Balmoral Textiles Reviews 67

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

After ordering a wing back chair I was able to contact Balmoral Textiles in order to obtain a matching length of leather to re upholster a footstool which I owned. The staff confirmed my request and q... See more

Rated 5 out of 5 stars

Excellent experience with Balmoral textiles, easy online ordering and hassle free pick-up from the store. Love the new fabric, up-cycled my dining room chairs and they look amazing! Thank you so much.... See more

Rated 5 out of 5 stars

Warren was very quick and efficient at replying to my queries by e-mail and then making it easy for me to purchase my fabric, which was dispatched the next day. Very impressed with the service.

Rated 5 out of 5 stars

I ordered the custom size foam online and it was ready for collection the following day. It's exactly as described. Very pleased with service.

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4.7

Excellent

TrustScore 4.5 out of 5

67 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I ordered a few samples first

I ordered a few samples first, which arrived very quickly. I selected my fabric, placed the order and it arrived promptly, perfectly wrapped and I have lovely new kitchen chairs.

12 January 2026
Rated 5 out of 5 stars

Great service Thankyou

Great service Thankyou . My samples arrived and were just what I wanted Thankyou . I rang today to say I’m decorating but as soon as I can get in touch with my upholstery person I’ll be in touch to purchase fabric Thankyou

6 January 2026
Rated 1 out of 5 stars

Haven’t received samples

Haven’t received samples, sent emails to inform the company and ignored and they charge for samples and £9.00 postage no good no answered emails a very unhappy customer

30 May 2025

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