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Ballardassociates Reviews 

15
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TrustScore 4.5 out of 5

4.5

Mortgage broker
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Company details

  1. Mortgage broker
  2. Insurance broker

Written by the company

When you choose us for mortgage or protection advice, you can feel confident that you will receive all the necessary information to make well-informed decisions. With over 15 years of experience in the field, we offer a wealth of knowledge to assist you with your specific needs. At our core, we genuinely care about our customers' well-being. We believe our success is directly tied to your satisfaction. We look forward to the opportunity to help you.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

15 reviews

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1-star

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4.5

All reviews

(15)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic service and communication!

We are so glad that we found Ballard Associates! David made the whole process so easy, he kept in regular contact with us throughout and always answered any questions quickly. We couldn’t recommend Ballard Associates enough! We will most definitely be using them again in the future.

28 August 2026
Unprompted review
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Reply from Ballardassociates

Dear Lucia,

Thank you so much for your lovely 5-star review! We truly appreciate you taking the time to share your positive experience.

David was delighted to support you with your mortgage for your home purchase. It is incredibly rewarding for us to receive such positive feedback, as we always strive to provide the best possible service.

We look forward to supporting you when you require assistance in the future!

Rated 5 out of 5 stars

Amazing experience from start to finish

Amazing experience from start to finish

25 August 2026
Unprompted review
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Reply from Ballardassociates

Dear Karen,

Thank you so much for your kind 5-star review! We truly appreciate you taking the time to share your positive experience.

David was delighted to support you with your Equity Release. It is incredibly rewarding for us to receive such positive feedback, as we always strive to provide the best possible service.

Please do not hesitate to contact us if you require assistance in the future!

Rated 5 out of 5 stars

Excellent

Friendly, efficient and knowledgeable. A pleasure to deal with.

31 March 2026
Unprompted review
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Reply from Ballardassociates

Dear Lisa,

Thank you so much for your kind 5-star review! We truly appreciate you taking the time to share your positive experience.

David was delighted to support you with your remortgage. It is incredibly rewarding for our team to receive such positive feedback, as we always strive to provide the best possible service.

Please do not hesitate to contact us if you require assistance in the future!

Rated 5 out of 5 stars

Highly professional

David was kind, helpful and responsive. Everything was handled quickly and highly professionally. Highly recommend him.

22 March 2026
Unprompted review
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Reply from Ballardassociates

Dear Glyn,

Thank you so much for your 5-star review! We truly appreciate you taking the time to share your positive experience.

David was delighted to support you on your journey to homeownership. It is incredibly rewarding for our team to receive such positive feedback, as we always strive to provide the best possible service.

Please do not hesitate to contact us if you require assistance in the future!

Rated 5 out of 5 stars

As first-time buyers

As first-time buyers, the mortgage process felt quite overwhelming at first, but David at Ballard Associates made everything much easier for us. He was extremely professional, patient, and always willing to explain things clearly so we could understand every step of the process.
David was very responsive and kept us informed throughout, which really helped reduce the stress of buying our first home. His guidance and support gave us a lot of confidence that we were making the right decisions.
We are very grateful for all his help and would highly recommend David and Ballard Associates to anyone looking for reliable and professional mortgage advice.

13 March 2026
Unprompted review
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Reply from Ballardassociates

Dear Tara,

Thank you so much for your lovely 5-star review! We truly appreciate you taking the time to share your positive experience.

David was delighted to support you on your journey to homeownership. It is incredibly rewarding for our team to receive such positive feedback, as we always strive to provide the best possible service.

Please do not hesitate to contact us if you require assistance in the future!

Rated 5 out of 5 stars

Great!

As a first time buyer, David has guided me through the mortgage process excellently and was also happy to answer any other questions I had about the buying process as a whole. Very helpful and responsive throughout. I definitely recommend!

7 July 2025
Unprompted review
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Reply from Ballardassociates

Thank you so much for your kind 5-star review!

We are delighted to hear you received the top-tier service we strive to deliver to all our clients. We truly appreciate you taking the time to share your positive experience.

Rated 5 out of 5 stars

My experience has been exceptional

My experience has been exceptional, I’ve been informed every step of the way and couldn’t have asked for more, 10/10

13 September 2025
Unprompted review
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Reply from Ballardassociates

Thank you for your wonderful 5-star review!

It truly means a lot to us to hear that your experience has been "exceptional" and that you felt "informed every step of the way." Providing clear communication and outstanding service is a top priority for us, and your feedback confirms that we are achieving our goals. We are delighted that we could meet your expectations and that you would rate us "10/10."

We look forward to supporting you in the future :)

Rated 5 out of 5 stars

Working with David has totally made…

Working with David has totally made this whole experience so much more easier. He listens to your needs, worries and puts together a plan. Taking away all the hard work.
A very professional and reliable person.
Would highly recommend.

15 July 2025
Unprompted review
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Reply from Ballardassociates

Thank you so much for your wonderful 5-star review!

We truly appreciate you taking the time to share your positive experience.

David was delighted to support you on your journey to homeownership. It's incredibly rewarding for us to receive such positive feedback, as we always strive to provide the best possible service.

Please do not hesitate to contact us if you have any further questions or require any assistance in the future! :)

Rated 5 out of 5 stars

Absolute star

We could not have got this mortgage without David. We had spoken to other lenders, but they did not like the fact my mother would be borrowing into retirement. We did receive an offer, but the payments would have been far too steep. David, on the other hand, found us a suitable lender very quickly within our budget.

David has provided excellent service throughout and has gone above and beyond for us. We have not had to worry about a thing as he made everything stress-free, and his advice was much needed. He has explained everything fully, replied promptly, and helped us along the way. After our mortgage offer, we were provided with advice on income protection, life insurance, and critical illness cover. David has been very knowledgeable and has answered all of our questions.

We cannot thank him enough for his help, especially since we were in a bit of a rush as we were given a section 21. My mum needed to start a mortgage (if she was going to do one) as she was getting older. Had it not been for David, we would have still been stuck in the private renting sector.

Thank you so much for making my lifetime dream of owning a home a reality.

18 June 2025
Unprompted review
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Reply from Ballardassociates

Dear Sasha and Julie,

Thank you so much for your 5-star review! We truly appreciate you taking the time to share your positive experience.

David is especially grateful for your kind words. He thoroughly enjoyed helping you achieve your dream of homeownership.

It's incredibly rewarding for us to receive such positive feedback, as we always strive to provide the best possible service. Please don't hesitate to contact us if you have any questions or need assistance in the future! :)

Rated 5 out of 5 stars

So helpful

David explained everything really clearly to me and was quick to update me at every step. He made the whole process stress free and I am so thankful. Would 100% recommend.

15 July 2025
Unprompted review
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Reply from Ballardassociates

Thank you so much for your lovely 5-star review!

We are so proud to have supported you in your journey. It's really rewarding to receive such positive feedback, as we always aim to provide the very best service.

Please feel free to contact us if you have any further questions or if you need any help in the future!

Rated 5 out of 5 stars

Fantastic Service

David has been excellent throughout the process, has been patient and has explained everything thoroughly, this has taken a lot of stress out of the process.
Very quick and efficient, and communicates at every step.

17 June 2025
Unprompted review
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Reply from Ballardassociates

Thank you so much for your wonderful 5-star review!

We are so proud to have supported you in your journey to becoming a homeowner. It's incredibly rewarding to receive such positive feedback, as we always aim to provide the very best service.

Please feel free to contact us if you have any further questions or if you need any help in the future.

Rated 5 out of 5 stars

Me and my partners application was…

Me and my partners application was complex and David guided us through the process in a timely and diligent manner for our new house. Will definitely use him in the future.

21 May 2025
Unprompted review
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Reply from Ballardassociates

Thank you very much for your 5-star rating! We were delighted to assist you with your mortgage.

It's truly rewarding to receive such positive feedback, and we always aim to deliver the highest level of service. Please feel free to contact us anytime should you have any further questions or require assistance in the future.

Rated 5 out of 5 stars

Amazing Advisor

After a troubling start with a different advisor, David and Nicole were a breath of fresh air. Extremely supportive and understanding. They made the experience stress free and were extremely reassuring. Really competitive price, which we were more than happy to pay. The quality of the service exceeded what we paid.

9 June 2025
Unprompted review
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Reply from Ballardassociates

Thank you so much for your 5-star rating! We were delighted to assist you with your mortgage.

It's truly rewarding to receive such positive feedback, and we always aim to deliver the highest level of service. Please feel free to contact us anytime should you have any further questions or require assistance in the future.

Rated 5 out of 5 stars

Knowledge and responsive

They made the whole mortgage process way less stressful than I expected. Very friendly, knowledgeable, and always quick to respond whenever I had questions.

They really took the time to walk me through everything and found me a great deal. I felt supported from start to finish.

2 June 2025
Unprompted review
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Reply from Ballardassociates

Thank you so much for your fantastic 5-star rating! We were delighted to assist you with your mortgage.

It's truly rewarding to receive such positive feedback, and we always aim to deliver the highest level of service. Please feel free to contact us anytime should you have any further questions or require assistance in the future.

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