Tony is the man! From start to finish e assisted and made sure everything was handles smoothly. He took care of speedy responses, any reworks or documents needed to be resent, waiving stips, clear com... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Hugo Dominguez, my liaison partner - plain and simple why this is 5 stars. Engaging, calm... responsive without being overbearing. I applied with numerous groups for expansion financing, and thi... See more
Backd is a stand up company! They may not be the biggest shop out there. But they deliver outstanding ISO servicing and their constant communication allows me to always update my clients. Their pri... See more
Company replied
Working with Backd has been such a pleasant experience. I want to specifically acknowledge how hard Gerard Hines works. What made this appreciate him more was that at no point did I feel like he was g... See more
Company details
Written by the company
At Backd, we provide a leading suite of business financial products built to fuel your business's growth, increase profitability, and bolster your cash flow.
Contact info
United States
- 737-256-7458
- operations@backd.com
- backd.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
James is very polite and communicates…
James is very polite and communicates well.
James came through
James came through, worked hard to get me the best options available, was super communicative, kept me in the loop and was a rue professional, definitely recommend working with him and Backd"
James was great 🙌🙏
James was great! He made this whole process so easy and a great experience. Thank you so much
Gerard did it again
Gerard did it again, quick and smooth business funding to fit my expansion needs. Thank you.
James Snyder was very helpful the…
James Snyder was very helpful the second time around in helping me secure funds for my business renovation. Worked hard to get me what I needed. He is professional and efficient and produced results
One of the principals called to walk…
One of the principals called to walk me through the documents, which is appreciated.
I honestly forget there names but my…
I honestly forget there names but my name is Raymond Canto so you can look up that way but the guys who handled my file went above and beyond Appreciate you guys
Would definitely recommend!
We applied to different companies but James was by far the best in communication and professionalism. He had us funded in no time with competitive offers. I would most definitely recommend.
James is the best!
James is the best. I most say I was very nervous at first but he was very patient with me. He answered all my of questions which made me feel at ease. I really did appreciate the follow up call.. just to make show I was satisfied. I will definitely recommend him to my family and friends. Thank you so much for helping with the loan process.
MY EXPERIENCE WITH BACKD WAS EXCELLENT.
MY EXPERIENCE WITH BACKD WAS EXCELLENT.
RYAN HAIL WAS SUPERB. HE IS PATIENT, KNOWLEDGEABLE AND PROFICIENT.
Ryan has been great with communication
Ryan has been great with communication. superb services in every step along the way. It’s first time I apply for a loan like this and I can’t ask any one better for this experience. Two thumbs up, Strongly recommended.
Thank you, Adam.
Even thought a loan is a loan; working and communicating with Adam, back and forth made the whole process pleasant.
Adam made sure I understood everything we spoke about,never made me feel pressured into taking the funds, and he was professional throughout the whole process.
Great experience.
I used this company for 4 loans and had…
I used this company for 4 loans and had problems with the last 3. Every time I would refinance the loan, Backd would "accidently" take an extra payment out. When I asked them to refund it, they would tell me to just put a stop payment on the next payment which would cost me $30 each time and also flag me in their system as a non-payment. On my most recent loan, I ended up paying it off on a Monday and my weekly payment still came out the next day on Tuesday. I asked for a refund of that payment, but it never came. I have never experienced any issues like this with any other business funding companies, and I have used many. Backd obviously spends a lot of money on advertising but not in their customer service. Shop around.
Excellent Experience
Everything! The offer, the communication, the efficiency. Maria could not be better. She is definitely an asset to the company. She is very clear, concise, and solution minded. Very pleasant to work with and extremely diligent. Looking forward to closing more deals with Backd thanks to her expertise.
Great experience with Ryan
I worked with Ryan and had an amazing experience. He was organized, kind, and really knew what he was doing. His communication skills are above and beyond. I had a difficult situation and Ryan never gave up trying to get me what I needed and he succeeded. I would highly recommend working with Ryan and this company!
Working with Gerard Hines was awesome
Working with Gerard Hines was awesome. He was responsive and guided me through the entire funding process.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
