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Baldai1.lt Reviews 881

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 3 out of 5 stars

It is really difficult to see all small “bad” things when you purchasing online. I hoped that this bed would me more stable. Also I didn’t find anywhere in description that some pieces inside (or some... See more

Company replied

Rated 5 out of 5 stars

Great product, well packaged, great shopping experience, extra super fast delivery, big thanks to the team for going that extra mile, it was very important to me, you listened and delivered! Good luc... See more

Company replied

Rated 5 out of 5 stars

Very fast and in professional way was handled issue when I was charged double on payment by credit card. Client support assistant was friendly on helping to solve the issue. Delivery drivers also was... See more

Company replied

Rated 5 out of 5 stars

Reliable online furniture shop with huge variety of options and even free delivery to the doorstep is included. You just can't complain. Delivery was smooth within stated time frame, and quality is go... See more

Company replied

Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Living room shop

Written by the company

Išsirinkite baldus internetu patogiai su Baldai1. Esame elektroninė parduotuvė, kurioje rasite itin platų baldų pasirinkimą visoms namų erdvėms. Nuo klasikos iki modernių stilių – siūlome baldus kiekvienai erdvei, nesvarbu, ar ieškote patogios sofos, praktiško darbo stalo ar prieškambario spintos. Mėgaukitės greitu pristatymu, rūpestingu klientų aptarnavimu ir sklandžia apsipirkimo patirtimi. Baldai1 rasite viską, ko reikia jūsų svajonių namams.

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Contact info

4.7

Excellent

TrustScore 4.5 out of 5

881 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

5 stars Furniture and deliverie

Evrything was perfect, delivery on time, very nice deliverie and on time Perfect and furniture same us in picture

22 September 2025
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Reply from Baldai1.lt

Hello, thank you for your kind words! We’re very glad to hear that you liked the furniture and that everything went smoothly.

Rated 1 out of 5 stars

long delay and a damaged order with no…

long delay and a damaged order with no reaction from seller

7 July 2025
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Reply from Baldai1.lt

Hello, thank you for your feedback, and please accept our sincere apologies for all the inconveniences caused while fulfilling your order. We understand that both the delay and the delivery error created difficulties for you and certainly did not meet your expectations. This time our processes did not work as they should, and we take full responsibility for the mistakes made. We are glad that, in the end, we were able to complete the order in full. In light of this situation, we also applied a discount for you, however, we want to emphasize that for us, the most important thing is not only to compensate but also to ensure reliable service in the future. This experience has been a very important lesson for us. We have already reviewed our internal processes and are taking additional measures to prevent such errors from happening again. Once again, we apologize for the inconvenience and thank you for your patience and trust.

Rated 4 out of 5 stars

Everything was ok except delayed…

Everything was ok except delayed submission of wardrobe.

3 September 2025
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Reply from Baldai1.lt

Hello, thank you very much for your feedback! We apologize for the delay – the order was placed with the manufacturer, which caused the delivery to take a bit longer than usual. We greatly appreciate your understanding and patience. We hope the product met your expectations.

Rated 5 out of 5 stars

Would recommend

We were informed from beggining that it will take more time for delivery than it wS writren and from then it was all smootb. Came when promised. Good price for such furniture

14 August 2025
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Reply from Baldai1.lt

Hello, thank you for your feedback! We’re glad to hear that the delivery went smoothly and that the furniture met your expectations. We strive to ensure the highest quality of service, and we appreciate you noticing the positive aspects. Thank you for choosing us – we look forward to continuing our collaboration.

Rated 4 out of 5 stars

Fast and smooth delivery

Fast and smooth delivery. However, wasn’t able to provide material samples beforehand.

12 August 2025
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Reply from Baldai1.lt

Hello, thank you for your feedback. We would like to clarify that we are an online furniture store, and we order all our furniture directly from foreign manufacturers. Unfortunately, due to this process, we are unable to provide fabric samples before the order. However, we always strive to provide as much detailed information about our products as possible to ensure your satisfaction. If you have any additional questions or would like to learn more about a specific product, we will be happy to answer all your inquiries.

Rated 3 out of 5 stars

Nice bed, but has some difficulties

It is really difficult to see all small “bad” things when you purchasing online. I hoped that this bed would me more stable. Also I didn’t find anywhere in description that some pieces inside (or some side) will be another colour (pink), I chose white / grey. Very difficult to understand instruction. Also I understand that we had to check all details / pieces before starting (actually I don’t know anyone who does this), and yes, we didn’t receive two Special screws.

28 July 2025
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Reply from Baldai1.lt

Good day, thank you for your feedback and observations – they are very important to us. We are sorry to hear that the product did not meet your expectations and that you experienced inconvenience due to missing parts and unclear instructions. We can see your order in our system, and we will contact you shortly to help resolve the situation.

Rated 5 out of 5 stars

Helpful staff

The staff were helpful in noticing and correcting my mistake on the delivery dates. Also, quickly and easily corrected my order when the need arose.

4 August 2025
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Reply from Baldai1.lt

Hello, thank you for your feedback! We are glad that we could assist you and ensure a smooth ordering process. If you have any further questions or needs, we are always ready to help. :)

Rated 2 out of 5 stars

Broked

Broked thing

5 August 2025
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Reply from Baldai1.lt

Good afternoon, thank you for your feedback and we apologize for the inconvenience. We can see your order in our database and will contact you shortly to help resolve the situation

Rated 5 out of 5 stars

All right

All right. Good lack.

24 July 2025
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Reply from Baldai1.lt

Good afternoon, thank you for taking the time to leave feedback.

Rated 3 out of 5 stars

Missing parts

Missing parts. Covered all i spent myself by them instantly after informing, good job on that part!

21 July 2025
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Reply from Baldai1.lt

Hello, thank you for your feedback and we apologize for the inconvenience. We can see your order in our database, and we will contact you shortly to help resolve the existing issues.

Rated 5 out of 5 stars

Loads of options, quick delivery free of charge, good costumer care, on time.

Reliable online furniture shop with huge variety of options and even free delivery to the doorstep is included. You just can't complain. Delivery was smooth within stated time frame, and quality is good. I highly recommend.

15 July 2025
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Reply from Baldai1.lt

Hello, we are happy to hear that you were satisfied with our wide selection, smooth and free delivery, and customer service. Your recommendation truly means a lot to us. We’ll continue doing our best to provide reliable service and quality furniture. Looking forward to serving you again!

Rated 5 out of 5 stars

We had a problem with the design and…

We had a problem with the design and missing parts but it was solved very proffesionally.

7 July 2025
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Reply from Baldai1.lt

Hello, we appreciate your understanding regarding the design and missing parts issue. We're pleased that everything was resolved professionally. Thank you for your trust!

Rated 5 out of 5 stars

Easy and efficient

Easy and efficient

14 July 2025
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Reply from Baldai1.lt

Hello, thank you so much! We are happy to know the process was easy and efficient for you.

Rated 5 out of 5 stars

Balance between price and quality is…

Balance between price and quality is really good. Very helpfull and cooperative delivery men. Excelent customer service.

20 May 2025
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Reply from Baldai1.lt

Hello, thank you for your great review! We're really glad to hear that you appreciated the balance between price and quality, as well as the helpfulness of our delivery team. Providing excellent customer service is very important to us, and it's great to know we met your expectations.

Rated 5 out of 5 stars

Great customer support

Great customer support. They understood my problem and resolved it in 1 business day.

8 July 2025
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Reply from Baldai1.lt

Hello, thank you so much for your kind words! We’re glad to hear that our team understood your issue and resolved it quickly.:)

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