Charrie Felix booked our recent holiday to Bangkok then on to Samui Island, Thailand. From the first phone call she was professional, friendly and very helpful. Nothing was too much and she continued... See more
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See what reviewers are saying
We have been booking our flight/holiday from destinationsphiltravel for quite a while now , ma'am Charrie was very helpful, understanding, warmhearted person very patience, she will do her... See more
Ms. Charrie’s service is top notch, thank you so much for your help throughtout my booking and making sure that everything is being taken care of especially with some issues and complications that ha... See more
Good service
Company details
Written by the company
Balikbayan Travel is a division of Benz Travel Ltd, specialised Philippines destination and around the world. We will save you hours of searching across the websites of different airlines, hotels, and travel companies to find your cheap flight deals and ideal travel arrangements! Here at Balikbayan Travel we will ensure that you travel at the most competitive prices, taking advantage of the exclusive fares and rates we have negotiated with hundreds of international airlines, hotels, and tour organisers. Our cutting-edge technology makes all the comparison searches for you then presents you with our best price for your travel choices – ready to buy here and now using our 3D Secure online payment system. Whether you are looking to book a low fare holiday flight, a discounted business trip, a tailor-made package holiday at an affordable price or a cheap hotel room in the UK or anywhere around the World, you will find it here at Balikbayan Travel. And once you have booked our customer service team are here to help you with any further questions or requests you may have to ensure your travel plans flow smoothly from start to finish. So you can go ahead and book with complete confidence here at Balikbayan Travel, availing the lowest airfares we have, safe in the knowledge that you are buying your travel arrangements at the best price and with the added financial protection of the Civil Aviation Authority administered ATOL scheme. Our ATOL Licence number is 3448.
Contact info
Suite 110 Viglen House,, HA0 1HD, Wembley, United Kingdom
- 0207 1000 748
- info@balikbayantravel.co.uk
- balikbayantravel.co.uk
4.8
Excellent
49 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I always booked holiday with them for…
I always booked holiday with them for morethan 10 yrs now and the service is brilliant specially CHARIE she is very friendly,professional and helpful.
2 February 2026
Unprompted review
Third time I have booked with ate…
Third time I have booked with ate Charrie and she always helps me find affordable trips and gives me all the options to look through before booking. Such a easy person to book with :)
13 December 2024
Unprompted review
Booking our trip through balik ata…
Booking our trip through balikbayan travel was really great service from Charrie, she will do her very best to find what we wanted. Thanks a lot & God bless🙏
30 June 2024
Unprompted review
Reply from Balikbayantravel
Thank you so much and wishing you a lovely holiday. Take care.
Booking my trip through…
Booking my trip through Balikbayantravel was a breeze. Their website is user-friendly, and I was able to find and book my flights in just a few clicks. I appreciated the clear communication and the detailed itinerary they provided. Will definitely use them again!
11 July 2024
Unprompted review
Reply from Balikbayantravel
Hi Jonathan,
Thank you so much for your kind words. Have a nice and safe holiday.
Fantastic
Fantastic, accidentally missed my flight and Balikbayan were able to find me a cheaper flight the next morning that fit perfectly in our schedule. Amazing service :)
19 May 2024
Unprompted review
Reply from Balikbayantravel
Thank you for your kind word, I'm glad you manage to get your flight next day. Best regards.
Soft and polite gives superb service.
Thank you Ate Charrie Felix your service is beyond expectations.Your soft and polite voice created a calm and relax conversation during our transaction.More power to you Ate.God bless you always.
1 June 2024
Unprompted review
Reply from Balikbayantravel
Hi, Thank you so much for your very kind words. God bless to you too, take care.
Really Great Service from Charrie…
Really Great Service from Charrie Felix,
Always updating us on our Flights.
She Always Quickly Responds on my Text. Happy for all Her Services.
3 April 2024
Unprompted review
Reply from Balikbayantravel
Thank you so much for you kind words, Have a asfe holiday to you and your family.
Great service from Charrie!
Great service from Charrie!
Always attentive and replies to queires vey quickly even after hours or weekends. I have use their service all the time.
Recommended.
15 January 2024
Unprompted review
Reply from Balikbayantravel
Thank you, It is a previlege to do your travel arrangement. We are grateful with your message.
Personal Service
What sets Balikbayan Travel apart is their ability to provide personalised recommendations based on my preferences. The curated suggestions for preferred airlines and airport with regards to layover times added an extra layer of thoughtfulness to my travel planning.
Their dedication to ensuring customer satisfaction was evident, making me feel valued and appreciated as a traveller.
Many thanks Charrie, your personal service is very much appreciated.
13 January 2024
Unprompted review
Reply from Balikbayantravel
Thank you so much! I really appreciate and grateful with your message.
Thailand experience
Charrie Felix booked our recent holiday to Bangkok then on to Samui Island, Thailand. From the first phone call she was professional, friendly and very helpful. Nothing was too much and she continued to help for the duration of our time away with alerts to flight changes, even taking our calls out of hours. This wasn’t the first time she has booked holidays for us and each time she has been wonderful. Looking forward to our next holiday with Balikbayan Travel.
18 November 2023
Unprompted review
Reply from Balikbayantravel
Thank uou so much Terry and Mel for your kind words. I am always here to serve anytime.
Known Charrie for 23 years
Known Charrie for 23 years. All those years, I trusted her for all my bookings going to Philippines. It makes a big difference that she is always there to help with all my queries and problems. She is very accommodating, to the extent that I call her anytime of the day.
Her professionalism and expertise in this business is highly recommended.
19 November 2023
Unprompted review
Reply from Balikbayantravel
Thank you so much Nelia, I did not notice that it's been 23 years we been doing your flights. I am very grateful with your 23 years of loyalty, my gosh, we are getting younger :-) lol! Enjoy your holiday as always, Take care and god bless.
Reliable
Reliable trusted she will give you a good deal been a client for the past 8 yrs and never disappointed with their sevices especially Ms Charrie
in particular ,in addition shes available just incase you get stucked in the airport for problems
1 January 2024
Unprompted review
Reply from Balikbayantravel
Thank you so much! best regards.
Very good service and Very…
Very good service and Very Accommodating.
Highly recommended!
1 December 2023
Unprompted review
Reply from Balikbayantravel
Thank you so much with your kind word and I really appreciate your trust.
Charrie made it so seamless
Charrie made it so seamless, very easy and straightforward transaction with no hidden costs at all. Will definitely book again for our next trip!
20 November 2023
Unprompted review
Reply from Balikbayantravel
Thank you ryan, that is very nice of you. Enjoy your holiday!
Very good service
Very good service, will definitely book again with Charrie. Very accommodating to our needs, always polite and respectful to customers.
20 November 2023
Unprompted review
Reply from Balikbayantravel
Thank you so much for continuing supporting me. I am always grateful. x
Just the best 😊🙌
Charrie has been my travel agent for so many years! 🙌 She will always give me options to choose from and takes consideration of your stop-overs (especially that I will be travelling with a toddler very soon) to make sure you get the best flights. Booking the flight has been an ease for me because of Charrie 😊 and I can’t thank her enough. ☺️
6 November 2023
Unprompted review
Reply from Balikbayantravel
Thank you again Wimpe, Wishing you and your toddler a safe flight.
Charrie is very helpful
Charrie is very helpful, good comms both pre and post sale. I would happily buy from her again.
5 November 2023
Unprompted review
Reply from Balikbayantravel
Thank you Janet with your kind words, Take care and have a pleasant holidays.
Very helpful and accommodating
Very helpful and accommodating. U can call anytime if u got any querry and problem about your flights. Always happy to help you.
I always book my flight to them.
Thank you so much till next holiday again..
Robbie
28 August 2023
Unprompted review
Reply from Balikbayantravel
Thank you so much Robbie for your very kind word. And I am always grateful to you with all your recommendations.
Our experienced to be lockdown in the…
Our experienced to be lockdown in the Phils was not good especially that our airlines kept cancelling the flights.
Until we decided to asked a big favour to ate Charrie for desperation to arranged any available flight back to London. And she was great in few hours she got it.
Thank you so much ate and God Bless you. I hope you will not tired helping your clients especially in times of troubles.
24 June 2020
Unprompted review
Reply from Balikbayantravel
Than you for your kind word Ms Angeles Dimaano.
To Charrie Travel Agency
To Charrie Travel Agency
In behalf of Carillo family please accept our huge Thank you for all your full support and assistance given to our daughter Johanna to facilitate and arranged her booking back to London. Although , she was booked and her flight has been cancelled for 3 times and still you continue to help us to monitor her sched flight 24/7 .This was really a tough experienced for both of us and given us an extra stressed as a parents, and you did an amazing job.
With this extra mile job you did for us, you deserve to be recognised really.
From the bottom of our hearts our sincere Thank you my daughter back to London safely.
God Bless us all.
with lots of respect and love from
Carillo Family
25 April 2020
Unprompted review
Reply from Balikbayantravel
Dear Mr Carillo,
It is a pleasure to help and support your family.
My job is not complete, not finish until all my passengers are not return.
My continue support, it is not just a duty for me, This is achievement that is priceless.
Best Regards to your family.
Charrie
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