Returning customer, Had blinds fitted to patio doors, great service from start with sales person visiting my home measuring up and having lots of choices and samples to show me. Then in the timeframe... See more
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Review summary
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Having been disappointed and let down by two other “big name” blind companies, Bailey’s Blinds saved the day and made the whole process (from measuring up to fitting) absolutely seamless and easy. I a... See more
Company replied
As always a very professional experience with Baileys. I have recommended them to family and friends one of whom has already ordered 6 blinds. We are waiting for room dividing shutters. Looking forwa... See more
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Professional service from the start. Very helpful and experienced staff. Respected our home. Blinds are perfect, everything we expected and more. Wide range of blinds to choose from. Fitted to per... See more
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Company details
- #27 of 52 best companies in Blinds shop
Written by the company
Baileys has been fitting blinds, shutters and curtains in homes across the North East of England for 58 years. Family-run and rooted in craftsmanship, we offer free home consultations, expert design advice and professional fitting throughout County Durham, Newcastle, Sunderland, Teesside and Darlington. Every product is made to measure and installed by our own team. Visit our Spennymoor showroom or book your free consultation at baileys-blinds.co.uk. Call us on 01388 813267.
Contact info
34 High Street, DL16 6DB, Spennymoor, United Kingdom
- 01388 813267
- sales@baileys-blinds.co.uk
- baileys-blinds.co.uk
4.7
Excellent
362 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 week
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Professional and friendly service…
Professional and friendly service delivering good products. The blinds er made, delivered and fitted within the agreed timescale and any problems were resolved quickly and with no fuss. I have used Baileys on a few occasions and would recommend them. My only negative is that they have closed the local branch, as it always good to see finished products
15 April 2025
Reply from Baileys Blinds
Hello,
Thank you for leaving us a great review. We are so pleased to hear that you had a good experience and hope you enjoy your new blinds. Our only open store is now in Spennymoor, should you wish to visit in the future.
Kind regards,
Baileys Blinds
Absolutely delighted
From the initial enquiry to the sales rep / surveyor and installer I cannot fault them, not forgetting the lady in the office who had to relay my instructions regarding dogs at my property to those that would attend my home.. The design rep discussed my requirements and i got exactly what i wanted, the fitter di a great job in quick time. All in all exactly what it said on the tin. 'A perfect fit' and at a reasonable price, I am absolutely delighted with the end result.
Thank you Baileys
11 April 2025
Reply from Baileys Blinds
Hello Elizabeth,
Thank you for your wonderful review! We're delighted to hear that every step of your experience, from the initial enquiry to the installation, was perfect. Our team, including the sales advisor, fitter, and office staff, will be thrilled to hear they met your expectations.
Thank you for taking the time to write such a lovely review.
Kind regards,
Baileys Blinds
Simply the best in the north east
A friendly and professional service from Dave the estimator and Dan the fitter.
Dave had a thorough knowledge of his products and was able to help us choose the right blinds for our rooms.
Dan's expertise in fitting made the job look easy.
For quality service and products go to Bailey's, simply the best in the north east.
1 April 2025
Reply from Baileys Blinds
Hello Liz,
Thank you so much for your kind words and for taking the time to leave us such a wonderful review! We're delighted to hear that you had a friendly and professional experience with Dave and Dan.
Your recommendation means a lot to us, and thank you for leaving us such a lovely review. If you need any further assistance, please don't hesitate to reach out.
Kind regards,
Baileys Blinds
very pleasant and proficient…
very pleasant and proficient workpeople. Very happy with my blinds.
24 March 2025
Reply from Baileys Blinds
Hi
Thank you for your review! We're so glad to hear you were happy with both the service and your new blinds.
Kind regards,
Baileys Blinds
A good service
I'm pleased with my blinds and the fitting took no time at all. With my new build property I'm glad that someone who knew how to deal with metal lintels etc was doing the fitting instead of me.
28 March 2025
Reply from Baileys Blinds
Hi
Thank you for your great feedback! We're so glad to hear you're pleased with your blinds.
Kind regards,
Baileys Blinds
Reply from Baileys Blinds
Hi Helen
Thank you for your feedback! We're glad to hear you’re happy with your shutters and appreciate your recommendation!
Kind regards,
Baileys Blinds
The service was very good from start to…
The service was very good from start to finish and efficient
17 March 2025
Reply from Baileys Blinds
Hi Moira
Thank you for your kind review! We're glad to hear that the service was efficient and met your expectations from start to finish.
Kind regards,
Baileys Blinds
Rapid and efficient measuring and…
Rapid and efficient measuring and fitting of high quality blinds.
21 March 2025
Reply from Baileys Blinds
Hi David,
Thank you for leaving a great review! We truly appreciate your feedback and are so glad to hear you were happy with the service.
Kind regards,
Baileys Blinds
Fast and professional service from…
Fast and professional service from start to finish. Really pleased with my blinds.
21 March 2025
Reply from Baileys Blinds
Hi
Thank you for your great review! We're thrilled to hear that you're pleased with your blinds.
Kind regards,
Baileys Blinds
White Window Shutters
Ordered window shutters which arrived and fitted in the timescale quoted. Very happy with how they look.
17 March 2025
Reply from Baileys Blinds
Hi Lynn
Thank you for your lovely review! We're so glad to hear you're happy with your shutters and truly appreciate your feedback.
Kind regards,
Baileys Blinds
New kitchen roller
Arrived on time to measure,very pleasant and friendly also give some.good advice on the style of blind for the room in question,I wasn't ready for installation for quite a.few weeks due to decorating etc but that was no problem I just had to give them a call to arrange install
27 February 2025
Staff were very helpful,courteous and…
Staff were very helpful,courteous and very professional
From the gentleman(Dave) who measured windows to the guy who fitted them.
Price was very reasonable (not the cheapest quote)but went with baileys due to there professionalism throughout
21 February 2025
A very professional service
Both the fitter and Dave who measured were very quick and professional.
21 February 2025
Good experience
Friendly service and good advice.We had not long to wait from measuring to fitting.All inall good service.
27 January 2025
A good job, well done!
From start to finish, the service we received from Baileys Blinds was excellent. Dave, who came to measure up, was very professional and gave extremely good advice, so that we could make the right choice. The blind was ready sooner than expected and the fitter was polite and completed the job efficiently. We were very pleased with the outcome and thoroughly recommend Baileys Blinds.
10 February 2025
Reply from Baileys Blinds
Thank you for the kind words, Helen! We're so happy to hear that you had such a positive experience with Baileys Blinds, from start to finish. We'll be sure to pass along your compliments to Dave and the fitter. We're committed to providing excellent service and quality products, so it's wonderful to know we met your expectations.
Thanks, The Baileys Blinds Team
Reply from Baileys Blinds
Thank you for the great review! We're glad to hear that you found our service to be fast, friendly, and tidy. We appreciate your business! Thanks, The Baileys Blinds Team
We are delighted with our Baileys…
We are delighted with our Baileys blinds white shutters they look stunning. Thank you. The service from start to finish was excellent.
30 January 2025
Reply from Baileys Blinds
That's fantastic to hear! We're so glad you're delighted with your new white shutters from Baileys Blinds. We know how much they can transform a space, and we're thrilled they're looking stunning in your home.
Enjoy!
Thanks, The Baileys Blinds Team
Complete waste of time. …
Travelled miles to visit the Ashington store and couldn’t find it. Turns out all stores apart from Spennymoor closed. Website and web in general not updated. Very poor.
27 January 2025
Unprompted review
Reply from Baileys Blinds
We are so sorry to hear about your frustrating experience trying to find our Ashington store, Paul. We apologize sincerely for the inconvenience this caused, especially after traveling a distance to get there. You're absolutely right, our website and online information should have been updated to reflect the closure of that location. We are taking immediate steps to rectify this and ensure all online platforms are accurate. We value your feedback and appreciate you bringing this to our attention.
In the meantime, we would love to help you with any blinds needs you may have. Our Spennymoor store is open and ready to assist you, or we can schedule a consultation at your convenience.
Thank you for your patience and understanding.
The Baileys Blinds Team
Poor Quality and Aftersales
We got our curtains and blinds done by Baileys Blinds, 2 years ago. We have had 3 different issues and had to call them out to look at the cost of £80 a time. The last one I said it’s broken with nothing to do with us, to which they came and said it was broken to charge us 80 pound. They said a replacement would be 350 and other companies will do it for about 130. Not happy with the quality of the products or the after sales service.
15 January 2025
Unprompted review
Reply from Baileys Blinds
Craig, we are very sorry to hear about the issues you've experienced with your curtains and blinds over the past two years, and we understand your frustration with the call-out charges. We appreciate your feedback and will definitely take your comments on board to review our after-sales service and pricing policies. We value your business and want to ensure all our customers have a positive experience with Baileys Blinds.
The Baileys Blinds Team
Great firm to deal with
Quickly arranged a survey for a damaged blind. Made the damaged one secure which was a relief. Arrived on time to fit new blind, which was done very quickly and professionally.
23 January 2025
Reply from Baileys Blinds
Hi Mrs Kellman,
We truly appreciate your wonderful feedback! If you need any further assistance, we're here to help. Enjoy your new blinds!
Kind regards,
Baileys Blinds
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