as per your expectations, and we truly appreciate your trust in Aza. We look forward to serving you again!
Regards,
Aza Fashions
Prompt response from Ayesha
Pl keep it up the experience for all the customers All the best
10 June 2026
Unprompted review
Reply from Aza Fashions
Hello Shail,
Thank you for your kind review We are delighted to know that you had a positive shopping experience with us. Your support encourages us to continue enhancing every aspect of our service.
Regards,
Aza Fashions
It’s my first shopping with Aza…
It’s my first shopping with Aza fashion, I am really very satisfied with their service. Shradha was very helpful, as I wanted some changes in my order and everything was done very smoothly by her.Hoping to get delivery on time
10 June 2026
Unprompted review
Reply from Aza Fashions
Hello Shital,
Thank you for your wonderful feedback! We're delighted to hear that your first shopping experience with Aza has been a satisfying one. It's great to know that Shradha was able to assist you with the requested changes and ensure everything was handled smoothly. We truly appreciate your trust in us and look forward to delivering your order on time. Happy shopping!” ✨😊
Regards,
Aza Fashions
Reply from Aza Fashions
Hello Moni,
Thank you for your feedback! We're delighted to hear that Raza was able to assist you. We look forward to serving you again soon!”
Regards,
Aza Fashions
Dev has been extremely helpful with my…
Dev has been extremely helpful with my requests. Overall very satisfied with the communication and responses so far.
9 June 2026
Unprompted review
Reply from Aza Fashions
Hello Parvin,
We're pleased you had a smooth experience with Dev. Your kind words and appreciation mean a lot to us. We hope you love your purchase and look forward to serving you again soon!
Regards,
Aza Fashions
The fabric is really beautiful also…
The fabric is really beautiful also delivery was super fast
6 June 2026
Unprompted review
Reply from Aza Fashions
Hello Megha,
Thank you for your kind feedback. Your appreciation means a lot to us, and we look forward to serving you again.
Regards,
Aza Fashions
This is my first order from Aza and …
This is my first order from Aza and Ayesha took care of my order. She was working with the designer simultaneously and answered all of my questions. The process was pretty smooth and seamless for my custom size!!
9 June 2026
Unprompted review
Reply from Aza Fashions
Hello Hema,
Thank you for your wonderful feedback! We're delighted to hear that your first experience with Aza was a smooth and seamless one. It's great to know that Ayesha was able to assist you throughout the process, coordinate closely with the designer, and address all your questions regarding your custom-sized order. We truly appreciate your kind words and look forward to serving you again soon!
Regards,
Aza Fashions
Smooth and comfortable customisation
Everything was smooth and easy thanks to Ayesha. She was quite helpful. I only wish there was the option to chat in a call. This would increase my comfort since I wanted to get some customisation done.
8 June 2026
Unprompted review
Reply from Aza Fashions
Hello Archana,
We're pleased you had a smooth experience with Ayesha. Thank you for the suggestion—we're always looking for ways to improve.
Regards,
Aza Fashions
Fake promise turned prompt action!!
Send me my order in timely manner as promised or refund my money!! This will go down with more bad reviews if you’re going to continue to lie to your international customers..Agent Atish please dont give your customers false promises and expect us to give a good review immediately..Of course agents are well trained to handle queries and orders when making purchases but once we have paid , you guys just beat around the bush..This is very sickening and saddening ..
As of today’s update, after repeated chat with agents via Watsapp, they have expedite my order and I’m hoping it arrives in time for me to wear for a destination wedding..Fingers cross all fitting will be good and hoping no more errors..I will update my review again once I have received my order..Special thanks to Kevin for handling the issue 🙏
Updating my review as of 15 June..My order arrived today..packaged very well and beautiful packaging..I am very pleased with the outfit..Everything looks good..Fitting is perfect and beautiful and stitching looks good too..Thank you Aza Fashion!! I am beyond grateful although I had to prompt your team multiple times..I am a happy customer now..
9 June 2026
Unprompted review
Reply from Aza Fashions
Hello Baljit,
We're sorry for any inconvenience this situation may have caused. We would like to reassure you that your order has been shipped, and the tracking details have been shared with you through WhatsApp.
Should you need any further support, we are here to help.
Regards,
Aza Fashions
Asif was so helpful getting my USA…
Asif was so helpful getting my USA address upstaged properly and with checkout and helping me find the best discount available. Wonderful work and very helpful. Can’t wait to receive my clothing! Thank you!
8 June 2026
Unprompted review
Reply from Aza Fashions
Hello Sarah,
Thank you for your wonderful feedback! We're delighted to hear that Asif was able to assist you with updating your address, completing your checkout, and finding the best available offer. Your kind words and appreciation mean a lot to us. We hope you love your purchase and look forward to serving you again soon!” ✨😊
Regards,
Aza Fashions
Awesome suit n prompt service..ty aza
8 June 2026
Unprompted review
Reply from Aza Fashions
Hello Nimajesh,
Thank you for your kind feedback. Your appreciation means a lot to us, and we look forward to serving you again.
Regards,
Aza Fashions
Ayesha was super prompt and very very…
Ayesha was super prompt and very very helpful!
7 June 2026
Unprompted review
Reply from Aza Fashions
Hello Ruchika,
Thank you for sharing your review. We are glad to know that you are happy with our services. We look forward to serving you again soon.
Regards,
Aza Fashions
had an excellent experience with Aza…
had an excellent experience with Aza Fashion, thanks to Keith from the customer service team. He went above and beyond to help me customize my order and made the entire process smooth and stress-free. Keith was patient, professional, responsive, and genuinely committed to ensuring that my requirements were met.
I truly appreciate his outstanding customer service and attention to detail. A heartfelt thank you to Keith for all his help and support. He is a real asset to the team, and I highly recommend Aza Fashion based on the exceptional service I received.
Thank you again, Keith! 😊
8 June 2026
Unprompted review
Reply from Aza Fashions
Hello Shahnuma,
Thank you for your wonderful feedback! We're thrilled to hear that Keith made your experience with Aza Fashion smooth and stress-free. Your appreciation for his dedication, professionalism, and attention to detail means a lot to us.
We'll be sure to share your kind words with him. Thank you for choosing Aza, and we look forward to serving you again soon!
Regards,
Aza Fashions
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