BAD Workwear Reviews 234

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 167 reviews, reviewers had a great experience with this company. Customers frequently highlight the outstanding delivery service, noting that orders arrive quickly and on time, even for international shipments. Many people are very satisfied with the products, especially the work boots, which are praised for their comfort, durability, and quality. Reviewers often express their intention to purchase from the company again due to their positive experiences. However, some people were dissatisfied with the product quality, citing issues like items falling apart after a short period of use or not meeting expectations for warmth or waterproofing. There were also instances where customers experienced delays with their orders and found the customer service to be unresponsive or unhelpful when trying to resolve issues like incorrect sizing or faulty items.

What people talk about most

Product

Customers had ambiguous experiences with product quality. Many reviewers praise the products, highlighting... See more

Quality

Users describe ambiguous interactions with quality. Many customers praise the excellent quality of products,... See more

Order

Consumers find order to be ambiguous. Many reviewers praise the smooth ordering process, fast delivery, and... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the quick and prompt... See more

Customer service

People report ambiguous experiences with customer service. While some customers praise the friendly and quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The company's gear isn't 'bad,' but they need to put a little more effort into customer service. 10 days and my order to the UK is still 'proceeding to carrier' EDIT Changed my rating to 4 stars bec... See more

Rated 5 out of 5 stars

OMG... as a customer from the USA, the whole experience was incredibly easy and hands off. It's tough to keep up with where our government is in tariffs lately, no worries here. Free shipping, no c... See more

Rated 5 out of 5 stars

Awesome work boots and bamboo socks x3 So comfortable I have been wearing these boots all day since they arrived this morning Ordered boots last mid week and they arrived to my door on Tuesday... See more

Rated 5 out of 5 stars

I've been through many work boots in my career (36 years) and never found anything that is either comfy or strong, never seem to get both together! I took a punt on the bad work wear boots with sid... See more


4.0

Great

TrustScore 4 out of 5

234 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great boots, great service, just great 😁

Easy to use website, prompt despatch of my purchase and so far at least the most comfortable workbooks I have ever owned, I was a great believer in Steel blue boots, but so far these are outdoing them for comfort. Still early days mind you😉

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent quality and service


I had a great experience with BAD Workwear. The quality of the products is outstanding — durable, comfortable, and clearly made with attention to detail. Everything feels built to last, which is exactly what you want from workwear.
The ordering process was smooth, delivery was fast, and the overall service was professional and reliable. It’s rare to find a company that combines quality, efficiency, and consistency at this level.
Highly recommended. I’ll definitely be ordering again.

4 April 2026
Unprompted review
Rated 5 out of 5 stars

Happy customer

Australian owed. Easy to use website. Fast delivery. Excellent quality. Thanks BAD Workwear 😄

24 March 2026
Unprompted review
Rated 5 out of 5 stars

I have just purchased my first pair of…

I have just purchased my first pair of work boots from BAD, BAD OXYGEN™ ULTRA-LIGHTWEIGHT ZIP SIDE SAFETY WORK BOOTS, size 8.

I had bought these and some DeWalt pro lites, and well, I have put the Dewalts back in the box, these are the most comfortable boots I’ve worn, super light weight, the side zip is a massive bonus especially when in and out of clients houses, the size for me personally has been true to size, and you can really tell when there is no pain at the end of the day from taking them off. The toe box doesn’t feel restrictive like other brands, there is plenty of room to wiggle my toes but also snug enough to cause any issues with rubbing etc. To make a boot feel like a trainer with feeling super light and in looks but also have the same protection as a normal boot you can not go wrong, I am over the moon with them and they will certainly become my daily boot without a doubt. I will also go as far as getting another pair to try as the quality is outstanding especially for the price.

My only negative which isn’t about the boot itself, is that as a self employed contractor I am responsible for my own safety so I know that these boots are good to go however I am due to move into a new job under a employer and unlike DeWalt boots they did not come with any safety information.

This might be me being stupid etc and they may be on the website, but my new employer has only recommended boots that come with a (UK) Declaration Of Conformity and user information notice that obviously covers the footwear to comply with the UKCA directive of PPE, this in my experience has been standard when buying DeWalt boots, again this might be me being stupid etc and in no way shape or form reflects on the quality of these boots, but it would be a great addition in the box to provide to employers that are hesitant to allow lesser know brands compared to the normal few.

If this is me being silly and that information is available I will of course withdraw my concern and critique of the safety information in the box, and again this wouldn’t otherwise be an issue as a self employed contractor but understandably a employer requires this information as per their policy’s and regulations.

But that aside, these boots are amazing and I will fight tooth and nail to make sure I can wear them in my new job, again I hope it’s me being stupid and the information is available to download etc, it be nice in the box but doesn’t effect the high quality of the boots and I would highly recommend anyone tempted to throw a few bob at them.

I am certain to be back again and am a proud wearer of my BAD boots!! Much love from the UK

1 April 2026
Unprompted review
Rated 1 out of 5 stars

terrible quality product, waste of money

Shoes started to fall apart after about 1.5 months and were completely unwearable by 3 months use. Worn in a retail environment on light duties for 2 of those months, mind you. Absolutely appalling. Don't waste your money.

7 January 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a pair of their shorts just…

I ordered a pair of their shorts just guessing at my size. I guessed wrong they were too tight. And sense I did t take any of the tags off and didn’t attempt to wear them I asked for an exchange which was promptly accepted. Mailed off the shirts and got great communication via email about what was going on.

If the shorts are as good as their exchange process I will be ordering some pants as well.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

My partner loves his shorts

My partner loves his shorts, we ordered the wrong size so had to send them back. Easy exchange, fast and effective. Thanks. Highly recommend BAD work wear.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Really pleased with my hoodies and the…

Really pleased with my hoodies and the quality. Love the fact they are waterproof. The sizing is quite small though. I’m normally a small and I ordered a medium after checking reviews and probably could have done with a large

26 March 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look