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Rated 1 out of 5 stars

I ordered a dopplar, they deducted the money from my account. I never received it, they won't answer my calls, will not respond to emails. Do not order from this company

Rated 5 out of 5 stars

I love the baby doppler, I was a very anxious expecting mothers as pregnacy wasn't expected and there were a few medical conditions this product arrived early and work well on picking up the baby's he... See more

Rated 5 out of 5 stars

I paid extra for 2 day shipping as I wanted this Doppler to arrive quickly to ease my anxiety. I received a notification that it was scheduled to arrive 4 days from the date I ordered. I emailed custo... See more

Rated 5 out of 5 stars

The baby Doppler I received is great! I love that it included gel and the price was unbeatable. Products like these help a lot of expecting mothers put their minds at ease and can make their day by be... See more

Company details

  1. Pregnancy care centre
  2. Baby shop
  3. Pharmacy

Written by the company

Fetal Heart Rate monitoring made easy. Your one stop shop for all fetal heart rate monitoring needs. Fetal Doppler at wholesale prices.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

No email to confirm shipment

Only thing that’s not even really a bad thing was I never got the email saying the product shipped. I got an initial email thanking me for the order and saying I’d be notified when it shipped. It just showed up.

3 May 2024
Rated 5 out of 5 stars

I love the baby Doppler

I love the baby Doppler. It’s helps me check my little heart rate as he continues to grow. What I like move was how quick it came. I paid for 2 day delivery and it came right on time. The Doppler is so easy to use, understand, and hear. I would recommend this device to any expecting mother. It’s a great product and I tell all my mom friends buy it or add it to your registry
So you won’t miss out. :)

17 May 2024
Rated 5 out of 5 stars

The baby Doppler I received is great

The baby Doppler I received is great! I love that it included gel and the price was unbeatable. Products like these help a lot of expecting mothers put their minds at ease and can make their day by being able to hear their little babies anytime & anywhere. I love this Doppler and will recommend it to anyone I know that is expecting.

17 May 2024
Rated 1 out of 5 stars

Service is no good.

The receipt email said I would get another email with tracking information which I never received. I reached out to support for tracking info and it took them a couple days. Secondly I ordered the Teal colored version for a specific reason and I received the Blue. Not happy with the service overall.

16 May 2024
BabyDoppler logo

Reply from BabyDoppler

Hello,

We are very sorry to hear about your experience. It appears there was a mix-up at our warehouse, resulting in you receiving the blue Doppler instead of the teal one. Please rest assured that both colors are the same exact device and work identically.

This is not a normal occurrence, and we sincerely apologize for the inconvenience caused. We appreciate your feedback and will strive to ensure this does not happen again.

If you have any further questions or need additional assistance, please let us know.

Best regards,

Team Baby Doppler

Rated 5 out of 5 stars

Sharing joy of 3rd Pregnancy

This is my 3rd pregnancy and I purchased the doppler so my 2 other children could experience their new sibling before they arrive. The doppler arrived quickly and with all the items I need. We cannot wait to share the joy of the baby's heartbeat with my children and family.

14 May 2024
Rated 5 out of 5 stars

Worth every penny

Worth every penny! I’ve seen people say the 2 day shipping fee wasn’t worth it for them, but my Doppler did arrive in about 2 business days! It’s super easy to use. I am almost 14 weeks and after about 10 minutes of messing with it I was able to find baby’s heartbeat and heart it loud and clear! I’ve been struggling with anxiety in between appointments and this gives me a lot of relief! I will recommend this to any pregnant friend I have!

21 May 2024
Unprompted review
Rated 2 out of 5 stars

I ordered the doppler in color teal and…

I ordered the doppler in color teal and received blue. No tracking information provided with order.

14 May 2024
BabyDoppler logo

Reply from BabyDoppler

Hello,

Thank you for your feedback. We apologize for the mix-up in receiving the wrong color for your product. Unfortunately, the color you originally selected was out of stock, and we wanted to ensure you could still enjoy the benefits of the product without further delay, so we sent an alternative color. We are also sorry to hear you never received a tracking number, that's not a normal occurrence but we appreciate you bringing it to our attention.

We hope that the device is meeting your needs and that you are finding it helpful. If the color is a significant issue for you, please let us know, and we can discuss potential solutions to make this right for you.

Thank you for your understanding, and we hope you enjoy your product.

Best regards,

Team Baby Doppler

Rated 4 out of 5 stars

Customer service/shipping/received different

When I didn’t receive tracking information and anything stating if my package shipped yet I had to email and customer service got back to me and sent me an email and my package had shipped but when I received my package I had ordered teal color and I got blue I emailed customer service again but never got back to me :(

13 May 2024
Rated 3 out of 5 stars

Needs to Communicate

Ordering is simple but I didn't receive any feedback after placing the order. No one ever answered the customer service phone number. I finally found out what was going on with my order after sending an email and that was through ups saying I had a package coming not because of the company.

13 May 2024
BabyDoppler logo

Reply from BabyDoppler

Hello,

Thank you for sharing your feedback about your ordering experience. We sincerely apologize for the lack of communication you encountered after placing your order. It's important to us that our customers are well-informed, and we regret that we did not meet this expectation in your case.

We've been addressing issues with our tracking number email delivery, and I'm pleased to inform you that our team is working to promptly resolve this. We are glad to hear that you've received your order despite these challenges.

If you have any further questions or need assistance with your product, please don't hesitate to reach out to our customer service team. We're here to ensure you have all the support you need.

Thank you for your patience and understanding.

Best regards,

Team Baby Doppler

Rated 1 out of 5 stars

Was offered a full refund and I’m now…

Was offered a full refund and I’m now still waiting on update. Poor quality product received and it’s absolutely waste of money and time. Won’t recommend to anyone who after a quality product, please look for somewhere else.

12 May 2024
BabyDoppler logo

Reply from BabyDoppler

Hello,

Thank you for sharing your feedback. We are truly sorry to hear about your dissatisfaction with the product you received and the experience you've had. It's certainly not the standard of quality and service we aim to provide.

We understand that the product did not meet your expectations, which seems to have been an unusual occurrence as our Baby Dopplers are extensively tested and trusted by many customers worldwide. Nonetheless, we take your experience seriously and have already processed a full refund as promised.

We are committed to ensuring our customers are satisfied and regret that we could not meet your expectations this time. If there is anything further we can assist with or any additional concerns you would like to discuss, please do not hesitate to reach out.

Thank you for your feedback, and we wish you the best in finding a product that meets your needs.

Best regards,

Team Baby Doppler

Rated 5 out of 5 stars

Great product

Easy to checkout and shipped fairly fast. Only thing was that it took me a bit to get tracking info after paying for 2 day shipping which customer support helped! Product itself is great and gets the job done. Love having peace of mind.

10 May 2024

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