I visited Badiani twice in one week and both times they had run out of cones. Seriously? I’m from Italy, I know gelato, and I have never seen a gelato place run out of cones — not even during the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The setting was cute and the ice cream was good, but one tasted like smiggle pencils. We were also witnesses of a robbery of the store but overall would return .
Having a really rubbish day in Paris after the Louvre cancelled our booked visit to see Mona Lisa on our last day of our holiday, so went back to this lovely shop and treated us to 4 crepes with 2 sco... See more
I ordered twice online - first time it didn’t arrive on the day it had to, nobody wrote me, even though I emailed customer support (they don’t have phone number). After I claimed the money from PayPal... See more
Company details
Written by the company
The iconic Italian gelato delivered from our shops to your home
Contact info
23 Pensbury Place, SW8 4TP, London, United Kingdom
- badiani1932.com
3.6
Average
21 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ice cream is great but find it annoying…
Ice cream is great but find it annoying that they are always sold out of the small boxes and they refuse to sell small quanity in large boxes.
3 January 2022
Unprompted review
Reply from Badiani 1932
Good morning Simon,
thank you for your feedback and I hope you are well.
Believe me it is very frustrating for us not to have the small boxes available. Unfortunately, between Brexit and COVID, many suppliers do not have raw materials and are facing tremendous delays in development and delivery. We are doing everything we can to find an alternative solution that maintains our sustainability standards.
I can assure you that we will do our best, as always!
Have a lovely day,
Alice
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.