Advertised 3 day express delivery. I ordered a birthday gift for my daughter 10 days before her birthday. Placed order on 4-30 and 21 days later it still has not arrived. Sent multiple emails asking f... See more
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Received a defective non-functional product. Informed Baby-Exo the following day. What followed was a string of barely understandable emails demanding video evidence and repetitive instructions on how... See more
Simple but elegantly made. Nice material, sleek design and good user interface. Dispenses accurate qty of water. I would prefer this over any formula mixer as they don’t usually mix the right formu... See more
Pro: Very good product design, and idea for temperature control settings on the display for baby formula mix. Warm up water quickly. Con: Bleach smell water pod in-spite of multiple washes / di... See more
Company details
Information provided by various external sources
We hope that more and more products will be invented by us to bring more convenience for the family has a baby and they can have more time to accompany the baby. Let your baby immerse in love. Baby EXO-Extend your love.
Contact info
Hixson Pike 5928, 37343, Hixson, United States
- 1-(310) 876-8632
- customerservice@babyexo.com
- babyexo.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Product was what I needed and not too expensive
Good experience and very affordable.
Do not buy their products
Do not buy their products, complete scam, 200$ rip off. They make it look like you can buy spare parts you definitely can't.
The quality of the dresses I ordered…
The quality of the dresses I ordered are super nice, and it just what I ordered f4om the picture. They also have fast delivery
Buyer beware
Buyer beware! This company is a scam. I received a completely different dress than what I ordered. I ordered the dress in the picture and instead was given a bright peach dress with a different lace pattern, and a musty old smell. Now I have to find a new dress in a week for my baby shower. Even worse, I have been trying to return for almost a week, without success. I paid $52.80 for the dress. Instead of being offered a full deserved refund, the company has offered me $8 and suggested I give the “dress away to a friend, perhaps as a present.” When I said no and asked for a full refund, they wrote again suggesting a “partial refund of $18 to keep the dress.” Unfortunately, this isn’t the dress I ordered. I do not want it and no one I know would want it because it is a smelly old dress. I really do hope I can get this resolved; however I have been going back and forth for almost a week without given a refund. Very disappointing.
Horrible how long this took to come…
Horrible how long this took to come from China😡 Just be honest and say our stuff comes from China so it will take forever to purchase and we had to shop for something else! I will make sure to let everyone know this too
Part was delivered broken.
We still have not received our order
We still have not received our order. It told us two day shipping and it’s been over two weeks.
Wrong dress; poor quality
I received a dress in the mail today, not the one I ordered based on the photo associated with the purchase.
Measurements from the site are incorrect and even if I did like the dress, it doesn’t fit.
Looks cheap, color is less than champagne.
Dispenser doesn't work for the third…
Dispenser doesn't work for the third times, all new funnels cant be return
Item has not been sent in over a month
it has been over a month and I have not recieved my item. I contacted customer service and they were not able to give me an answerr
Product support does not exist
Product support does not exist. I've tried to contact support no less than 10 times and only received one email back stating "We don't support parts".
Awesome product!
Absolutely love the kettle! It has made getting our bottles ready much quicker and easier!
customer service for this company is…
customer service for this company is non existent tried to email about my formula mixer failing and got no response, so waited a week and tried to send another and yet again no response, ended up buying the hot water kettle that seems to be working so far.
Simple but elegantly made
Simple but elegantly made. Nice material, sleek design and good user interface. Dispenses accurate qty of water.
I would prefer this over any formula mixer as they don’t usually mix the right formula qty.
the instructions manual is not well written though. They don’t even talk about how to dispense the water (which is the main function- lol). But the user interface itself is simple enough to figure it out.
I tried to return the dress that I got…
I tried to return the dress that I got because the material is so sheer it wasn't wearable but the return system wouldn't let me through and I never was able to get a hold or anyone in Customer Service so now I am stuck with a dress that I can never wear and do not want.
Same brand as Living Ez
It would be helpful if you updated the information on your old brand name "living ez" to direct users here to baby exo since they are the same products. Shipping of replacement parts were very fast and communication excellent.
I ordered thinking it would be 3…
I ordered thinking it would be 3 business days, well it was actually 8 business days and I had to purchase another maternity dress for my baby shower 😣very disappointed 😞

Reply from Baby EXO
Ordered express shipping
Ordered express shipping. Still have not received it. Needed it for a photo shoot that had come and gone. Contacted your company to return the dress, told it was being shipped so I have to wait until it arrives and then I have to contact you again to return it.

Reply from Baby EXO
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