The food quality is not very good... The pork tenderloin and turkey sausage was rubbery, egg-based breakfast entrees were watery, in general, just unappetizing food. You'll lose weight because you w... See more
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I enjoyed the offerings when I first tried BistroMD a couple years ago. I guess my taste in food is just a bit more simple than the target for this program. Almost all of the previous meals includin... See more
Food arrived rotten. Unlike previous frozen food delivery I tried, they seem to have done the barely minimum to try and keep the food frozen. Package was in transit for several days in middle of the s... See more
Company replied
The food is very good, but my concern is whether it is non-GMO. This is very important as far as quality because when I prepare my own meals, I make sure it's mostly organic and not treated with horm... See more
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Company details
Information provided by various external sources
For healthy, chef-prepared meals at your convenience, Balance by bistroMD offers a flexible home-delivery meal service without any minimums or memberships.
Contact info
The food quality is not very good..
The food quality is not very good... The pork tenderloin and turkey sausage was rubbery, egg-based breakfast entrees were watery, in general, just unappetizing food. You'll lose weight because you won't finish your meals! fruit sides (honey peaches, spiced apples) are half-cooked, being both crunchy and rubbery at the same time. I would not recommend bistroMD.
got great customer service from chris
Terrible customer serive
I used bistroMD for a few weeks I tried to cancel multiple times. I was 1 day past the deadline to pick your meals but the order was not going to ship for 4 days. When I tried to explain to them that I did not want the meals as it is not worth 15 dollars a meal, and I couldn't really afford it. The customer service person had no response besides their pre typed responses telling me I was too late. These are frozen meals... So you would think they could keep the meals that were in my order frozen and send them to the next customer as everyone has the same menu options. They have zero compassion for people and over charge and have no wiggle room. Will not be using again, customer service is one of the most important things to me, HelloFresh for example has great customer service all around.
The food is wonderful
The food is wonderful. It helps me tremendously as I have Lupus, making the especially rough days easy for meal time. Thank you, CG.

Reply from Balance by bistroMD
Food arrived rotten
Food arrived rotten. Unlike previous frozen food delivery I tried, they seem to have done the barely minimum to try and keep the food frozen. Package was in transit for several days in middle of the summer. That combined with poor packaging and lack of effort resulted in everything inside being spoiled. Try to cancel it as soon as it arrived however 1 week anticipation isn’t enough apparently so bare in mind that if you want to try it for a week they are practically gonna force you to go with it for at least an extra week. I’ve also tried to leave a bad review on their website however they seem to filter them out so it was never was posted and oddly enough there isn’t any 1 star or stars reviews showing up there.

Reply from Balance by bistroMD
I love Balance by BistroMD
I love Balance by BistroMD. This site always has wonderful discounts on their high quality meals and snacks. Amazing products and amazing service !

Reply from Balance by bistroMD
food is delicious
food is delicious! fast delivery and great packaging .. the food is still frozen when I receive it! please bring back the cartelized onion mushroom ..my most favorite meal!!

Reply from Balance by bistroMD
I as always am impressed with you
I as always am impressed with your service. I was disappointed that so many of my favorite meals were out of stock.
The food is good but too expensive
The food is good but too expensive. Why don't you give out some promotional discounts for people who buy large volumes?
Ham & Egg Scramble
I have limited my orders (for the time being) to breakfasts so my review is for the Ham and Egg Scramble with Cinnamon Apples. It is my absolute favorite and I usually order 15-20 at a time. Fast processing and delivery with delicious food every time! Thank you!
My husband had a near fatal heart…
My husband had a near fatal heart attack and a family member who is an ICU nurse told us of your food delivery. For the past 3 months, we have truly enjoyed your delicious and healthy meals. We have increased the number of meals we receive weekly. Compared to other food delivery services, your extensive selection is refreshing. Daily, we look forward to eating healthy.
Most of your food has too much black -my opinion.
Most of your food has too much black (and white), proper in EVERYTHING; so unfortunately I eat the same meals every week..,gets boring after awhile.

Reply from Balance by bistroMD
Food is pretty good for frozen meals
Food is pretty good for frozen meals. Broccoli is usually a little overcooked. Good to have these meals to rely on.

Reply from Balance by bistroMD
Good stuff!
Timely deliveries and wonderfully, yummy food. Thank you so much.

Reply from Balance by bistroMD
The food is amazing
The food is amazing! It’s packaged perfectly and I highly recommend!

Reply from Balance by bistroMD
Love these guys!
food arrives quickly, always well packed and delicious

Reply from Balance by bistroMD
Good food and variety
I like the food taste and choices. My only complaint is that the plastic wrap on top isn’t always sealed right. Correct that and all is well!

Reply from Balance by bistroMD
I enjoy many of the meal options that…
I enjoy many of the meal options that are provided by BistroMD. There are a variety of diet plans and there is an option to exchange an item if you are scheduled to receive something you don't like. Also, the food is delivered within a couple of days of ordering.

Reply from Balance by bistroMD
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