Bain and Gray Reviews 20

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 4 out of 5 stars

I had a great experience with Bain and Gray. Lovely consultants, great jobs and a great experience!

Rated 5 out of 5 stars

I had the pleasure of working with Jessie at Bain and Gray during my recent job search and I couldn't be more grateful. Jessie was not only professional, approachable and quick to respond to any quest... See more

Rated 5 out of 5 stars

I had such a great experience with Bain & Grey, and especially with Tara, who was incredibly helpful throughout my job search. From start to finish, the communication was excellent, even during a to... See more

Rated 4 out of 5 stars

I have only been with Bain & Gray for a few months but they are great with their endless support, especially Ellie. She worked so hard with the team to find me a perfect role, even though I’m still wo... See more

Company details

  1. Recruitment

Written by the company

Established in London's West End in 2009, Bain and Gray's reputation in the Executive Support market makes us leaders in our field in both permanent, temporary and contract recruitment working on a contingent and retained basis. We are an intellectually curious team, always exploring the recruitment landscape and digesting and translating new trends and working practices. We work with clients to develop innovative recruitment methods and keep an enviable, carefully curated database of some of the best candidates in the London market. Through our platform, 'Links' at Bain and Gray we work with a wider candidate community to keep them up to date on all things support, whether or not they are looking for a new role. We keep our clients completely up to date on everything from improving attrition, promoting diversity, salary benchmarking, writing job descriptions and our candidates on career advice, CV writing, interview preparation and skills training. This is why we are one of London's leading recruitment agencies. We go beyond recruiting; working in tandem with our candidates and clients we work with all parties to balance culture and talent for individual and business success. Collaborative and curious, self aware and agile, we work in partnership to create long standing relationships.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

20 reviews

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Rated 5 out of 5 stars

I had a great experience working with Flora at Bain and Grey.

Flora at Bain and Grey was a pleasure to deal with. She quickly understood what I was looking for and matched me with a role that was a perfect fit. Communication was clear and efficient throughout, and the whole process moved smoothly. I’d highly recommend her to anyone looking for a proactive and supportive recruiter.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

I had the pleasure of working with Jessie

I had the pleasure of working with Jessie at Bain and Gray during my recent job search and I couldn't be more grateful. Jessie was not only professional, approachable and quick to respond to any questions I had, but she put me forward for a role that aligned perfectly with my expertise and interests. Thanks to Jessie, I now have a fantastic job at a company I’m genuinely excited to be part of - thank you again for everything!

1 December 2025
Unprompted review
Rated 5 out of 5 stars

I had such a great experience with Bain…

I had such a great experience with Bain & Grey, and especially with Tara, who was incredibly helpful throughout my job search. From start to finish, the communication was excellent, even during a tough and competitive market. Tara was always friendly, supportive, and easy to talk to, which made the whole process feel far less stressful.
What I really appreciated was how unpushy and thoughtful the approach was. Everyone at B&G took the time to truly understand what I was looking for and made sure any opportunities were well suited to my next role, rather than rushing me into something that wasn’t quite right. As a result, they successfully found me a new job that’s a great fit for me.
A genuinely positive, smooth, and supportive experience, I couldn’t recommend Bain & Grey (and Tara!) highly enough!! The team are amazing!

11 November 2025
Unprompted review
Rated 5 out of 5 stars

The easiest 5 stars ever

The easiest 5 stars ever. If there were 10 it would be 10. I’ve been fortunate enough to have known B&G for over a decade and if I’m ever looking for a new opportunity they are the first and only I reach out to. Not only are they all genuinely lovely, kind and super smart but they take the time to really understand you and what you want. There is no bombarding you with roles - every opportunity is always so well considered and your success and happiness does mean everything to them. They have such an incredible network which means they are able to present roles to you that you could really only dream of and that’s so true with my latest post. The team are so supportive and guide you through the process and ensure you’re as ready as you can be. I feel incredibly lucky to have found them and owe them a great deal. If you’re thinking of registering with them as a candidate or a business then trust me when I say you really won’t regret it. It’s a very special agency and I promise you won’t be disappointed.

8 January 2026
Unprompted review
Rated 5 out of 5 stars

Tara Polglase Excellent Recruiter

I had an excellent and successful job search with Tara at Bain and Grey. Tara led the process with such brilliant professionalism, always giving the correct guidance / advice at each stage of the interview process and I trusted her completely. It was a pleasure speaking with her and she worked hard to get me the niche specifications I wanted from my next Ea role. As a result I am very happy in my new position

3 November 2025
Unprompted review
Rated 5 out of 5 stars

Bain and Gray

Bain and Gray, and specifically Tara, were instrumental in securing a new fabulous role for me. This was the second time that Bain and Gray had placed me and I’m thrilled they were able to do so again. They are simply the best of the best. I would have no hesitation in using them again should I need to in the future.

22 September 2025
Unprompted review
Rated 4 out of 5 stars

Helped me secure my dream job!!

The team are incredibly supportive, communicative and professional, truly understanding my experience and my career goals. Thanks to their guidance, I have now secured my dream job!! I can't recommend them highly enough. They are fantastic at what they do and made a huge difference for me. Thank you!

14 June 2025
Unprompted review
Rated 5 out of 5 stars

Bain and Gray communication

Communication is key to working and I have to say Bain and Gray have it in spades. From my personal experience during temporary roles placed through them over the last few years, they keep in touch constantly to ensure your welfare and to check that everything is on track and going well. They have a catalogue of great clients and have built a formidable reputation. If you are seeking employment, I would definitely recommend you give them a call.

15 August 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

I had such a great experience with Bain and Gray. From the very beginning, they were incredibly positive, proactive, and genuinely supportive. They took the time to understand what I was looking for and matched me with a role that felt like a perfect fit. The team were fantastic at keeping me updated throughout the process, and I really appreciated how they championed me when putting me forward to the client.

Even after I started my new role, they didn’t just disappear—they checked in to see how I was getting on and made sure I was settling in well. That personal touch made such a difference. I can’t recommend Bain and Gray enough for anyone looking for a recruitment agency that truly cares about both their candidates and clients.

24 February 2025
Unprompted review
Rated 5 out of 5 stars

I had a fantastic experience working…

I had a fantastic experience working with Julia and Jessie at Bain & Gray in our search for a permanent full time personal assistant. They were not only a pleasure to work with- always warm, professional and responsive- but also attentive to our needs throughout the process.

After a few initial candidates didn't quite match what we were looking for, they quickly arranged a regrouping meeting, which was incredibly helpful in realigning on our search criteria. From there, their understanding of our needs sharpened, and their candidate selections reflected that.

Julia and Jessie's communication was consistently clear, timely, and thoughtful, which made the entire process smooth and efficient. Thanks to their efforts, we found an excellent personal assistant, and I wouldn't hesitate to work with them again or recommend them to others.

24 April 2025
Unprompted review
Rated 5 out of 5 stars

Superstars

Superstars!

I have worked with B&G for my last two roles. They are so adept at meeting you as a person and aligning your personality and skillset with the right role and environment to suit you.

Not only that, they care. Always cheering you on and there for moral support when the ground gets shaky!

Thanks for everything and cheers to a great team- company culture really is top down and you guys are smashing it— until next time.

Big shout out to Imogen- legend.

Izzy x

3 June 2025
Unprompted review
Rated 5 out of 5 stars

Candidate Testimonial

Baine & Gray made my job search feel effortless. From my first visit, Imogen and her team truly listened and understood what I was looking for—not just on paper, but culturally too. The process was smooth, supportive, and completely stress-free.

Both Imogen & Flora kept me informed, prepped me for every step, and made me feel confident throughout. Thanks to their guidance, I’ve landed a role I genuinely love. I can’t recommend them enough to anyone looking for their next opportunity.

24 February 2025
Unprompted review
Rated 5 out of 5 stars

Simply the best

Simply the best

I have been using this agency for over 12 years, they are truly amazing at that they do. They have great connections, dedicated and hard working team. That always listens to your needs and matches you with the right job.

10 June 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service and Perfect Job Match – Highly Recommend Bain and Gray

Ellie and the team at Bain and Gray were an absolute pleasure to work with throughout my job search. They were a breath of fresh air compared to many other agencies I had dealt with. Their approach was genuinely helpful and attentive, and they found me a role incredibly quickly. The role they found for me was a perfect fit for my skills and experience. I would highly recommend Bain and Gray to anyone looking for a job or to hire a great candidate.

6 January 2025
Unprompted review
Rated 5 out of 5 stars

Kind, Professional, a Delight to work with!

I worked with Bain & Gray for over a year after being referred to them by a friend.
I can wholeheartedly say they were a delight to work with and I was sad to leave them (which only happened because I transitioned from a temp into a full time role!)
Every single person I worked and dealt with was kind, professional and a clear communicator, and I cannot speak highly enough of how they operate.
They were extremely supportive of me throughout the roles I worked in, advocated for me where necessary and regularly checked in otherwise.
Given that I had a slightly less traditional CV, they were still able and willing to see the value in my experience and put me forward for a variety of roles.
The work came in waves, as is the nature of temping, but I was rarely wanting for opportunity, many of which could have turned into permanent roles if I had chosen to let them. I plan to recommend them whenever I get the chance.
Thank you team B&G for being so wonderful, you will be missed!

10 March 2025
Unprompted review
Rated 4 out of 5 stars

Fantastic people!

I have only been with Bain & Gray for a few months but they are great with their endless support, especially Ellie. She worked so hard with the team to find me a perfect role, even though I’m still working as a temp I love the role and I’m so glad she found it for me. The constant support from Ellie checking in and answering any questions I have has been greatly appreciated. Love Bain & Gray!

6 March 2025
Unprompted review
Rated 5 out of 5 stars

Bain and Gray

Bain and Gray have been amazing in finding a job for me. They’ve provided amazing support, dedication and clear communication in the recruitment process. Everyone is extremely friendly and approachable. Highly recommend.

10 January 2025
Unprompted review
Bain and Gray logo

Reply from Bain and Gray

Thank you, Isabella! We're so happy to hear you've had a good experience and are enjoying your new role :)

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