Avoid at all costs, bought in August and wouldn’t pick up and faulty battery, emailed then, quick reply asking the same questions over and over, send pictures and videos etc. asked for a refund no res... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I bought the cleaner, before leaves the warehouse I cancelled it , they said we cannot do anything, I told them I won't accept it. The return policy is a nightmare , no response to emails or even re... See more
Purchased a hypersonic vacuum from this company after no time at all the brush hose split.I contacted them and they asked for a photo which I sent to them,they replied that the hose was split(which w... See more
I love that this has different suction levels - the high setting is powerful on carpets, and it's much quieter than my old vacuum. It cleans my whole apartment on one charge just fine.
2.1
Poor
23 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great merchant service
Shipping was impressively fast and the packaging was solid. I had to make a return and the whole process was straightforward - the refund came through without any issues. Very reliable service!
2 July 2025
Unprompted review
Double the cleaning efficiency!
I love that this has different suction levels - the high setting is powerful on carpets, and it's much quieter than my old vacuum. It cleans my whole apartment on one charge just fine.
9 July 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.