Babiators UK Reviews 2,986

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the sunglasses, noting their durability and effectiveness in protecting children's eyes. Many appreciate the ease of ordering and the swift delivery service, often receiving their items very quickly. The overall service is frequently described as excellent, with people highlighting the company's reliability and responsiveness. However, some people were dissatisfied with certain aspects of the service, such as issues with delivery where parcels were lost or misdirected. A few customers also reported receiving faulty products or incorrect items, like the wrong size or color. There were also mentions of the warranty terms not being clearly communicated, specifically regarding the need to register products for replacements.

What people talk about most

Product

Consumers find the product to be of great quality and highly functional. Many reviewers praise the sunglasses... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the great quality of the sunglasses,... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the exceptionally quick... See more

Order

Customers consistently note positive experiences with order. Many reviewers highlight the quick processing... See more

Service

Reviewers highlight positive aspects of service. Many customers consistently praise the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely love this brand - Yes they are quite pricey. but they have a lifetime warranty which is fantastic given the fact kids always lose and break them! Customer service wonderful too, always fast... See more

Company replied

Rated 5 out of 5 stars

Great range of high quality approved childrens sunglasses in a range of colours. Easy to order and fast delivery. Well packaged and a guarantee of replacement if broken within the first twelve months... See more

Company replied

Rated 5 out of 5 stars

I was brought these as a present for my 2 year old and on the first day we lost them! I contacted babiators as they had a promotion on that if they broke or were lost they would replace them. I cont... See more

Company replied

Rated 5 out of 5 stars

My daughter loves these glasses, we have had them since she was 3 years old and she’s now 8 and one her 3rd pair. Would definitely recommend they protect their eyes, don’t break or scratch or hurt... See more


Company details

  1. #32 of 51 best companies in Sunglasses shop

Written by the company

Sunglasses for cool kids 😎 Safe. Durable. Awesome. Guaranteed.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

We love the navigators and travel case…

We love the navigators and travel case is super cute.
Packaging is beautiful, delivery super fast!
Totally recommend

14 April 2026
Babiators UK logo

Reply from Babiators UK

This is so lovely to hear—thank you! 😎 We’re thrilled you’re loving the Navigators and that the travel case and packaging made it extra special. Great to know everything arrived super fast too. Thanks so much for the recommendation!

Rated 5 out of 5 stars

Fast delivery.

14 April 2026
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Reply from Babiators UK

Thank you! 😎 We’re so glad your order arrived quickly—enjoy your sunnies!

Rated 5 out of 5 stars

Easy to navigate website

Easy to navigate website, informative, product arrived well packaged and on time. Looks of good quality.

13 April 2026
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Reply from Babiators UK

Thank you so much for your lovely feedback! 😎 We’re really glad you found the website easy to use and informative, and that your order arrived safely, on time, and well packaged. Great to hear you’re happy with the quality too—enjoy your sunnies!

Rated 5 out of 5 stars

All good

Quick service, well packaged, super cute glasses!

13 April 2026
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Reply from Babiators UK

Thank you so much! 😎 We’re thrilled you’re happy with the speedy service and packaging—and that you love the sunnies too!

Rated 5 out of 5 stars

Brilliant

Great little sunglasses for my little one, hope they last a while! They were delivered really quickly.

10 April 2026
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Reply from Babiators UK

Thank you so much for your review!

We’re so glad to hear you’re happy with the sunglasses and that they arrived quickly. We hope your little one enjoys wearing them, and that they last for many sunny adventures ahead! ☀️😎

Rated 5 out of 5 stars

Very cute

Fast delivery - very cute sunglasses.

8 April 2026
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Reply from Babiators UK

Thank you so much for such an awesome review!😎

Rated 5 out of 5 stars

Perfect

Great design. For my toddler so well and look amazing. Delivery was so quick and they are high quality

7 April 2026
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Reply from Babiators UK

Thank you so much for your review!

We’re delighted to hear the design works so well for your toddler and that you’re happy with the quality. It’s great to know the delivery was quick too!

We really appreciate your support and hope your little one enjoys their new sunnies😊

Rated 5 out of 5 stars

Just fantastic!

Fast delivery and the items are fantastic quality. I ordered some keyhole shades and a hat for my 6 month old and he looks utterly adorable - just a cool little guy!

7 April 2026
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Reply from Babiators UK

Thank you so much for your awesome review!

We’re so pleased to hear you’re happy with the quality and speedy delivery. It sounds like your little one is rocking the keyhole shades and hat—what a cool dude! 😎

Rated 5 out of 5 stars

Very prompt delivery and well packed…

Very prompt delivery and well packed delivery box. So cute ☺️

6 April 2026
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Reply from Babiators UK

Thanks so much for your fab review!

We’re delighted to hear your order arrived quickly and was well packaged. And we agree—so cute! ☺️

Rated 4 out of 5 stars

Great for Toddlers

The sunglasses are great my daughter is suited with them. Only haven’t given 5 stars because I bought a bundle which should have included the case but it appears I didn’t select the case when I checked out, it would have been an idea if a reminder popped up and notified

3 April 2026
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Reply from Babiators UK

Thank you so much for your review!

We’re really pleased to hear your daughter loves her sunglasses and that they suit her so well 😊

We’re sorry to hear about the issue with the case not being selected as part of your bundle. We completely understand your feedback around having a reminder at checkout, it’s really helpful and something we’ll take on board.

We can’t see that you reached out to us directly, but a member of our team has now been in touch to help get this resolved for you.

Rated 5 out of 5 stars

BRILLIANT GIFT

ARRIVED SO QUICKLY , LOVELY GLASSES AND GREAT PACKAGING - BRILLIANT GIFT !

3 April 2026
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Reply from Babiators UK

Thank you so much for your review! We're delighted to hear your order arrived quickly and that you’re happy with the glasses and packaging. It means a lot to know they made a great gift—thanks again for your support!

Rated 5 out of 5 stars

Cutest glasses

Love the sun glasses for my two little girls, they are really cute and stylish but some of the only sunglasses that my children seem to find comfortable enough to actually keep on. Service is always good and arrives quickly. Have bought from them twice now.

7 March 2026
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Reply from Babiators UK

Thank you for your awesome review! We're so glad you're pleased with the product and quick delivery. It's great to hear the strap is helping keep them in place and you coming back to purchase your second pair with us!

Rated 5 out of 5 stars

Perfect fit for my 2 year old grandson

Perfect fit for my 2 year old grandson. This is our 2nd purchase and would definitely recommend Babiators to all.

27 March 2026
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Reply from Babiators UK

Thank you for your awesome review. We're so pleased to hear they’re a perfect fit for your grandson, and it means a lot that you’ve come back for a second purchase. We really appreciate the recommendation and your support.

Rated 5 out of 5 stars

Excellent quality.

Excellent product. Quick delivery. Strap very hand to help them stay on!

30 March 2026
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Reply from Babiators UK

Thank you for your great review. We're so pleased you're happy with the product and the quick delivery. It’s lovely to hear the strap is helping keep them secure, that’s exactly what it’s designed for.
We really appreciate your feedback and hope to see you again soon!

Rated 1 out of 5 stars

Paid for goods I never received, and no help to resolve it.

I am extremely disappointed with both the delivery and the lack of support from this company.

My order was marked as delivered by DPD, despite no delivery attempt being made while I was home. The proof photo provided shows only a close-up of the address label, with no evidence of where the parcel was left. I have checked with all neighbours and the parcel has not been located.

While the initial issue may lie with DPD, the company’s handling of the situation has been equally unacceptable. I was met with a blunt and dismissive response and told to email customer service, despite already being in contact with them. Since then, I have received no follow up, no resolution, and no accountability.

I am now left without the item I paid for and out of pocket, with no clear path to a refund or replacement.

For a company that promotes itself on quality and customer care, this experience has been incredibly disappointing. I would not recommend and will not be purchasing again.

26 March 2026
Babiators UK logo

Reply from Babiators UK

We’re so sorry for the issues you’ve experienced with your delivery. Whenever there’s a disputed delivery, we’re required to raise it with the courier for further investigation.

Following your email on Friday, our team has raised this with DPD and will be in touch shortly to advise on the next steps.

Thank you so much for your patience.

Rated 5 out of 5 stars

Great glasses

Great glasses, super fast delivery

27 March 2026
Babiators UK logo

Reply from Babiators UK

Thank you for such an awesome review, super pleased you love your Babiators!

Rated 5 out of 5 stars

Very impressed

Great quality product and fast delivery, very impressed. I’ll be ordering another pair soon.

25 March 2026
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Reply from Babiators UK

Thank you for such an awesome review, super pleased you love your Babiators! We look forward to seeing you again soon!

Rated 5 out of 5 stars

We love our babiators!

We love our babiators!
I bought some for our first little girl and we are now using them for our second and have bought our older girl the next size up.
I particularly like how we can get plain black glasses so we can all match as a family as most other designs I've seen for little girls are very girly. Most importantly, it's good to know there is sun protection I can trust for my little ones.

18 March 2026
Babiators UK logo

Reply from Babiators UK

Thanks so much for your lovely review!

We’re so happy to hear your Babiators have been such a hit with both of your little ones — and that they’ve lasted well enough to be passed down, that’s exactly what we love to hear. It’s also great to know you’re enjoying the classic styles (matching as a family sounds amazing 😊).

Most importantly, we’re really glad you feel confident in the sun protection for your children — that means everything to us.

Thanks again for your support!

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