Babyboo Fashion Reviews 

17,782
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 2,582 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the high quality and stunning aesthetic of the pieces, noting the excellent fabrics and flattering designs. People are happy with the user experience, such as the ease of using the website and the quick arrival of their orders. Conversely, a small portion of people felt that the sizing is inconsistent; some mentioned dresses fitting very different across items, while others stated issues with fit in the bust area. Additionally, several reviewers pointed out concerns regarding return policies, such as receiving store credit instead of a direct refund after making an exchange.

What people talk about most

Product

Clients share positive opinions on product, highlighting that the dresses are truly high quality and feature... See more

Quality

Consumers find quality to be very positive, frequently highlighting the amazing materials and beautiful dress... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that shipments arrive... See more

Order

People report ambiguous experiences with order, highlighting a stark division among consumers. While many... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting a seamless and exhilarating shopping... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve bought over 10 dresses on baby boo. My experience has been fantastic. Faster shipping, beautiful and elegant dresses and styles. Quality is super duper. I’m always getting compliments with baby... See more

Rated 5 out of 5 stars

Website is easy to use, emailing online support great turn around time. Quality is really good. Just check sizing - sizes run really small and a bit all over the place, I have tried 3 dresses now... See more

Rated 5 out of 5 stars

I ordered 2 dresses. One was fitted a bit too tight for me. The exchange process and communication from the company was easy to navigate and my new dress was delivered within a week. I’m satisfied wit... See more

Rated 5 out of 5 stars

In love with the pieces from babyboo. They are always so high quality and the silhouette in their dresses is like no other! Such a good experience everytime.


Company details

  1. Ladies' clothes shop
  2. Fashion accessories shop
  3. Fashion designer
  4. Underwear shop

About Babyboo Fashion

Written by the company

BABYBOO Fashion is one of the world's iconic and fast-growing online retailers, selling women's clothing globally. We are your go to fashion brand, with NEW styles released every week, ranging from partywear to eveningwear, and stunning stand-out pieces for all babes around the world.

Having a solid 12+ years of operating, we have hit top ranks and want to make sure that we always deliver amazing customer service and beautiful, high-quality products that will make you look and feel amazing. We LIVE for our customers.

With over 1.3M+ social media followers and over 500,000 customers located all around the world, we are your go to for the hottest trends and styles.

Whatever the event, we have your outfit sorted! So, what are you waiting for boo? Shop now at www.BabybooFashion.com.

✔️ 24/7 CUSTOMER CARE

We have an incredibly hardworking online customer service team that works 24 hours round the clock, answering all your emails, messages, and comments across our social platforms. We aim to respond to all enquiries within 24 hours, but we appreciate your patience during busy sale periods. We are ALWAYS here to help you!

✔️ WORLDWIDE DELIVERY

Good news, we deliver to 100+ countries worldwide! Choose from either standard services or express delivery! Plus, we offer fast and free shipping for all AU orders over $150.

For all email enquiries, please contact us at contactus@babyboofashion.com

✔️ STAY UP TO DATE

Follow @babyboofashion on Instagram, Tik Tok, Facebook, Twitter, and Pinterest to stay up to date with the latest trends, collection drops and exclusive offers.

See you soon boo! 💋


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

18k reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.3

All reviews

(17,782)

2,680 reviews in the last 12 months

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Rated 5 out of 5 stars

Ive bought my girlfriend 2 dresses

Ive bought my girlfriend 2 dresses from babyboo and both times shes loved them, the reviews make it super easy to estimate the sizing and there is an excellent range on offer. Delivery is also super quick for last minute events/presents

19 June 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely dismal

Absolutely dismal. They sent me a dirty/worn dress which I returned and the replacement never arrived. Charged me for shipping and taxes for nothing. Stay away.

11 July 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful dress and amazing customer…

Beautiful dress and amazing customer service.
I asked them to apply a discount for me since I bought the dress at full price and there was a sale happening the next day.
And they applied it! Super great customer service

18 June 2026
Unprompted review
Rated 5 out of 5 stars

I am extremely impressed by the service…

I am extremely impressed by the service and how easy it is to use the website, my dress came within a week and it fits perfectly and true to size, I ordered an extra small even though I have a bigger bust the blazer dress fits perfectly. I am rating my overall experience 5 stars because I ordered from South Africa and my order was shipped in time and it was in perfect condition

9 July 2026
Unprompted review
Rated 1 out of 5 stars

Extremely dissapointed

I was so excited to place my first order with Babyboo after seeing countless positive reviews on TikTok. The dress I purchased was a significant purchase for me, and I had high expectations.

Unfortunately, the dress was completely unwearable. It would not zip by approximately four inches, despite ordering my usual size. I wasn’t looking for a refund—I simply wanted to exchange it for a different style that would better suit my body.

The disappointing part is that I unknowingly removed the security string while trying to get into the dress. There was no warning in my order confirmation or purchase email explaining that removing this string would permanently prevent an exchange. As a first-time customer, I had no idea. I only noticed the wording after I had already removed it while attempting to try the dress on.

Customer service acknowledged that I didn’t know about the policy but still refused to offer any solution or escalate my request to someone who could approve an exception. For such an expensive dress, I expected a little more understanding, especially since I wasn’t asking for my money back—only the opportunity to exchange an item that I cannot wear.

I hope Babyboo reconsiders how situations like this are handled. A little flexibility and empathy for first-time customers would go a long way. I would gladly update this review if the company reaches out and offers a fair resolution. Be aware that certain dress designs are not true to size. The dress fit so wierd. My chest area was completely explosed through the peephole.

8 July 2026
Unprompted review
Rated 1 out of 5 stars

BE CAREFUL!!!!

BE CAREFUL!!!!!
Please be careful before ordering. I returned my dress after trying it on once because the size was not right, and although the item was returned in perfect condition, I was only offered store credit instead of a refund.

This was not clear enough to me before purchasing, especially as I paid through instalments. I have seen many other customers experiencing the same issue, so I recommend reading the return policy carefully before placing an order.

8 July 2026
Unprompted review
Rated 5 out of 5 stars

First experience

I initially got a size bigger. After reaching out to the customer service, my exchange request was immediately processed and the new dress was already on the way before I even returned the one I had initially purchased. I greatly appreciate the good service. The dress was here in no time!

As for the dress, amazing quality and amazing style. Babyboo always delivers new and unseen styles with the best fabric. Will be ordering again for sure!

1 July 2026
Unprompted review
Rated 1 out of 5 stars

BEWARE: TRICKSTERS and SCAMMERS!

They are TRICKSTERS and SCAMMERS! BEWARE! Item came looking like it was worn. I opened chargeback. Babyboo provided a return label and told me they will provide refund. I returned the item and made them aware. Then they told me to close the dispute so that they can refund the money, so I did. After that they refused to respond to me, so they took the return yet they are refusing to refund. They told visa security one thing and tell me another, very cunning.

7 July 2026
Unprompted review
Rated 5 out of 5 stars

I bought the wrong size and the…

I bought the wrong size and the exchange was absolutely amazing. Within seconds I got my dress exchanged. The delivery was extremely fast and I just love how the dress fit. Safe to say baby boo is my number one online shopping destination.

17 June 2026
Unprompted review
Rated 5 out of 5 stars

So happy with the dress

So happy with the dress! The quality of the dress is beyond the expectations and it really makes my body snatched!!! Not to mention I was very pleased that the order arrived way earlier than promised.

26 June 2026
Unprompted review

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