Bags To Go Reviews 

4,248
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I put my order in at 2am Wed. It was shipped the same day and delivered to my address by 4.15 Friday. Excellent service, good communication, product exactly as described. Will definitely shop there ag... See more

Rated 1 out of 5 stars

Used the service for the 1st time last Friday 13th June at Barcelona. Saw the bags stacked carefully at the cruise terminal but unfortunately when I went to pick up from Barcelona airport both bags ba... See more

Company replied

Rated 5 out of 5 stars

We used this service yesterday and it was fantastic. We were a little bit apprehensive as we had never used this service before. However the Bags & Go rep at the cruise terminal spoke excellent Engli... See more

Rated 5 out of 5 stars

We booked online prior to disembarking our cruise in Barcelona yesterday. The "Bags to Go" desk was in the Cruise Terminal and the service was very quick and efficient. This service allowed us to wand... See more

Company details

  1. Bags and luggage shop
  2. Clothing Shop

Information provided by various external sources

Bags To Go is Australia's number one online factory outlet for Luggage, Handbags, Travel Accessories & Suitcases! Find A Cheaper Price? WE'LL BEAT IT!


Contact info

4.1

Great

TrustScore 4 out of 5

4k reviews

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4.1

All reviews

(4,248)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing!!!

I ordered 2 Disney suitcases and a back pack - really worried that I would not get them in time for travel, I called the staff and they told me that delivery had started and I would receive tracking soon, I had the items 2 days later!!! Amazing service, fast and efficient, love it! Great quality suitcases too!!!! So happy.

11 October 2021
Rated 5 out of 5 stars

Lockdown luggage

I had to travel during lockdown while only click and collect was operating. Called the store and they were very helpful in terms of letting me know what was in stock versus what would need to be shipped in from interstate. Fast, easy collection on the day.

8 October 2021
Rated 4 out of 5 stars

Quality at bargin prices

The sale process was very quick and easy. The bag was generally the same model as described, though there were some minor differences. I contacted BagsToGo and they were very quick in their response. Apparently the items pictured may sometimes be different as the manufacturer will sometimes make small alterations to their products. The main product was as described and the price we a bargin so I am still happy with the purchase

4 October 2021
Rated 5 out of 5 stars

I placed an order online at 12.30am and…

I placed an order online at 12.30am and the product was dispatched within 12 hours and delivered by Aramex Couriers within five days from Canberra to Victoria which with the current delivery problems by Australia Post and others was a pleasant surprise, the product was on sale at the cheapest price available, I will definitely use Bags to Go again.

28 September 2021

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