Aztec Diamond Equestrian Reviews 

814
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, stylish designs, and comfortable fit, often finding them worth the investment. Many people appreciate the fast and efficient delivery service, noting that items arrive quickly and are beautifully packaged. Reviewers also highlight the outstanding customer service and the helpful, polite team. However, some customers experienced issues with sizing, finding certain items to be larger or smaller than expected, making it difficult to achieve the desired fit. A few other people also felt that some product materials, such as certain jackets, were stiff or noisy, and noted concerns about stitching durability on leggings.

What people talk about most

Product

Consumers find product to be positive, with many reviewers consistently praising the amazing quality, stylish... See more

Quality

Customers had positive experiences with quality, consistently praising the excellent and amazing quality of... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the super quick and... See more

Price

Reviewers highlight ambiguous aspects of price, with some customers finding the pricing very reasonable and... See more

Staff

Customers consistently note positive experiences with staff, describing them as a fantastic and helpful team.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have bought a number of items from Aztec Diamond over the last couple of years, and have loved everything. The clothing is really well designed to be stylish, comfortable and functional, and the qua... See more

Company replied

Rated 5 out of 5 stars

Annie from Customer Service truly went above and beyond when helping me with an order that was declined at customs. I explained that my order was time sensitive and Annie was incredibly efficient, fri... See more

Company replied

Rated 5 out of 5 stars

I have always been a fan of Aztec Diamond - right from when they started up. My latest purchase was the long puffer coat which is AWESOME (never taking it off) and unlike lots of long coats you can wo... See more

Company replied

Rated 5 out of 5 stars

I’ve been buying Aztec Diamond since the brand launched and I cannot fault the design or quality of the items. I think I’m addicted to it. The delivery service is quick and should you need to return a... See more

Company replied


Company details

  1. Activewear shop
  2. Clothing Shop
  3. Equestrian Club
  4. Equestrian Shop
  5. Ladies' clothes shop

Written by the company

Equestrian Fashion for Women and Children, designed in the UK.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

814 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(814)

61 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Zero response

I placed my first ever order, opened it and loved it. Then discovered some loose stitching on the jods. I emailed the relevant address and never heard anything back.

16 June 2025
Unprompted review
Aztec Diamond Equestrian logo

Reply from Aztec Diamond Equestrian

Hi Angela, So sorry to hear you have had an issue with your leggings. I can see you emailed us on June 14th to which our customer service team promptly replied on June 16th. We invited you to log this fault on to our online portal so we could begin the process of resolving this matter for you. Sadly we are yet to receive a response to our email and can see that this has not yet been logged on to our portal either. We would love to address this issue for you and hope to hear back from you soon. If you require any assistance with the portal please let us know and we will be happy to help. AD x

Rated 2 out of 5 stars

I would never buy from here again

I would never buy from here again. The buying and shipping experience was horrible. They did eventually get my package to me which is only the literal expectation when making a purchase and made a smart, condescending response to my previous review about how "they worked to get me my package". Okay, well, when you order something from a company, that's what is supposed to occur.. Receiving a package I paid for is not a favor. In addition, I ordered the exact same pair of breeches in 2 different colors. One fit perfect, and the other was slightly too small. When I went to return it, the original order was beyond 30 days including all the shipping debacle, so it wasn't eligible. Not sure who managed that claim, but it was not a good experience.

1 May 2025
Unprompted review
Aztec Diamond Equestrian logo

Reply from Aztec Diamond Equestrian

Thank you for your feedback April. We’re truly sorry for the frustrating experience you had with the shipping delays. Unfortunately, these delays were due to issues with our shipping provider, which were beyond our control. Please know we did our best to expedite your delivery and keep you updated throughout the process. We also refunded your shipping fees and provided you with a discount code as an apology for the delay.

Regarding the return, our policy does require returns within 30 days. However, had you contacted us during this period about the sizing issue, we would have absolutely made an exception and accepted the return given the circumstances. We always want our customers to be happy with their purchase and are here to help where we can.

We appreciate your honesty and hope you’ll consider giving us another chance in the future to provide you with a better experience. AD x

Rated 2 out of 5 stars

I bought two pairs of the aztec diamond…

I bought two pairs of the aztec diamond taped leggings with the knee grip. They both look amazing and are really comfy but the graphite ones when I have pulled them over my leg the stitching has snapped. This was before even washing them. The black ones I can't fault. Im not sure if I got a faulty one. Both look great on. They are comfy round the waist with a thick band that doesn't dig in! Not really a negative review I have just been unlucky.

19 June 2025
Unprompted review
Aztec Diamond Equestrian logo

Reply from Aztec Diamond Equestrian

Hi Lucy, Please contact our customer service team on info@aztecdiamond.com as this is not the standard of quality we expect for our customers. They will be able to help you with this matter. Many thanks, AD

Rated 3 out of 5 stars

forest green

I’m happy with the style, colour and fit but some of the seams were picked :/

2 June 2025
Unprompted review
Aztec Diamond Equestrian logo

Reply from Aztec Diamond Equestrian

I am so sorry to hear about the seams on your leggings. Please contact our customer service team on info@aztecdiamond.com as this is not the standard of quality we expect for our customers. They will be able to help you with this matter. Many thanks, AD

Rated 5 out of 5 stars

My wardrobe staple

I used to wear AD many years ago, when they were I’d say, more of an ‘emerging’ brand. I still have all of those bits, but with having children and being out of riding for a little while, hadn’t worn them.

Fast forward to now, I’ve started working with animals on a varied and large scale and I wanted some clothes to wear for work and that I could wear when I finally (!) find the time to get back into riding. I thought I’d have a nose at what AD were doing nowadays and I was so glad I did!

I’ve made a few orders now and have quite a few of the leggings, tops and baselayers. The glow up of AD from my original pieces to now, is incredible! Some of the earlier pieces were a bit uncomfortable or lesser quality but Jordan has really upped the game.

I find the material thick, great quality and I love the supportive waistband in the leggings. The range of colour ways and styles is also a stark move away from the more traditional equestrian wear and I always feel so confident wearing them. I find myself wearing them just because on weekends too, they’re so versatile and comfortable.

Orders are always delivered really quickly and packaged beautifully. If this level of quality, service and innovation is maintained, you’ll have a loyal customer in me. Thank you ☺️

1 June 2025
Unprompted review
Aztec Diamond Equestrian logo

Reply from Aztec Diamond Equestrian

We’re so glad you’re happy with your order — thank you for taking the time to leave such a kind review! Your support means a lot to us. AD x

Rated 5 out of 5 stars

I love this brand

I love this brand - super modern, great quality and fit. Great offer on the market where most available brands are quite traditional 'old English' style - highly recommend and also fast delivery.

30 April 2025
Unprompted review
Aztec Diamond Equestrian logo

Reply from Aztec Diamond Equestrian

Thank you so much for your kind words! We’re so happy to hear you love our brand and appreciate our designs, quality, and fit of our pieces. It means a lot to us that you noticed what sets us apart. Thanks again! AD x

Rated 5 out of 5 stars

A great choice of stylish designs

A great choice of stylish designs and flattering fits. The leggings I purchased fit beautifully and are so comfortable! Brilliant quality and price. I will definitely be buying more items from Aztec Diamond!

17 May 2025
Unprompted review
Aztec Diamond Equestrian logo

Reply from Aztec Diamond Equestrian

Thank you for your kind words! We’re thrilled you love the fit, comfort, and quality of your leggings. Looking forward to helping you find more pieces you’ll love! AD x

Rated 5 out of 5 stars

Product is beautiful

Product is beautiful, fashionable & classic. Delivery is fast. Packaging is lovely & minimal. No complaints! I love my full seat leggings & want to wear them every time I ride. They are lightweight & great for the warmer months.

21 May 2025
Unprompted review
Aztec Diamond Equestrian logo

Reply from Aztec Diamond Equestrian

We really appreciate your kind words! It’s wonderful to hear how much you’re enjoying your full seat leggings, thank you for choosing us. AD x

Rated 5 out of 5 stars

My first Aztec Diamond purchase but not my last

My first Aztec Diamond purchase
Bought 2 pairs of leggings in the sale…what a bargain 🤩
Super comfortable and look smart. I’m a curvy lady and sometimes the waistbands ride down but not these.
Deep phone pocket (only criticism is I’d like two…one on each leg)
Liked them so much ordered a polo(love it… zip neck and fancy collar) and some more leggings
Will definitely buy again

12 May 2025
Unprompted review
Aztec Diamond Equestrian logo

Reply from Aztec Diamond Equestrian

Thanks so much for your great feedback! We’re so glad to hear the leggings fit well. We appreciate the pocket suggestion, I will pass this on to the design team for their consideration. Looking forward to your next order. AD x

Rated 2 out of 5 stars

Unfortunately I haven’t received my…

Unfortunately I haven’t received my item! Aztec diamond made little effort to resolve the matter.
On the day of expected delivery date royal sent me an email stating they had returned my item to sender as the delivery note was incomplete ( missing house number)
How this happened I have no idea as I purchased an item from them the week before via Apple Pay and it was delivered fine.
Address all complete
Contacted customer care and they haven’t been overly helpful to be honest,
Blamed me, which isn’t at all accurate and said I have to wait until it is received back to them despite it never reaching me and being a tracked item.

Pretty annoyed with the brand after this another retailer would have valued my custom and issued the item out again and not made me wait for weeks for the item. Let’s see if it ever turns up!
If it’s not out for delivery by Monday I will be requesting full refund

16 May 2025
Unprompted review
Aztec Diamond Equestrian logo

Reply from Aztec Diamond Equestrian

Thank you for reaching out and sharing your concerns. We’re very sorry for the frustration this situation has caused. We understand how disappointing it is not to receive your order as expected. We’re glad to see your subsequent order arrived promptly, confirming the address we hold is correct.
We truly value your custom and are here to help make this right. Please feel free to contact us with any further questions or concerns. AD x

Rated 5 out of 5 stars

Lovely clothes

Lovely clothes. Bought for my daughter for a present. Delivered on time. Really good quality and fit. Will definitely buy from again. Great company.

29 April 2025
Unprompted review
Aztec Diamond Equestrian logo

Reply from Aztec Diamond Equestrian

Thank you so much! We’re glad your daughter loved her AD gift and that everything arrived on time. We appreciate your kind words and look forward to you shop with us again in the future. AD x

Rated 5 out of 5 stars

Amazing Products and Customer Service

Great Customer Service and fantastic products - quality is amazing for the price and super fast delivery - first class service all round, many thanks

29 April 2025
Unprompted review
Aztec Diamond Equestrian logo

Reply from Aztec Diamond Equestrian

Thank you so much for your wonderful feedback! We’re really glad you’re happy with our products and customer service. Your support means a lot to us! AD x

Rated 5 out of 5 stars

Amazing

Very quick shipping (arrived within 3 days of ordering which is amazing since I don't live mainland uk) and made a huge difference to my riding. Would definitely recommend 👌

16 April 2025
Unprompted review
Aztec Diamond Equestrian logo

Reply from Aztec Diamond Equestrian

Thanks so much for the great review! We’re really pleased your order arrived quickly and that it’s making a difference to your riding. Your recommendation means a lot! AD x

Rated 5 out of 5 stars

I love Aztec riding leggings

I love Aztec riding leggings. I brought 2 pairs years ago and practically live in them. The original pairs are still going strong and I've just treated myself to 4 more. Highly recommend and delivery was very quick.

28 April 2025
Unprompted review
Aztec Diamond Equestrian logo

Reply from Aztec Diamond Equestrian

Thank you so much for your 5 star review! We’re so happy your original leggings have lasted so well and that you’ve treated yourself to more. We truly appreciate your recommendation. AD x

Rated 5 out of 5 stars

Quick delivery

Quick delivery , high quality product very flattering great value for money tiding tights

23 April 2025
Unprompted review
Aztec Diamond Equestrian logo

Reply from Aztec Diamond Equestrian

Thank you, Kate! We’re glad you love the fit, quality, and value of your AD leggings. We appreciate your support and hope you enjoy them for a long time! AD x

Rated 5 out of 5 stars

Fantastic company to order from

Very easy to order, quick delivery and the show jumper is beautiful quality and fit my daughter perfectly

14 April 2025
Unprompted review
Aztec Diamond Equestrian logo

Reply from Aztec Diamond Equestrian

Thank you for your 5 star review! Your feedback means a lot. AD x

Rated 5 out of 5 stars

This is my first purchase from AD and love it

This is my first purchase from AD, great web site, fast delivery, nice packaging (including tissue paper ! Nice touch ) Colours are great, the feel and fit is superb, I have worn the base layer but not ridden in the jodhs yet, I cant wait, they fit well and feel firm but not tight I absolutely love the colour ranges and I have blue and graphite but my friend has the full green she looks fab in it. Well done AD for designing wear for the yard / riding but also looks fashionable and smart ! than you !!"!

20 April 2025
Unprompted review
Aztec Diamond Equestrian logo

Reply from Aztec Diamond Equestrian

Thank you so much for your kind words! We’re delighted to hear you’re happy with your first AD purchase. Thank you for choosing us and for taking the time to share your lovely feedback! AD x

Rated 5 out of 5 stars

I love my new jodhpurs they are so…

I love my new jodhpurs they are so comfortable I will be purchasing more

19 April 2025
Unprompted review
Aztec Diamond Equestrian logo

Reply from Aztec Diamond Equestrian

Thank you so much for your kind words! We’re so happy to hear you love your leggings and find them comfortable. We can’t wait to see what you pick next. Thanks for choosing AD x

Rated 5 out of 5 stars

Super fast delivery and excellent service

Super fast delivery and customer service. I bought the carbon hat and I absolutely love it!! It’s beautiful and very comfy too

7 April 2025
Unprompted review
Aztec Diamond Equestrian logo

Reply from Aztec Diamond Equestrian

Thank you so much for your 5 star feedback! We’re so pleased to hear you love your new AD helmet and we are even happier that you felt well looked after by our customer service team. Making sure you have the best experience with us means everything. Enjoy your new helmet and thank you for choosing AD x

Rated 5 out of 5 stars

This shop is one of the best where i…

This shop is one of the best where i have ever orderd. All of my orders in past was excellent. The sizes fit well and prices are valueable. Im looking foreward for my next order :) i love riding leggins and pants the most :)

1 April 2025
Unprompted review
Aztec Diamond Equestrian logo

Reply from Aztec Diamond Equestrian

Thank you so much for your kind words! We’re so happy to hear you’ve had such great experiences with us and that you love the fit and value of our products. Thank you for being such a loyal customer. AD x

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look