Backspin Hosting logo
Visit website

Backspin Hosting 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

Visit website

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Process server
  2. Web hosting company

Information provided by various external sources

We are trying to offer you the best Quality and affordable Minecraft servers with HDD or SSD storage space, We are 24/7 contactable on Discord en support tickets!

Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Appalling

Appalling. After using the host for a month as a bungee i decided to start using their databases only to find out they did not work. now this wasnt a major issue so i did not leave a bad review but instead decided to contact support. and this is exactly as the conversation went down. if you would like to see it join their discord:

imgur id: DdD0uaQ

Thier is even more after then but honestly i would recommend not using them at all. their are so many other hosts you could use that provide much better services. they also do not tell you at all on their website right now that ssd servers are unavailable and that everyone on that service lost all their files.

Extremely unprofesional hosting provider who refers to their company as a "hobby".

2 January 2022
Unprompted review
Rated 5 out of 5 stars

Great Service

Service: great servers with little to no down time. Good sized Ram packaged to solve all your needs. ⭐⭐⭐⭐⭐

Support: It takes a bit of time but the supports know what they are talking about and how to fix it. They wont give up untill the problem is solved. ⭐⭐⭐⭐⭐

Price: The prices are good for what you get back in return. ⭐⭐⭐⭐⭐

Overall great hosting I can recommend this hosting for Discord Bots and Minecraft servers.

10 September 2021
Unprompted review
Rated 5 out of 5 stars

Honest great hosting

Honest great hosting.
I don't know why it has got so many negative reviews.
I've used it for almost 5 months now and have never had an issue.
Another review's author
They joined the support discord just to cause trouble. The WHMCS thing was a bug BackSpin contacted them and search it now. It says it is verified.

1 March 2021
Unprompted review
Rated 5 out of 5 stars

I like cats

It works and it doesn't lag. From what I hear from my friends who work with the technical parts, it works very well and can handle a lot of things.

1 March 2021
Unprompted review
Rated 5 out of 5 stars

Best service and support you could ask for!

Rented multiple servers from Backspin and can say the support is top notch. Very professional and they take as much time as they can out of their day to resolve issues you may be having.

Always come back for more. Love the staff team!

1 March 2021
Unprompted review
Rated 1 out of 5 stars

Host uses a Pirated Version of WHMCS

Host uses a Pirated Version of WHMCS, would not trust with my Details or buying a service with them, Most likely disappear in a month like most summerhoax'es with rebrand with a new name when backlash Comes what's next BackFlip Hosting

19 February 2021
Unprompted review
Backspin Hosting logo

Reply from Backspin Hosting

Hi,

Thanks for your review. We'd like to express that our version of WHMCS is not pirated, we use a fully paid license. We have raised this with the WHMCS support team and it will hopefully be resolved shortly. To anyone reading this and may be worried, your personal data is safe and secure on our site, and we abide by all GDPR policies strictly to ensure your data stays perfectly safe. We have also been a company for over 2 years now, we aren't a "pop-up" as described.

Thanks for your input, we will resolve this issue with WHMCS.

Rated 1 out of 5 stars

Not the best experience

Not the best experience, pretty decent pricing but the attitude and conduct of the staff isn't great, they remove suggestions that they think might hurt their profit margin, also the management is not as good as compared to another cheap hosting. In my opinion go for any other hosting.

23 July 2020
Unprompted review
Rated 1 out of 5 stars

Unprofessional

Very unprofessional employees.

11 March 2020
Unprompted review
Backspin Hosting logo

Reply from Backspin Hosting

Hello Mike,

Thanks for letting us know you are not satisfied with our service towards you. If you have any complains with one of our employees, feel free to file a complaint to our management team with any concerns you have.

We have looked into your service and all contact you had with our employees and couldn't find anything related.

Regarding your comment about our "unprofessional employees": If you join a team that is not related to BackSpin-Hosting which has an employee from our team as a part of it, then you get demoted due to stopping the project for any reason, whether you or others have caused it, it is not something our support can do anything about as it is a private matter.

Criticizing a business that is merely there to provide your service and provide support for that service, for a private matter that doesn't concern our company, is innapropriate and unneeded. Our lower-tier support members do not have access to your servers to interact with them in any way. Only our high-tier support and management have access to all services. Please contact us in our Discord server if you have any other queries related to your review.

Show reviews in all languages. (11 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look