Babyonlinedress Reviews 473

TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Hands off this Company, Not replying in time. Quality Unbelievable bad, every T-Shirt from Temu for USD 2,00 has got a better quality than their „Dresses“

Rated 4 out of 5 stars

I sent email requesting more discount to cover extra alteration since the dress is too big and they honor my request. They paid extra to have it tailored to my measurements. The dresses are beautiful... See more

Rated 5 out of 5 stars

I purchased a wedding dress with custom made service. I loved my wedding dress, it fit her perfectly (size 8) .Very tasteful mermaid-style that could easily be worn again to the wedding.I will be peru... See more

Rated 5 out of 5 stars

I was all out of blue tie dress options a week before a charity gala, so I decided to website this gown based on the previous reviews. I honestly was expecting something poorly made and unfit, but to... See more

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3.1

Average

TrustScore 3 out of 5

473 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Babyonlinedress out did my wedding dress

Babyonlinedress created a beautiful wedding dress for me. It was extremely elegant and timeless. I wanted a vintage wedding dress and they nailed it! They custom fitted the dress to where it fit like a charm, and had express shipping so I received my dress a lot quicker than expected. I plan on ordering from them again when the military ball comes around.

14 January 2018
Unprompted review
Rated 5 out of 5 stars

Beautiful dress

Beautiful dress..I was skeptical buying my daughter a wedding dress without seeing it or her trying it on but we were pleasantly surprised. It fit her like it had been tailored for her and looked very beautiful. Everyone complemented her on it.

9 January 2018
Unprompted review
Rated 5 out of 5 stars

amazing!!!

amazing!!!! first of the seller communicated thoroughly she made sure the dress was fitted to my needs although she is far away lol, she even made some altering since im pregnant , & she made sure dress arrived before wedding, I definitely recommend her !!! she's amazing and the dress is GORGEOUS!!! its high quality material, and great price! definitely worth the money

29 December 2017
Unprompted review
Rated 5 out of 5 stars

very good site

This dress was what I needed for my wedding,This dress is a winner I would recommend this dress to anyone who is looking for a simple nice dress

19 December 2017
Unprompted review
Rated 5 out of 5 stars

Great store!

I am 5.1 and 160lbs. I usually wear dress size 10-12 but I ordered 16 it was still a little tight. So I returned and order 17 plus size as that was the next size available. The seller contacted me asking for custom size and she/he custom made it for me.... awesome customer service...great price... comfortable material and fast shipping..... I am extremely happy with my purchase and will highly recommend.

19 December 2017
Unprompted review
Rated 5 out of 5 stars

This dress looks exactly like the …

This dress looks exactly like the picture and the quality and fit are on par with the very affordable price. Perfect for a wedding on a major budget. Bought it for my sister for her small family wedding.

15 December 2017
Unprompted review
Rated 1 out of 5 stars

I ordered dress for dance

I ordered dress for dance, the dress came 2 weeks late. I guess I should have read the return policy or lack of return policy as they will not allow returns even if it is there fault. The dress did not look like the picture and would never wear it if It had been on time. NEVER ORDER FROM THIS SITE.

7 December 2017
Unprompted review
Rated 1 out of 5 stars

it only cost you your soul=)

all 3 dresses were absolutely disgusting. how ever you can rip the dresses up for rags for cleaning. but even then, the material itself isn't good, so you end up throwing the rags out after one use of cleaning...

im 5'9, 62 kgs and i ordered medium. check measurements prior to ordering, it was ok. dresses were $200+ usd.
email them about unnecessary colour change, falling apart material and wrong sizing, with pictures of proof. and boy oh boy, let me tell ya, you would find a new talent... called keyboard ninja. you would reply so fast after learning that they only reply back once a day, hoping if you type fast enough, you would be a chosen one and get not just one, but 2 emails for the day. refused refund, made a ton of excuses.
if you want a wild and memorable experience...why not give it a go and purchase from this dreamy online site, it would only cost your time, money, and your soul.

6 December 2017
Unprompted review
Rated 1 out of 5 stars

very disappointed!

very disappointed!!
My first purchased with this store was a nice dress, that fits properly and decent quality; so i decided to buy again, but this time the dress didn't match the size chart that they provided, so was small on me, I have been back and forth with emails with their "costumer service" for 9 days to return the dress and wishing to get my refund back as per their policies to buy another dress. but the only thing that they are offering is a "partial refund" for me to tailor a dress that DO NOT FIT ON ME.

that's what I call stealing!!!

30 November 2017
Unprompted review
Rated 1 out of 5 stars

DO NOT DEAL WITH THIS COMPANY!!!

Disgusting company!! The dress I purchased looked NOTHING like the picture on their website. There was a choice of size & colour (never a mention of it being “custom made”)
I have sent over a dozen emails back to the company and they just keep stuffing me around, telling me the dress was custom made for me and even though it’s way too big and looks NOTHING like the picture “it’s still a pretty dress”!! They wouldn’t give me a return address until I threatened legal action, and then told me I could return it to them but they couldn’t guarantee they could give me a 100% refund and if it got “lost” on the way back to them they would not be able to refund me at all!! Soooo angry right now!!! PLEASE DO NOT BUY ANYTHING FROM THIS COMPANY!!

31 October 2017
Unprompted review
Rated 2 out of 5 stars

A big let down

When I received the dress, the zipper didn't work and I had to get the dress altered, which cost me $40. I sent an email and got a quick reply, They offered me a 30% refund (which I think is ridiculous) for the cost of the repair, but were generous enough to offer me more. However, the zipper replacement ended up redundant as it was the cut/make of the dress inhibited the zip from moving more that half-way up the dress. I contacted customer services and after 4 days i hadn't received a reply, not until I started a live chat on their website, was I able to get a response from the company. They also made the train of my dress absurdly long, which did not match the image, so I had to get that altered also (costing me a further $55), I also had to attempt to fix the 'broken' zip, costing me another ($30). At this point, I'd had enough trips to the tailors and requested a refund. I was even more disappointed because I had spent an additional $28 to have the dress custom made.
It has now been a month and still no response.
Although the quality of the dress is adequate, spending $153 in extras was not worth purchasing from this website again.
(fyi. this dress is for my graduation and I did not have time to go searching for another dress and I was not expecting to encounter so many problems, hence why I paid so much in repairs.)

17 October 2017
Unprompted review
Rated 1 out of 5 stars

awful company

awful company. They made wrong size even though l spent 50 bucks to have it custom made, the material was disgusting and to top it off they didn't even respond to my email! DO NOT SHOP HERE l am so angry. what a waste of money

30 September 2017
Unprompted review
Rated 5 out of 5 stars

loving shop

i really like this shop! This shop offers bridesmaid dresses, wedding party dresses, hoco dresses , prom dresses, occasion dresses and much more. more than 1000+ styles for you to choose, there are many dresses of all types, models and colors you want. Tulle or velvet, lace or satin, with or without sleeves, whatever your dress you want, I'm sure you will be able to find it on this shop.

26 September 2017
Unprompted review
Rated 1 out of 5 stars

We bought a dress for my daughter's …

We bought a dress for my daughter's graduation. Looks nothing like pic. Have emailed/messaged numerous times to request. No response. Nothing. What an absolute joke. Do not buy anything from this site!!! Also I notice babyonline & light in the box are same "company". Save your money please. ..😠😠😠

22 September 2017
Unprompted review
Rated 1 out of 5 stars

Like other customers I too wish I could …

Like other customers I too wish I could put zero stars rate for this did my measurements and when I got the dress it was mot the same style of dress nor my size how do I even try to return this dress now the wedding is 2 weeks away I have no dress so disappointed

10 September 2017
Unprompted review
Rated 1 out of 5 stars

Unhappy customer

Unhappy customer, we ordered a formal dress which was a custom order, made to measure & we paid extra for the custom order. Not 1 part of the dress fits far too small. We emailed customer support to ask for a returns number to return for refund as per their procedures. We have made numerous attempts to make contact but we are being completely ignored. Their policies state you need to contact them within 7 days after receiving the item but they do not acknowledge our attempts to make contact. The dress is also coming apart at the seams very poorly made. DO NOT BUY FROM THIS SITE. Our dress was not cheap it was costly & it is far too small

18 August 2017
Unprompted review

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