bought a iphone 13 works absolutely fine in excellent condition and new battery. overall condition is 10/10 no scratches anywhere looks like new. Great purchase. Shout out to previous owner for keepin... See more
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Great price (the next nearest was nearly €100 more), fast delivery and, most importantly, a great product exactly as described, it seems hardly used at all. The only possible improvement would be to i... See more
I have been using the Samsung S20 for a couple weeks now and have not experienced any issues. I chose the option with least damage. Phone arrived in 2 days. It had one tiny scratch (not on the scree... See more
Backmarket staff is very kind, offers are good, products are ok. Unfortunately, you never stop to learn: we purchased an iPhone 13 which probably is from china or somewhere where the eSIM is not allow... See more
Company details
- Cell phone recycling and unlocking service
- Computer & Accessories store
- Electronics store
- Online marketplace
Written by the company
Ciao! Siamo Back Market, il primo Marketplace dedicato esclusivamente ai prodotti ricondizionati. La nostra missione? Rendere mainstream il consumo di prodotti ricondizionati di Qualità.
Contact info
4.6
Excellent
15k reviews
Asks customers to review
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Generally satisfied
fast shipping and high quality product, big financial save for an international student
23 March 2026
Impossible to contact customer service for involuntary order cancellation but by system
With an order cancelled not by us but by the platform, but charged, we are unable to obtain a refund after 5 days. We are unable to contact customer service: 1) the support section for the specific order is not visible from the store; 2) the public helpdesk form for orders already placed does not allow sending; 3) there are no usable email addresses or links.
27 March 2026
Unprompted review
Macbook didn't turn on
Fast delivery. The macbook pro didn't turn on, dead. Fast refund. Very good customer service. Lost a lot of time. Things can happen, maybe I will buy again from the platform, not from the same seller.
19 March 2026
Unprompted review
Overall review
Their site is clear and simple to use, the product's shipment was aligned with the programmed dates and times and the product itself was in great conditions, I didn't encounter any particular problem, overall a great experience!
17 November 2025
Great products
Great products, great service and shipping! Always a guarantee buying from you.
20 February 2026
Ho preso un Apple Watch Serie 10…
Ho preso un Apple Watch Serie 10 cellular condizioni Premium.
Con mia sorpresa mi é arrivato un Apple Watch nuovo ancora sigillato con batteria al 100%.
Top
12 February 2026
OTTIMO TELEFONO IPHONE 16 PRO 512GB
5 January 2026
This was my first time buying from…
This was my first time buying from Black Market and everything went smoothly. The service was fast, and the customer support was super quick and helpful. Overall, a really good experience!
20 January 2026
It was like a brand new
3 February 2026
If you want to spend less and have a…
If you want to spend less and have a product that is very similar to a brand new one, this is the right place.
6 June 2025
withem I would certainly be back and I already recommended to my fri
Back market is the best experience I had since I started buying from online honestly I can't describe them better they are amazing. Honest transparent you get exactly what you pay for I will argue even more I already recommended them to my friends and I will buy from them again
27 January 2026
Loved everything I bought so far
26 January 2026
Top!!!!!!!
5 January 2026
Was skeptical but they are legit
I have never purchased anything from a service like this before. The product was as described and I am happy with their service.
17 January 2026
great products at a good price
I often buy from back market as the quality is always super high! I can find great products with very competitive prices.
15 April 2025
Best source for refurbished devices!
30 October 2025
iphone and PlayStation 4
Bought an iphone and a PlayStation 4, both reconditoned. Perfect products for the price.
7 April 2025
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