Baerskintactical Reviews 53,850

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 25,409 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their excellent craftsmanship and durability. Many people are also very satisfied with the customer service, describing it as outstanding, efficient, and helpful, especially when resolving issues like incorrect sizing. However, some customers experienced issues with the ordering and delivery process. These included challenges with tracking, longer than expected delivery times, and occasional confusion with multiple order numbers for single purchases. A few reviewers also mentioned receiving incorrect sizes or products, or having concerns about the accuracy of the size chart.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and design. Customers frequently praise the high... See more

Quality

Users describe positive interactions with quality, consistently praising the products as well-made, durable,... See more

Order

Customers had ambiguous experiences with order. Many reviewers found the ordering process easy and praised... See more

Delivery service

People report ambiguous experiences with delivery services. Many customers praise fast shipping, with some... See more

Customer service

Consumers find customer service experiences to be ambiguous. Many reviewers praise the customer service as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

No nonsense after sales service, above and beyond what was expected. Ordered XL, needed L Smaller size sent free of charge before XL size returned. Nice to be trusted and not have to return before... See more

Rated 5 out of 5 stars

I ordered a large rain jacket, but realized that it was too big. I requested an exchange, followed the steps and received a return postage label almost immediately. The large jacket was returned an... See more

Rated 5 out of 5 stars

My new purchase had a defective zipper. The zipper would only open up halfway up the jacket. Calling Customer Service with and talking by text immediately resolve the issue. Yes I said immediately. Gr... See more

Rated 5 out of 5 stars

I am really happy with the product and customer service. Communication the team is efficient. Unfortunately the jacket size I ordered was too big. One email and another was on its way in the correct s... See more


Company details

  1. Outdoor clothing and equipment shop
  2. Activewear shop
  3. Men's clothes shop
  4. Outerwear Shop
  5. Winterwear Store
  6. Work Clothes Shop

About Baerskintactical

Written by the company

Why do fleece outdoor hoodies and jackets need to be so... average? Why shouldn't I use my tactical outdoor gear on a day-to-day basis, like when I'm going into the office? These are the questions that BÆRSkin seeks to answer.

We investigated the humble origins of fleece - one of the world's most versatile fabrics - and took it to the next level. We developed BÆRSkin Fleece in collaboration with outdoor gear experts around the world. We also worked with our community of BÆRSkin owners across America to develop the ultimate in outdoor gear, with features that meet not only the expectations but the real-world needs of the hard-working men and women of America. That's why you will notice our apparel comes with more pockets, more durability, and more versatility to be used on the trail, at the job site, or back home on the couch.

Here at BÆRSkin Tactical Supply, we don't do half-measures. When you wear your first BÆRSkin, you'll understand why that name makes so much sense. Like a grizzly, our gear is designed to survive any weather, while offering you ultimate comfort anywhere you go.

So go ahead, discover your favourite BÆRSkin today.

Contact info

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Check Active Offers from BÆRSkin

Seasons change. Quality is forever.

4.5

Excellent

TrustScore 4.5 out of 5

54k reviews

5-star
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1-star

Asks customers to review

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Rated 4 out of 5 stars

I got the product after almost 30 days

I got the product after almost 30 days. I thought I sent my money into the abyss. 30 days?
That said the sweatshirt I bought is exactly what I hoped it would be. Nice quality, sturdy zippers, accurate sizing and comfortable fit. I haven't tested the waterproofing, but based on advertising and what I see of the product quality, I assume the waterproofing is also high test.
Speed up the shipping and you have success.

26 May 2026
Unprompted review
Baerskintactical logo

Reply from Baerskintactical

Hi Ken,

Thank you for your honest feedback. We’re sorry that the delivery took longer than expected, and we understand how frustrating that can feel. We’re actively working on improving our shipping times and communication processes.

At the same time, we’re very happy to hear that the hoodie met your expectations in terms of quality, fit, and comfort. It’s great to know you’re enjoying the materials and craftsmanship.

We truly appreciate your support and hope you continue enjoying your gear out in the field!

All the best,
Stephanie

Rated 4 out of 5 stars

quicker responses to emails

quicker responses to emails
advising when product shipped-I had to call-in

26 May 2026
Baerskintactical logo

Reply from Baerskintactical

Hi Dennis,

Thank you for your feedback. We’re sorry that communication and shipping updates did not meet your expectations. We’re actively working on improving our response times and notification system so customers receive clearer updates throughout the process.

We appreciate your patience and your support of Baerskin Tactical. We hope to provide you with a smoother experience next time. Enjoy your Baerskin product!

All the best,
Stephanie

Rated 5 out of 5 stars

Hi there

Hi there, we have bought your fleeces and rain jackets for the Winnipeg Police Dive team last year, I just purchased 4 more fleeces for us, although the overall experience was great, I can't figure out how to turn the fleece into the bag that you advertise?

26 May 2026
Unprompted review
Rated 1 out of 5 stars

Avoid Avoid Avoid

I bought a lightweight jacket, but regreatably it wasn't what I wanted. So I requested a refund.
I was asked to send to back to Slovenia from the uk, as this was their only europeon wharehouse allgedly Nearly £19 to post back and not only has the returns team now totally ghosted me.
My return was rejected by customs and rerurned to sender.
So I'm now a little under £110 out of pocket and still without a usable jacket.

22 May 2026
Unprompted review
Baerskintactical logo

Reply from Baerskintactical

Hi Jim,

Thank you for sharing your experience. I’m very sorry to hear about the difficulties you faced with the return process and the unsuccessful delivery to our return center. I completely understand how frustrating this situation must be.

I would like to personally investigate what happened with your return and review your case in detail. Please contact me directly at stephanie@baerskinhoodie.com and provide your order information. This will help me look into the issue more efficiently and work toward a proper resolution for you.

Thank you for your patience while we sort this out.

All the best,
Stephanie

Rated 5 out of 5 stars

Great products

Great products. Hoodie and rain jacket exceeded my expectations. Both are very high quality items. Sizing charts were spot on. Fit and comfort are amazing. Order process and shipping was very fast. Wish I would have known about Baerskin years ago.

26 May 2026
Rated 1 out of 5 stars

Possibly a scam

This may be a scam. Got three wrong items. Tried to send back but very complicated. Also, somehow a 5 star review was given from me and I did not write.

20 May 2026
Unprompted review
Baerskintactical logo

Reply from Baerskintactical

Hi John,

Thank you for sharing your feedback. I’m very sorry to hear that you received incorrect items and that the return process has been frustrating for you.

I would be happy to personally help you with arranging the correct replacements and assisting you with returning the wrong products in the simplest way possible. Please contact me directly at stephanie@baerskinhoodie.com with your order details, and I will review your case and guide you through the next steps.

We appreciate your patience while we work to resolve this for you.

All the best,
Stephanie

Rated 5 out of 5 stars

Baerskin is a nice product

Well the website works good, I didn't have any issues there that I remember. I'm surprised it was like a month before they shipped it which is not a big deal. I received it yesterday, thank you! I'm sorry I don't have anything specific on the technical side. But I received it in good condition!

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Jacket arrived today--nicely packaged

Jacket arrived today--nicely packaged. The Large size fits so much better than the Extra-Large Size I ordered originally. It was very easy to make the exchange (a return label was sent to me)--I sent back the Extra-Large
Jacket on 5/21. The new Large Jacket arrived today.
Very satisfied with the Jacket exchange!!

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Professional

Very quick to respond and informative through process. Not everytime can everything be correct but they were very quick to rectify with satisfactory conclusion. Maja was lovely.

26 May 2026
Unprompted review
Rated 5 out of 5 stars

The quality of the hoodie was…

The quality of the hoodie was excellent, exactly as advertised. The delivery was as scheduled and on time. I would certainly recommend this company. Sincerely Mike Prins Calgary Alberta Canada

19 May 2026
Rated 1 out of 5 stars

SCAM company!!

Placed order 4/15/2026 - received confirmation that order received but no further info received from company nor has any product been delivered. Cancelled order 5/11/2026 via email per company instructions but no response. Filed dispute with credit card company for refund as there has been no response from company. If you do a quick search online you'll see ALL the complaints but for some reason, TrustPilot shows mostly good reviews. These have got to be fake as this is the ONLY place showing positive reviews on them. Truly, do NOT do business with this company. They are a scam!!

15 April 2026
Unprompted review
Baerskintactical logo

Reply from Baerskintactical

Hi Lauren,

Thank you for sharing your feedback. I’m very sorry for the frustration and lack of communication you experienced regarding your order. I completely understand how disappointing it is to wait for updates and not receive a timely response after requesting a cancellation.

I would like to personally investigate the status of your order and make sure your case is handled properly. Whether you would still prefer a cancellation, refund confirmation, or another solution, I will work on providing a smoother resolution for you as quickly as possible.

We are also continuously working to improve our communication and fulfillment processes to prevent situations like this from happening.

Please reach out to me directly at stephanie@baerskinhoodie.com with your order details so I can review everything and assist further.

Thank you again for your patience and for bringing this to our attention.

All the best,
Stephanie

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