Bought two t-shirts After paying on their website, they went RADIO SILENT. No package on its way No response to their mails So of course, I tried emailing support. A month goes by, no respons... See more
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See what reviewers are saying
Backstage Originals has been outstanding in terms of the prompt seamless delivery of a t shirt I had ordered .Iwas provided with tracking from Royal Mail .I am very happy with my quality t shirt and c... See more
Your imaginative products have made my Christmas gifting easy and entertaining! They are of an excellent quality and something different to buy in a world that seems to be increasingly lacking in hum... See more
dont bother ordering online, if the item arrives damaged (which it likely will if its anything but clothes since they used just a plastic bag), they wont bother responding to your emails. wish I ha... See more
Company details
Information provided by various external sources
Unofficial #Banksy store | Official @AmplifiedTees merchandise | @DCComics & @Marvel merchandise
Contact info
31 PEMBRIDGE ROAD, W11 3HG, London, United Kingdom
- sales@backstageoriginals.com
- backstageoriginals.com
2.9
Average
1k reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Still waiting for my jacket ordered 2…
Still waiting for my jacket ordered 2 weeks ago still not dispatched and never reply to emails
17 August 2023
Ordered a T-shirt which was too small…
Ordered a T-shirt which was too small but there was no instructions how to exchange/ return so I emailed them 2 weeks ago and nothing so far…
Scam or they don’t care after they took my money… Not ordering again. They lost me as a customer.
10 August 2023
Unprompted review
It took forever to get the order OR a…
It took forever to get the order OR a response to why it was taking forever. Will not order from you again
17 July 2023
Bob Dylan the best.
16 July 2023
Nice to have an assortiment of band…
Nice to have an assortiment of band merch. When adding one more t-shirt to the order, the shippings costs increased quit a lot. This is the only thing i did not like.
17 July 2023
I don't know how you have got the nerve…
I don't know how you have got the nerve to ask for feedback when you have not even delivered an order that was placed weeks ago. Last thing I heard was that you had put my order into the custody of the terrible Royal Mail on 24 July, since then nothing has been heard. The Royal Mail tracking website says we can only provide an update on your order when we have made an attempt to deliver it. What a shambles you charge handsomely for delivery and the buyer just gets terrible service. You want to run an internet business sort out your dispatch and delivery it should take a few days not weeks. Complete disaster... you also don’t answer your phone... worse customer service ever
16 July 2023
As described and fast delivery!
16 July 2023
Recommended Company
Excellent quality item and delivered the next day
Excellent service all round
16 July 2023
Beware, SCAMMERS
Totally and absolutely disastrous shop!!
The order has taken more than a month to arrive. I have ordered 11 items and two of them were missing, valued at more than €60. They do not answer any of the messages written to claim the order. They do not respond, either in their own web page or in their own e-mail. The e-mail that they give you to customer care is fake!!! no one is behind it!!!.
Beware, SCAMMERS!!
11 June 2023
Unprompted review
Great product
Great product, fast service. I also needed to return an item which was dealt with promptly.
16 June 2023
Didn’t receive one of my items and got…
Didn’t receive one of my items and got no response to two emails. Hate leaving bad reviews but….
18 June 2023
Excellent quality T-shirt
Excellent quality T-shirt delivered quickly. Have used them before and they didn’t disappoint.
16 June 2023
Top 🔝 class EXCELLENCE
18 June 2023
Refuse to reply!
One t shirt arrived - fine. The second missing and cannot get a reply from them????? Disgraceful. Where is the customer service??
3 July 2023
Unprompted review
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