Baby Blue Florist Reviews 

Wonderful experience and beautiful flowers.

I wish I had also read the reviews. I am going on week 2 of talking to “Cathleen Kaur- Customer Happiness Manager” about my refund that she is “looking into”. This is a scam!

I definitely feel like this is a scam. I ordered flowers for my moms birthday and within a couple hours my order was cancelled by them. I was emailed saying that I would receive a refund within 2 business days and it’s now been 17 days and I haven’t received anything despite many emails and even a phone call with the company. I wish I saw these reviews before I ordered them.

Ordered a bear from this place and got an email saying that it could not be delivered and I would be refunded my money within 2 business days! Here it is several days later and I still have not seen my money!!!! SCAM!!!

unfortunately I had to select at least one star in order to write this, Just like all the posts before this was a scam. I was searching for florists to get my niece some flowers for her birthday. Within an hour or two of my card being charged I got an email saying the florist rejected my order and send me a bogus email with something that tried to look like a refund. The promised refund still has not hit my account...3 weeks later after several emails back and forth. Make sure everyone knows to avoid this site!!!

I ordered flowers to be delivered to a friend who lives near Denton, Texas. When I placed the order, I paid for them with my USAA credit card.
Then I got an email from the florist saying that the florist canceled the order. No reason was given.
*** A credit to my Visa credit card was not made. Yet, I paid the credit card bill.

Same as everyone. Currently in the process of getting this resolved. If not, I will be contacting a lawyer. Clearly they are a business that steals from people.

Made order never received it. Was charged 100. And my neice never received it.it was for a special day where my great neice was born.and it's crazy I spoke with company when made it. Was garrenteed that it would be same day delivery and all. . and can't get ahold of anyone to help me with this matter.

I made a order and they canceled my order but never sent my money back.. I spoke with someone and they still didn’t refund my money

My experience was the same as the others: total scam. You get a message after you paid saying the bouquet of flowers is not “deliverable,” then the phony responses from “Customer Happiness Specialist” Cathleen Kaur.
I reported it to my credit card company which promptly put a hold on the purchase. What’s frustrating is my attempt to notify Google so it can stop the ads has gone nowhere. Google has no “category” for a phony business! Perhaps they don’t want to bother because they have so many?
Learned from this experience to verify name and address of “local” companies,

as many others have said, i ordered flowers and within 30 mins my order was canceled. on july 3rd they told me i’d have a refund within 2 buisness days. however it is now july 8th and i have yet to get one. and the customer service line keeps saying wait 2-3 buisness days and has yet to send my refund

I like many other consumers ordered flowers from this company, only to be refunded within the hour. Looking at all of these reviews… This company is running the biggest scam to steal our information.

The flowers never showed up. I am glad I put this on a credit card and not my debit card.

Total scam! First let me say that this company claims on their website that they are a better business bureau accredited company. After doing research however they are misusing their label and have an F rating!

I like so many others ordered flowers for my friend whose mother passed away June 30th. Within 30 minutes the order was cancelled. I emailed and received a follow up that there was no florist in the area to deliver… when you enter the zip code shouldn't the website say this before it takes your money? I was told I would receive a refund in 3 days… kept checking my account… no refund. Fed up, I filed fraudulent charges with my bank and filed a complaint with the better business bureau and finally got a receipt for the processed refund and the money cleared my account today.

People shouldn’t have to jump through hoops or have to continuously email seeking refunds! It seems as if they hope people aren’t following up or noticing their money gone!!

Bottom line- shop elsewhere!!

Absolutely awful company. They canceled my order without telling me and refused to tell me why when I called and emailed. Save your time and money and shop literally anywhere else.

Thank you very much Tony Balow for the excellent customer service. Called up in the morning and placed an order of flowers for my girlfriend for our 4 month anniversary. Flowers were delivered by 12pm the same day. A+++++++ all the way around. And my girlfriend loved the flowers! Thank you again!!!

Kyle W.

I too ordered from Baby Blue Florist and had my order canceled. The money was to be refunded. I then read the reviews, saying people had the exact same thing happen and they were fighting for their money to be returned. I got scared.
What I didn't understand was this is an online company that uses local florists, so they have to work with what the local florists have.
After a week, (in their defense there was a holiday within that week) I was contacted by customer service. They apologized and sent me a copy of the processed refund from the bank. They are reordering something different for me, and I am 100% pleased with the service.

This was the Babyblue Florist in Moravia Iowa. The gentleman was very accommodating. Made sure he had correct information. Informed me of total charges and took info about my credit card. Told me he would call after he made delivery which he did. My friend called me a short time later to thank me for the flowers and said how beautiful they were. Sometimes hard to understand because of his accent but was very patient with me

I ordered June 13th 2023 same day my order got canceled being told I did not have a deliverable address and I would have my refund in about 3 buisness days and now it is July 3rd 2023 and still no refund and I have sent several emails and have received responses thanking me for my patients but patients is out the window now that it has been 3 weeks.

EDIT: July 3rd 2023 evening time
after many emails and creating this post it appears they have finally given my refund. I am still keeping 1 star because that process of haveing to nag them over and over to get the refund was ridiculous, not good buisness practice at all.

EDIT 2: July 6th
E-commerce manager emailed me trying to bribe me to change my review with a free bouquet claiming the bouquet I selected was unavailable which is why it was canceled but I was originally told it was because I did not have a deliverable address. Did not accept free bouquet as I did not appreciate the bribe and I originally ordered for my husband for father's day which has far since passed and I got him flowers through a different buisness instead anyways and that other business was 10000x better than BabyBlueFlorist and it was local I just had to pick up. Shop local when it comes to florists people, its Much better.