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See what reviewers are saying

Rated 5 out of 5 stars

The best in shopping categories, amazing price which makes me wonder how they can survive all this time. Keep it up guys 🥰

Rated 5 out of 5 stars

I have bought a few items from Luis now. He is a real gent, selling brilliant, 100% authentic designer items. He has even helped me out on auction sites to ascertain authenticity of goods, which... See more

Rated 5 out of 5 stars

Just had my first purchase and what an excellent service! Very efficient and professional team at Balewink! Luis was very helpful and caring with his clients, so happy I've come across this amazing on... See more

Rated 5 out of 5 stars

Shipping was super fast! Arrived to Florida in 4 days. Ordered two Off-White items and they were 100% authentic and exactly as described. Couldn’t be happier. This will forever be my new plug for disc... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Purveyor of Brand new and Pre-Owned Luxury Goods. You can trust us with our knowledge with several years in the industry to bring you authentic luxury goods at the best possible prices. Our team, just like you, are luxury enthusiasts always striving to bring the best and most sought after products to our customers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

267 reviews

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Rated 5 out of 5 stars

Great service and products!

The item was exactly as described and genuine. I had a query with their team after the purchase, the response was prompt and extremely helpful. I'll definitely buy from them again.

24 June 2023
Rated 5 out of 5 stars

Best internet retailer.

The has been my most positive experience shopping from a private merchant. Goods are authentic, at competitive pricing and fast shipping and delivery. Great customer service and response keeping you updated with your delivery. This helped me monitor my pa Kate to prevent the fit or misplacement. All in all I would recommend shopping with this merchant. I got better service than the big name name brands. Thank you for meeting expectations and really hope this team keeps up the great customer service experience. 5 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

3 July 2023
Unprompted review
Rated 5 out of 5 stars

Been searching for the right items to…

Been searching for the right items to purchase from balewink for the past year, two perfect pieces i finally got a chance to purchase and they fit great and were measured accurately which is first place to finally get right. Will absolutely buy from again.

17 June 2023
Rated 5 out of 5 stars

Happy

Great communication, professional, prompt delivery. Will def order again.

8 June 2023
Rated 5 out of 5 stars

10 star…

It has been a long time since they received such great customer service, delivered the day after ordering if I could I would give 10 stars

30 May 2023
Rated 5 out of 5 stars

Great Service

Superfast delivery and great lines of communication - a Customer rep took the time to text me ref a delivery glitch which was resolved.

24 May 2023
Rated 5 out of 5 stars

A class of their own

I have purchased from Balewink twice and both occasions have been outstanding. Some terrific (and rare) pieces with competitive prices, fast shipping & truly stellar communication. This is the gold standard for shopping online for designer/luxury fashion.

4 May 2023
Rated 1 out of 5 stars

Terrible shop and service

Purchased a Saint Laurent Denim Jacket from Balewink on Vestiare Collective, which was a womens but sold as a mens jacket. Due to false sizing I was allowed to return it. Balewink then said that they never received it so I still had to pay for it. They then uploaded the jacket on their own site. After I contacted the seller about the upload of the missing jacket they claimed it was a mix up with the mens XL which was uploaded before. They even then deleted it and uploaded it to a third website(grailed). This shows what kind of shop this is. This is now turning into a lawsuit as I have photos of everything. Do not recommend this shop at all. They still argue that its the XL but the sizing label looks different and why make the same mistakes several times. Does not make sense. They even tried to remove this review but thanks to als the screenshots and information I was allowed to have it up here.

10 May 2023
Balewink logo

Reply from Balewink

First, we would like to clarify that this transaction did not take place on our website, but rather Vestiaire Collective, a marketplace for designer goods.

The customer purchased a Jacket from us which, upon receiving, they decided to return as it did not fit them. As per platform's policy, they were provided with a return label for shipping the goods back to us. Somehow, the jacket went missing in transit and we highlighted this with the platform and with the buyer. After a while, the jacket was delcared as lost and we informed the buyer that they should enquire with VC to receive their refund.

In the meantime, we received a size XL of the same looking jacket which we listed on our website. But, our team made an error and listed the wrong article (the 2 jackets are very similar with the only difference being the label).

Long story short, we never received their jacket back, it is lost as per tracking information. But they can receive compensation from the platform as it was their label used for shipping.

Rated 5 out of 5 stars

One of best in the business - top quality

Been dealing with these guys for years. One of the best in the business - Customer service and communication is always on point. The clothes on sale are often rare finds, like a treasure chest of designer clothing for very competitive prices, I love it. 100% authentic and will continue to shop here. Very happy 5*

25 April 2023
Unprompted review

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