BAM Clothing Reviews 

378
TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Looking at 74 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the clothing is wonderfully soft, comfortable, and fits nicely for everyday activities or workouts. Many individuals also appreciate the friendly customer support team when dealing with order questions or quick exchanges. However, some customers also noted that the fabric quality has declined over recent years, leading to garments losing their shape or developing unwanted holes quickly. A few other people also felt that the sizing can be quite inconsistent or restrictive for certain body types. Additionally, a small group experienced frustrating delays or unsatisfactory resolutions regarding missing orders.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with many expressing satisfaction regarding the soft... See more

Quality

Customers had ambiguous experiences with quality, reflecting a high level of disagreement regarding recent... See more

Order

Customers consistently note ambiguous experiences with order processes, reflecting a wide range of opinions.... See more

Customer service

People report ambiguous experiences with customer_service. While many reviewers praise the friendly, speedy,... See more

Price

Users express widespread dissatisfaction and frustration regarding the pricing of the products, noting that... See more

Reviews shaping this summary

Rated 3 out of 5 stars

BAM regular air fitted boxers for men have really taken a nose dive in quality in the 6-7 years I have been purchasing. They are now flimsy, almost see through and not supportive. I was always able to... See more

Company replied

Rated 3 out of 5 stars

I've bought socks from BAM a couple of times. They're super-comfortable, soft & stretchy without losing shape, but they're definitely not built to last - 6 months of average wear before holes start ap... See more

Company replied

Rated 3 out of 5 stars

Various tee shirts ordered for my son in the BAM sale, all took over a week and half to be received and during this time he left the country. All had to be returned where BAM communication was very p... See more

Company replied

Rated 3 out of 5 stars

Disappointed at customer service. We returned some boxer shorts and wanted a bigger size. Customer service say they have not been returned. Initially they offered to send replacement, asked me for a r... See more

Company replied


Company details

  1. Activewear shop

Written by the company

Activewear that moves us forward. Designed for performance, led by innovation. For your every move – a versatile collection that takes you from studio to street, from lunging to lounging, activewear for everywhere. By a business that’s transparent (and leggings that aren’t). Made from super-soft natural, organic and circular fabrics. Made for yoga, weight training, hiking, running or chilling, whatever way you move. Where comfort leads to confidence. For those who believe their best is now. For a better, stronger tomorrow. Be part of a generous, supportive community who know exactly what they want. However you move, we’re here for it when you do. Proudly B Corp Certified. 🌎


Contact info

3.1

Average

TrustScore 3 out of 5

378 reviews

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1-star

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3.1

All reviews

(378)

73 reviews in the last 12 months

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Rated 2 out of 5 stars

Poor quality material.

I have been a customer with Bam clothing for a number of years and have particularly loved their long and short sleeved tops.
I recently bought another short sleeved gathered hem top and oh my goodness what a change in material quality! Poor quality and it has lost it's shape after only two washes. Very very disappointing and shameful Bam.
I suspect you are cutting corners, trying to save money from buying second rate material to replace the original but still charging the original prices.
So many reviews saying the same thing. My constructive suggestion would be to return to your original high quality materials, then perhaps your ratings would start rising again.
I am afraid, in the meantime, that you have lost a loyal customer. It's very frustrating as I loved these tops.

30 May 2026
Unprompted review
BAM Clothing logo

Reply from BAM Clothing

Hello, Thank you for taking the time to share your feedback, and for being a loyal BAM customer.
We're very sorry to hear about your disappointment with your recent gathered hem t-shirt. We understand how frustrating it is when a product you've previously loved and trusted no longer meets your expectations, particularly when you've noticed a difference in the fabric quality and fit after only a couple of washes. Please do email in at contact@bambooclothing.co.uk with your order number so we can take a look at this for you. We look forward to your email. Kind regards, The BAM Team

Rated 5 out of 5 stars

Freya is an absolute asset to the team!

My home delivery was misplaced, which was quite frustrating. Luckily, Freya handled my case. She stepped in and resolved the entire issue very promptly. Her efficiency, clear communication, and quick problem-solving turned a stressful situation into a great experience. Thank you, Freya!

28 May 2026
Unprompted review
BAM Clothing logo

Reply from BAM Clothing

Hi Tatiana,
Many thanks for your glowing 5 star review, it is really appreciated! Your kind words have been passed on to Freya :)
We are so pleased to hear that everything was sorted smoothly for you and that you now have your BAM parcel, enjoy!
Kind regards, The BAM Team

Rated 3 out of 5 stars

Mens socks very comfortable while they…

Mens socks very comfortable while they last which isn't long. Everytime I wear them and remove they leave a lot of lint on my foot and the carpet. The toe material particularly fluffy and loose knitted. They appear to be disintegrating from the start. I estimate about 20 wears and I have holes in the toes even being careful to keep nails trimmed. I bought two packs of the same to be able to replace holed ones when repairing repairing becomes difficult

12 February 2026
Unprompted review
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Reply from BAM Clothing

Hello,
Thank you for taking the time to leave us your review. So sorry to hear that your socks are not lasting long, as of course this should not be the case. Unfortunately, the order numbers you have provided we are unable to locate on our system. Please could you email us at contact@bambooclothing.co.uk with your post code and images showing the fault/wear and we can look into this. We look forward to your email.
Kind regards, The BAM Team

Rated 1 out of 5 stars

Very poor quality

Very poor quality for the price - socks shrink and T Shirts go horribly baggy around the neck after a couple of washes. I will stick with M&S in future

31 May 2025
Unprompted review
BAM Clothing logo

Reply from BAM Clothing

Hi Ian, Thank you for your review and we are so sorry to hear that you have found the socks and t-shirts not to be up to a high quality of standard that they should be. Please could you email us at contact@bambooclothing.co.uk with your order number and photos of the garments so we can look into this for you. We are always hear to help and look forward to your email so we can look into this.
Kind regards, The BAM Team

Rated 5 out of 5 stars

Great customer service

I had to return an item. The item was high quality but it just wasn't for me in terms of the fit and fabric. Customer service was excellent. My tag had fallen off when trying on (due to the type of materials used for the tag) and they were very understanding and helpful. I highly recommend this company!

16 May 2026
Unprompted review
BAM Clothing logo

Reply from BAM Clothing

Hi Renza
Thank you so much for your 5-star feedback!
We’re absolutely delighted to hear you’ve had such a positive experience, it really means a lot to us. Your support and kind words are truly appreciated, and we’ll be sure to share them with the team.
If there’s ever anything we can help with, please don’t hesitate to get in touch.
All the best,
THE BAM TEAM

Rated 2 out of 5 stars

I’ve been a BAM customer for more years…

I’ve been a BAM customer for more years than I can remember and have been an absolute devotee of their clothing, their quality and their customer service. However, the last few things I’ve bought are thinner and generally just lower quality. On checking, I see that the last thing I bought was made in China whereas when they were good, it was all made in Turkey. I’m assuming this is saving them money but I’m very disappointed to have lost my love of my favourite brand.

11 May 2026
Unprompted review
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Reply from BAM Clothing

Hi Sally,
Thank you for your continued support over the years—it really means a lot to us. We’re very sorry to hear that your recent purchases haven’t met the standards you’ve come to expect from BAM.
We take feedback like this very seriously, and we want to reassure you that we are actively reviewing and working to improve the quality of our products. Maintaining the feel, performance and durability our customers love is incredibly important to us, and your comments form a valuable part of that process.
We completely understand your disappointment, especially as a long-standing customer, and we truly appreciate you taking the time to share your experience so openly.
Thank you again for your honesty and for being such a valued member of the BAM community.
Kind regards,
THE BAM TEAM

Rated 5 out of 5 stars

Today had a lovely surprise from BAM

Today had a lovely surprise from BAM who sent me a free pair of socks. Thank you David and Team it’s really appreciated. Love your socks and I continue to spread the word about your great range of clothing.

18 May 2026
Unprompted review
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Reply from BAM Clothing

Hi
Thank you so much for your kind words! 😊
We’re delighted to hear that the surprise socks brightened your day—it’s the least we can do for such a wonderful supporter. David and the whole team will be thrilled to know they made you smile!
It truly means a lot to us that you love our range and are spreading the word. Your support makes a big difference, and we’re so grateful to have you as part of the BAM community.
Thanks again for taking the time to share your experience ❤️
All the best
THE BAM TEAM

Rated 4 out of 5 stars

Their leggings sizing is inconsistent, size 8 is tiny

Update: put up to 4* due to reply and my most recent positive experience buying from them.

Original review below

In general I love BAM products and have bought from them several times.
However, since they’re pricey, I bought some size 8 Enduro 7/8 leggings from Vinted (New with tags). They are incredibly small, not snug (I am usually a size 8 or i fit size 6 in some brands). I used to be unhealthily underweight and I wouldn’t have even got them on then. I’m not going to even try them on my size 6 daughter because they wouldn’t even fit her either, they may have when she was 10. They are at most a size 4. I could just about get them above my ankles but it was uncomfortable.
The seller on Vinted couldn’t have shrunk them because they are pristine and there was a sticker still stuck on in the inside. I have also tried new different leggings direct from BAM years ag. They weren’t quite as bad. I couldn’t get them over my bum and they were tight on the thighs (probably dangerous to wear them too long), I guess I could have sized up though for them, it’s just annoying when non-leggings products fit normally.
Anyway, when I looked on the website reviews for the Enduro leggings, only one review seemed to say they were tiny. Others said perfect fit or too baggy. So sizing seems very inconsistent. I also bought another size of these for my sister in December (direct from BAM) and she said they fit true to size (and finds them comfy).
Anyway, if they want to make size 4 clothing then they should make it, just don’t put a size 8 label on it! And they need calf and thigh circumference measurements on their size guide too because they don’t usually get far enough to reach hips and waist!

1 December 2025
Unprompted review
BAM Clothing logo

Reply from BAM Clothing

Hi there Louise
Thank you for your feedback, and we’re really sorry to hear about your experience with the leggings.
As this item was purchased via Vinted rather than directly from BAM, we would kindly recommend raising this with the seller you purchased from. Unfortunately, we’re unable to investigate or take responsibility for items bought through third-party platforms.
We do take all feedback on sizing seriously, as consistency is very important to us, so we do appreciate you taking the time to share your thoughts. If you ever purchase directly from us and experience any issues with fit, our team would be more than happy to assist and find the best solution for you.
Thank you again for your support of BAM.
Kind regards,
THE BAM TEAM

Rated 5 out of 5 stars

I love this company and their clothing.

I love this company and their clothing, especially the socks! Quality is exceptional with the soft bamboo textures. Customer service excellence as they are happy to send out free items randomly, on your birthday and extra discounts.

16 May 2026
Unprompted review
BAM Clothing logo

Reply from BAM Clothing

Hi Alana
Thank you so much for your lovely feedback! 💖
We’re absolutely delighted to hear how much you love our clothing — especially the socks! It means the world to us that you appreciate the quality and softness of our bamboo fabrics.
We’re also so pleased that our little extras and customer service have made your experience even more special — we love finding ways to treat our customers and make you feel valued.
Thanks again for your kind words and support — it truly means everything to us! 😊
All the best
THE BAM TEAM

Rated 4 out of 5 stars

I've noticed that the flow tops now are…

I've noticed that the flow tops now are thinner and lose shape especially round the band.
My first ones that were great were made in Turkey
And my latest ones are made in India
I've purchased 5 of these in the last two years and I'm not happy with the quality anymore which is sad

1 May 2026
Unprompted review
BAM Clothing logo

Reply from BAM Clothing

Hi Jaki,
Thank you so much for your feedback—we’re really sorry to hear about your recent experience with the flow tops. This certainly isn’t the standard we aim for, and we’d love to look into this for you.
Could you please email (contact@bambooclothing.co.uk)our Customer Service Team with your order details and any further information? This will help us review the items and investigate the differences you’ve noticed. We really appreciate you bringing this to our attention and look forward to resolving this for you.
All the best
THE BAM TEAM

Rated 5 out of 5 stars

Good quality clothes

Good quality clothes. Excellent customer service and easy to exchange something if it is the wrong size or colour. Great packaging. I bought the lovely crema rib knit jumper and it is excellent and very warm.

25 April 2026
Unprompted review
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Reply from BAM Clothing

Hi Sally,
Thank you so much for your lovely feedback! We’re delighted to hear you’re happy with the quality, service, and your crema rib knit jumper—it’s one of our favourites too. It’s great to know your experience with exchanges and packaging met expectations. We really appreciate your support and hope you continue to enjoy your pieces!
All the best
THE BAM TEAM

Rated 1 out of 5 stars

Leggings have starting to bobble…

Leggings have starting to bobble between the thighs after just one wear

9 May 2026
Unprompted review
BAM Clothing logo

Reply from BAM Clothing

Hi Daisy,
Thank you for your feedback, and we’re sorry to hear about the issue with your leggings.
We understand that they have started to bobble between the thighs after just one wear, which isn’t the experience we want for our customers.
I’ve sent you a separate email regarding this. When you have a moment, could you please reply with a photo of the affected area? This will help us assess the issue and find the best solution for you.
We look forward to resolving this for you as quickly as possible.
All the best
THE BAM TEAM

Rated 2 out of 5 stars

Bam boobies

I bought a top that i received 10 % discount off.
I bought this for yoga /pilates.
The colour was great, the length of the top was great.
However, the issue I had was that top part of the top was not supportive, did not stay up around my shoulders and whilst doing certain moves ‘the girls’ started to escape the top.
I’m not massively endowed but I don’t want my breasts to be on show to my fitness teacher.
I bought the correct size for me.
I have ended up altering the top by cutting the straps and re sewing them so I can feel comfortable whilst wearing.
To be fair, I didn’t send this back as I’d already cut the tag off, and I just couldn’t be bothered with faffing about with customer services.
Although I don’t think I would order again,due to this experience I realise many other customers are happy with their purchases.

13 April 2026
Unprompted review
BAM Clothing logo

Reply from BAM Clothing

Hi Alison
Thank you for taking the time to share your feedback — we really appreciate your honesty.
We’re glad to hear you liked the colour and length of the top, but we’re very sorry to learn that the fit and support didn’t meet your expectations. We understand how important it is to feel secure and comfortable during workouts, and it’s disappointing to hear that the top didn’t provide the level of support you needed.
Your comments about the straps and lack of support have been noted and will be shared with our product team for review, as this is not the experience we want for our customers. We also appreciate you explaining how you adapted the top yourself — though we’d much rather have been able to support you directly.
Even without the tags, our customer service team would have been happy to look into this for you, so we’re sorry if that wasn’t clear or felt like too much hassle at the time.
Thank you again for your feedback — it really helps us improve. We hope you might consider giving us another try in the future.
All the best
THE BAM TEAM

Rated 2 out of 5 stars

I came to stock up on boxers and…

I came to stock up on boxers and noticed their original boxers have been discontinued, the 'Air' version feel less durable and seems to develop holes much easier. Time to find a new brand I guess.

2 April 2026
Unprompted review
BAM Clothing logo

Reply from BAM Clothing

Hi Michael
Thank you for taking the time to share your feedback — we’re really sorry to hear you’re disappointed.
We understand how frustrating it is when a favourite product is discontinued. The original boxers were very popular, and we appreciate you stocking up on them. We’re particularly concerned to hear your comments about the Air range feeling less durable, as that’s certainly not the experience we aim to deliver.
Your feedback will be passed directly to our product and quality teams so they can review this properly. If you’ve experienced premature wear or holes, we’d really like the opportunity to help — please feel free to get in touch with our customer service team, and we’ll be happy to look into this for you.
Thank you again for being honest with us, and we hope we can restore your confidence in our products.
Look forward to hearing from you.
All the best
THE BAM TEAM

Rated 5 out of 5 stars

Fast delivery and good quality…

Fast delivery and good quality products. I have been struggling to find breathable leggings. Peri Menopause has introduced itchiness when wearing synthetic bottoms. I bought a variety of 4 bottoms from BAM and have been pleased with them all. I’ve thrown away my old leggings/bottoms as I never want to wear them again! I am buying my daughters some leggings from BAM, as they feel soft like butter! I find ordering your correct size is perfect, no need to order up or down.

3 April 2026
Unprompted review
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Reply from BAM Clothing

Hi
Thank you so much for your lovely feedback—we’re so pleased to hear this!
We’re delighted that you’ve found our leggings breathable, comfortable, and a great fit, especially if synthetics have been causing irritation. It’s wonderful to hear you’re happy with the sizing and that you’re even buying some for your daughters—soft like butter is a fantastic compliment!
Thank you for choosing BAM.
All the best
THE BAM TEAM

Rated 2 out of 5 stars

They don’t cater for petite girls

They don’t cater for petite girls . Everything is too big and long. Really not inclusive

20 April 2026
Unprompted review
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Reply from BAM Clothing

Hi Heather
Thank you for your feedback. We’re sorry to hear our sizing hasn’t worked for you.
As a small independent company, we’re currently limited in the number of fits and ranges we can offer, and unfortunately we’re not yet able to produce dedicated petite sizing. It’s something we’d love to explore as we grow, and feedback like yours helps guide future decisions.
We appreciate you taking the time to share your experience.
All the best
THE BAM TEAM

Rated 1 out of 5 stars

NOT HAPPY WITH THE PRINTED T

NOT HAPPY WITH THE PRINTED T - SHIRTS. THE DESIGN COMES OFF IN THE WASH.

I have been quite keen to buy from BAM over the past few years. I do NOT want synthetics. I also go out of my way to buy from British firms. Bamboo is EXEPENSIVE but cheaper than Merino wool and BAM are U.K based. Hence me going for it.

HOWEVER, I have just done the big holiday wash and the white design on my black T - shirt has come off, all over the rest of the washing.

I pay good money for this stuff. It is a T - Shirt, not a bit of NASA space-hardware. I expect to be able to machine wash it.

Want to complain UNLUCKY - You have to phone them. I am not spending hours on the phone to a call centre arguing the toss. I will just shop with someone else.

Want to find your original order e - mail in your inbox - UNLUCKY. The titles are not unique making the searches impossible.

I have spent hundreds with BAM over the years. Not happy.

20 April 2026
Unprompted review
BAM Clothing logo

Reply from BAM Clothing

Hi Phillip
Thank you for getting in touch and for taking the time to explain what’s happened. I’m really sorry to hear about your experience with the printed T‑shirt—especially given the care you take when choosing natural fabrics and British brands. I completely understand why this would be disappointing.
We’d very much like to look into this for you and see what we can do to help. To locate your order and investigate the issue properly, could you please provide any of the following details you still have available:
Order number (if possible)
Approximate date of purchase
The product name or description (e.g. black T‑shirt with white print)
Any photos showing the issue after washing
How the item was washed (temperature and whether it was inside out)
Please don’t worry if you no longer have the original order email—we’ll do our best to find the details with the information you can provide. You can reply by email; (contact@bambooclothing.co.uk)there’s no need to call in.
We genuinely appreciate your long‑term support and would like the opportunity to put this right.
Kind regards,
THE BAM TEAM

Rated 3 out of 5 stars

Socks like butterflies: lovely, but very short-lived

I've bought socks from BAM a couple of times. They're super-comfortable, soft & stretchy without losing shape, but they're definitely not built to last - 6 months of average wear before holes start appearing.

19 April 2026
Unprompted review
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Reply from BAM Clothing

Thank you for taking the time to share your experience. We’re really pleased to hear how comfortable and well‑fitting you found the socks, but we’re genuinely sorry to hear that they haven’t lasted as long as you’d expect.
Longevity is just as important to us as comfort, so feedback like this is taken seriously and shared with our product team. Six months of average wear before holes appear is certainly not the experience we want for our customers.
If you’re happy to do so, please contact our customer service team with details of your order and the socks in question. (contact@bambooclothing.co.uk). We’d love the opportunity to look into this further and see how we can help.
Thank you again for your honest feedback—it really does help us improve.
All the best
THE BAM TEAM

Rated 5 out of 5 stars

Great clothing company

Great clothing company. Have been using Bam for years, always Good.
I have bought many products. The quality is very good.
The clothing fits well.
Products wash well and last a long time.
I also feel that there is a type of intelligence with the material, the tees keep you warm in winter as a base layer and cool in warmer weather.
Highly recommend.

12 April 2026
Unprompted review
BAM Clothing logo

Reply from BAM Clothing

Thank you so much for taking the time to leave such a wonderful review. We’re incredibly grateful for your loyalty over the years and delighted to hear how consistently pleased you’ve been with our clothing.
It’s great to know that you find the fit, durability, and performance of the fabrics work so well for you — especially as versatile base layers across the seasons. Hearing that you appreciate the intelligence of the material really means a lot to our team, as that’s exactly what we aim to achieve.
Thank you again for your kind words and recommendation. We look forward to continuing to be part of your wardrobe for many years to come.
Warm regards,
The BAM Team

Rated 2 out of 5 stars

Disappointed long time customer

I’m a long time customer. I have their long sleeve Horizon Luxe tops in most colours, so when I saw they were offering two for £50 I was delighted. Very disappointing though. Extremely thin fabric and colours nowhere as deep as before. They look very cheap! I will think twice before I shop there again.

7 April 2026
Unprompted review
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Reply from BAM Clothing

Hi June
Thank you for taking the time to share your feedback, and for being a long‑standing customer — we truly appreciate your continued support over the years.
We’re very sorry to hear that the recent Horizon Luxe tops didn’t meet the standard you’ve come to expect, especially after such positive past experiences. We understand how disappointing it is when a favourite product feels different, particularly in terms of fabric weight and colour depth.
Your comments are genuinely helpful and will be shared with our product and buying teams, as consistency in quality and colour is something we take very seriously — promotions should never come at the expense of the product experience.
We can now see that you have returned the order and a full refund has been processed.
Thank you again for your honest feedback.
All the best
THE BAM TEAM

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