Back In Control Solutions Reviews 39

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Awesome Adam He is a rare species, I wish everyone had his character, it would be a different world we live in. Reassuring, comforting, treats you respectfully and informative. Keep up with the goo... See more

Rated 5 out of 5 stars

Adam needs a promotion! Took so much stress and relief of me. Excellent customer service through out literally done everything for me guided me through step by step. He is literally a god send and... See more

Rated 5 out of 5 stars

Amazing customer service from Jay & Sam. Both have been very helpful in helping me become debt free. They explain everything clearly and the process is very quick. They handle all the calls with the c... See more

Rated 5 out of 5 stars

These guys are brilliant! Especially Sam, I have been dealing with her from the start and she’s a complete professional and always goes above and beyond to help and is always on hand. I am really tha... See more

Company details

  1. Debt relief service

Written by the company

We are here to help offer solutions that are available to help you become debt free and get back in control of your finances.


Contact info

4.8

Excellent

TrustScore 5 out of 5

39 reviews

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Rated 5 out of 5 stars

This company is outstanding

This company is outstanding, offering assistance every step of the way. Jay's support made everything incredibly straightforward. I highly recommend them.

29 December 2025
Unprompted review
Rated 5 out of 5 stars

Awesome Adam

Awesome Adam
He is a rare species, I wish everyone had his character, it would be a different world we live in. Reassuring, comforting, treats you respectfully and informative.
Keep up with the good work.know that u a special gem and u shall be rewarded for that.i speak great things in your life.
Absolute GODsend

3 July 2024
Unprompted review
Rated 5 out of 5 stars

Adam needs a promotion!

Adam needs a promotion!

Took so much stress and relief of me. Excellent customer service through out literally done everything for me guided me through step by step. He is literally a god send and his work needs noticing at how good at his job he really is. Thankyou for everything much appreciated !!

25 March 2024
Unprompted review
Rated 5 out of 5 stars

I couldn't have asked for a better…

I couldn't have asked for a better angle....Jay was and still is absolutely fantastic, he was both professional and able to talk and understand on a personal level... I genuinely couldn't recommend them enough!!.. You phoned me on a very dark day and you helped guide me back to the light and reality... I probably owe you my life and sanity...Thank you so much

24 January 2024
Unprompted review
Rated 5 out of 5 stars

Real human beings who care and want to…

Real human beings who care and want to help, not a scripted robot but actual conversations. Work very promptly and professionally, a lot of support given and they put you at ease. Will find the best solution for you and thoroughly guide you through the process.

14 February 2024
Unprompted review
Rated 5 out of 5 stars

Ive had such a lovely experience with…

Ive had such a lovely experience with you guys I couldn't have met such a lovely team elsewhere I'm so glad to have been introduced to such a amazing bunch of guys 💖 💗 thank you so much Sam and the rest of her Co workers not forgetting Jay ❤

28 November 2023
Unprompted review
Rated 5 out of 5 stars

Spoke to Daniel today

Spoke to Daniel today, absolutely lovely guy, helped me so much to understand my depts, and was so patient. would 100% recommend to anyone.
Thankyou so much I feel alot better and happier in my situation.

27 September 2023
Unprompted review
Rated 5 out of 5 stars

Running or avoiding Debts because they are to overwhelming and you don't know where to start. Back in control is for you!

From Start to finish the team I worked with Adam,Jay and Sam have been brilliant in helping me sort out my £15000 debt and getting an I.V.A. They literally did everything for me all I had to do was send letters,emails via WhatsApp and give my consent so they could liase with my creditors. The whole process was a lot less daunting than I imagined it would be. If you are looking for a way out of debt but don't know where to start Back in control solutions is for you. For somebody like me who struggles with overly complex documents and communication the team broke it all down in a way that made it easier for me to understand.
After running from my debts for years I will finally be debt free in 5 with a clean credit score.
The feeling of finally being debt free with legal protection is hard to explain the relief i now feel instead of fear worry and dread no more sleepless night's, having no dreaded letters through the post or the threat of bailiffs or them actually coming to the door being able to open the blinds because you no longer have to hide just incase. Ccjs fixed, council tax fixed etc.
Thanks to you all!

4 September 2023
Unprompted review
Rated 5 out of 5 stars

Jay was fantastic with me

Jay was fantastic with me. Helped me get my life back on track without the worry of the debts I had. Can’t thank him enough

15 September 2023
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service from Jay & Sam. Both have been very helpful in helping me become debt free. They explain everything clearly and the process is very quick. They handle all the calls with the creditors which is helpful. They are available on a WhatsApp group if you have any questions and are very prompt with replies. Highly recommend you give Back In Control Solutions a try!

24 July 2023
Unprompted review
Rated 5 out of 5 stars

Thankyou to Adam

Thankyou to Adam! I picked up the phone when usually I wouldn't, I'd hide from any number without an ID and its a good job I did that day. Adam pulled out all the stops and has gone above and beyond with his customer service. My worries and stress that kept me awake at night have gone and I feel so relieved. So the least I can do is leave a fabulous review thankyou.

19 July 2023
Unprompted review
Rated 5 out of 5 stars

Great Company

From start to finish I have had an amazing customer service experience, suffering with anxiety Jay and Sam have been very helpful with going through all information thoroughly for me, aswell as any extra help/questions needed just to give myself a peace of mind, I can honestly say I feel a massive weight has been lifted off my shoulder’s since speaking with Jay, it has also been a very quick process that makes it a whole lot easier to want to do.

I am very pleased with the service and can’t stop recommending the company to anybody I speak to.

Thank-you once again to you both for all your help.

20 June 2023
Unprompted review
Rated 5 out of 5 stars

I literally can’t thank jay enough for…

I literally can’t thank jay enough for helping me sort out my debts! He has all the time in world to listen to the reasons why you got into debt and my answer was I just couldn’t be bothered to pay them back then and unfortunately now they have caught up with me. I could be honest with him and felt at ease talking about situations ect. I didn’t feel anxious once. Also after a call ended I could message him threw his company WhatsApp and he would get back within the hour if not he would call me straight away. I never thought getting on the road to debt free would be so easy.

25 May 2023
Unprompted review
Rated 5 out of 5 stars

The best

struggling with debt for a number of years and felt like it was getting on top of me with letters all the while , bailiffs knocking the door always tryna make ends meet then i found back in control solutions and I can honestly say it has been the smoothest process I was always scared about facing and adressing my debts aswell but jay was very re assuring understanding and patient with me throughout the whole process , explaining everything and just being there was a massive help , thank you so much for helping me with this life changing event and god bless all of you helping people everyday

25 April 2023
Unprompted review
Rated 5 out of 5 stars

Debt

Charlotte helped me so much talking through and making me understand all the financial situations and was a really great outcome in the end.

12 April 2023
Unprompted review
Rated 5 out of 5 stars

I had a bounce back loan and other debts

I had a bounce back loan and couple of other debts that were really giving me sleepless nights. Jack and Danielle at back in control solutions really helped me through the process. Got me a really nice sweet deal. They are at the top of their game and know their way through it. I was a bit worried they calmed me down and talked me through the process. I would really recommend them to everyone.

29 March 2023
Unprompted review

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