Great company to supply my food preparation and storage needs Love the nonstick foil and only use theirs .. Their non stick baking paper both rolls and sheets are excellent and have never let me d... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very easy to order on the website with great prices. Delivery within two days, provided with 1 hour delivery window on the day of delivery by DPD. Kept informed from order to delivery with tracking... See more
This is the second time we have used your WebSite. We are very grateful for a company such as yours, is prepared to deal directly with their customer base. The Foil and Parchment is difficult to ob... See more
Company replied
Bacofoil zipper bags RULE! They can be used to store anything from food,to stationery,toys,tealights,essential oils,sewing bits and pieces,small tools and tool sets,cosmetics,artwork-in fa... See more
Company details
- #70 of 136 best companies in Kitchen supply shop
- #2 of 2 best companies in Food Processing Equipment
- #24 of 60 best companies in Food products supplier
About Bacofoil
Written by the company
Since 1962, Bacofoil® products have been trusted by millions of households to help prepare, cook and store food quickly, easily and safely.
Our motto, ‘Strength you can trust’ is at the heart of who we are and what we do. We believe in quality and innovation, because generations of customers trust us to.
Over the years we have worked hard to develop innovative, high quality products that help to make life easier for families. We have always stood for reliable quality, helpful, practical and easy-to-handle products and are delighted that so many consumers like the results.
We pride ourselves on being UK’s number one brand of Kitchen foil, Clingfilm, Baking Paper and Food Bags, and endeavour to maintain the value our products provide to our customers for years to come.
Find out more about us here.
Written by the company
- Trusted by millions of households
- Time and again, customers tell us they love our products, and it’s simply because they do what they are meant to do, every time: our foil is strong, our clingfilm doesn’t tangle, bakes don’t stick to our paper. All our products are convenient and easy to use.
- A responsible friend in the kitchen
- We take our responsibilities seriously, whether to our customers, our employees, or the environment. That is why we work hard to develop convenient, hassle-free products that are better for the environment as well.
- Passionate about quality and innovation
- Our motto, ‘Strength you can trust’ is at the heart of who we are and what we do. We believe in quality and innovation, because generations of customers trust us to.
Free delivery
Free Delivery on orders over £20
Get free shipping on orders £20 and over, delivered direct to your door by DPD.
Contact info
Melitta UK Ltd, TF1 7FA, Telford, United Kingdom
- enquiries@bacofoil.co.uk
- bacofoil.co.uk
4.7
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
You can't beat the service ordered…
You can't beat the service ordered Saturday received Monday.
11 July 2026
Reply from Bacofoil
Thank-you for taking the time out to leave us your feedback
Reply from Bacofoil
Thank-you for taking the time out to leave us your feedback
Reply from Bacofoil
Thank-you for taking the time out to leave us your feedback
Reply from Bacofoil
Thank-you for taking the time out to leave us your feedback
Super buy
I was fed up with buying foil at the supermarket I already had the Bacofoil cling film so l was very pleased to find the foil in the easy cut pack with 60 metres for a fraction of the cost... excellent purchase and super fast delivery
8 July 2026
Reply from Bacofoil
Thank-you for taking the time out to leave us your feedback
Reply from Bacofoil
Thank-you for taking the time out to leave us your feedback
Reply from Bacofoil
Thank-you for taking the time out to leave us your feedback
Reply from Bacofoil
Thank-you for taking the time out to leave us your feedback
Reply from Bacofoil
Hi Annie we spoke via email and i explained the order was delay due to a product code change on our system, but i believe was still delivered to you within the 5 days lead time
Very annoying repeated reminders to…
Very annoying repeated reminders to review a box of foil before I've even opened it. Invasive, and so desperate to get a review before the customer has tried the product I will assume it is total rubbish!
30 June 2026
Reply from Bacofoil
Hi Trevor unfortunately this is how our system works, as soon as you receive a your order you will be asked for a review, this is totally your choice if you wish to do so not, our apologises if you felt it was invasive this wasnt our intention.
Fast service
Fast service, well packaged. Products ordered as yet unused but assuming they will be of the good quality I expect from Bacofoil. Nice to receive a free gift of something I was unlikely to purchase.
7 July 2026
Reply from Bacofoil
Thank-you for taking the time out to leave us your feedback
Reply from Bacofoil
Thank-you so much for taking the time out to leave us Feedback
before i lost my wife
before i lost my wife ; she always used it 'so i did the same &find it very good thank you.
23 June 2026
Reply from Bacofoil
Thank-you so much for taking the time out to leave us Feedback
always 5 star products are great and…
always 5 star products are great and delivery and price good
5 July 2026
Reply from Bacofoil
Thank-you so much for taking the time out to leave us Feedback
Excellent products and service.
4 July 2026
Reply from Bacofoil
Thank-you so much for taking the time out to leave us Feedback
Products are good
Products are good. A mistake was made on goods dispatched but emails replied to quickly and correct order delivered promptly
27 June 2026
Reply from Bacofoil
Thank-you so much for taking the time out to leave us Feedback
Fabulous
Fabulous products with great customer service. The Actv Fresh binliners are a God send in this heat. Mu bins no longer smell.
27 June 2026
Reply from Bacofoil
Thank-you so much for taking the time out to leave us Feedback
Tried delivering to the wrong address
Tried delivering to the wrong address. Now need to pick up from a collection point. Parcel addressed to number 3. Our address as per the order is nearer 100 than 1.
4 July 2026
Reply from Bacofoil
I am sorry that you had an issue with the delivery, unfortunately we can only control couriers to a certain extent, if you had contacted our customer services we could of sorted this out for you. But i hope that you experience with Bacofoil and not DPD was good.
Good and efficient service
26 June 2026
Reply from Bacofoil
Thank-you so much for taking the time out to leave us Feedback
Reply from Bacofoil
Thank-you so much for taking the time out to leave us Feedback
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.