Still hasnt arrived beginning to doubt…
Still hasnt arrived beginning to doubt if it is actually coming or not
8 October 2026
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Company details
Written by the company
The UK's leading supplier of bacteriostatic water trusted by thousands across the country. Safe, secure, sterile and speedy delivery.
Contact info
United Kingdom
- info@baclab.co.uk
- baclab.co.uk
3.4
Average
5 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy ordering and first delivery
Really easy ordering system and everything arrived swiftly without any problems insecure discreet packaging
6 October 2026
Perfectly packaged
I know I complained because I waited a week and I apologise but it arrived today, perfectly packed and I’m very happy. I will make sure I reorder before I’ve run out next time. Great price and haven’t seen cheaper
26 September 2026
Reply from Bac Lab
Hi Helen,
Thank you for the review.
We're really glad it arrived perfectly packed and that you're happy with it.
Best wishes,
The Bac Lab Team
I haven’t received my order…pls make a…
I haven’t received my order…pls make a follow u from your carrier…
Many thanks
25 September 2026
Reply from Bac Lab
Hi Janet,
Thanks for your patience, and sorry for the wait. We're glad your order has now arrived. If there's anything else we can help with, just message us.
The Bac Lab Team
Quick delivery
Quick delivery, came as described. Inexpensive compared to other brands and very helpful customer service
15 September 2026
Unprompted review
Reply from Bac Lab
Hi AM,
Thank you for the great review. We're delighted the order arrived quickly and as described, and that our customer service team was helpful.
The Bac Lab Team
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